Meet The Team | Senior Helpers of Scottsdale
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Serving Scottsdale and surrounding areas.
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Serving Scottsdale and surrounding areas.
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Our History

Our History

Senior Helpers of Scottsdale was proud to join the exceptional team of over 300 other Senior Helpers owners in 2007.  Shaun Phelan was inspired to start providing quality care to the senior population after he witnessed the challenges his family experienced while trying to care for his grandfather. He realized the importance of providing personalized care to the senior population, so that your loved one feels like they are being cared for by someone they can connect with and never a stranger. 

Shaun’s wife Tiffany had had similar experiences when her grandmother became the primary caregiver for her grandfather who had Hungtington’s Disease. Her grandmother struggled to find caregivers who were familiar with this rare disease or any neurodegenerative diseases. This posed many challenges for Tiffany and her family, but it was what inspired her to join Senior Helpers. This fueled her passion to provide high quality, skilled care in the Scottsdale area.

Like every other owner in the Senior Helpers family, we are fully-committed to the original goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community. We believe that our most important calling is to ensure seniors are safe in that we can preserve their dignity and improve their quality of life through our work. 

Due to our on-going dedication to compassionate senior care we have been lucky to serve hundreds of seniors in the Scottsdale area over the years. At Senior Helpers we are committed to continuing to provide uncompromising levels of care to all our families.

In 2019 Senior Helpers was named a Fortune Magazine Great Place to Work and Best Place to Work in Aging Care Services based on surveys of current employees.

Why Senior Helpers

Senior Helpers Owner, Tiffany Phelan, tells her story and philosophy of service.


Our Process

Our Process

The first step in the process is a complimentary, initial in-home care assessment with the guidance of our Senior Helpers LIFE ProfileTM and a highly trained Senior Helpers consultant.  This assessment can help you understand the true needs of your loved one using a 5-point data-driven assessment tool, and all your options for determining the best plan of care for your entire family.

In the initial assessment we will cover:

  • Your family's specific goals
  • Personal preferences and individualized needs of your loved one
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  • Implementation process
  • Ongoing communication and follow-up plan

Our goal is to serve your family member by providing the highest quality compassionate personalized dependable care. 

Meet the Scottsdale Team

Shaun Phelan

Shaun Phelan

President

Shaun is the President and founder of Senior Helpers Scottsdale. He opened the Scottsdale office in 2007.  Shaun was drawn to the idea of opening a senior care business after helping his mother care for his ailing grandfather.  He watched as his mother lovingly provided care through the last days of his grandfather’s life and saw the burden that was placed on her. When he learned about in-home care services, he immediately knew that this was his opportunity to make a difference.

Tiffany Phelan

Tiffany Phelan

Director of Operations

Tiffany oversees all of the care management in the Scottsdale Senior Helpers office. In partnership with her husband Shaun, they strive to provide compassionate care to seniors and families in the Scottsdale area. She has spent 16 years in the home care industry and has a passion for supporting families during the last years of their loved one’s lives. Helping others find the best in-home care possible is the most rewarding thing she has ever done, other than raising her three daughters. When she is not working, you can find her with her daughters at a swim meet, riding their bikes, or having a family dinner with Tiffany’s mother Rachel, who is also a client of Senior Helpers. 

Amanda Richards

Amanda Richards

Director of Client Services

Amanda joined Senior Helpers to lead our Care Management team.  She brings with her 14 years of experience in senior care where she has worked in positions from Care Provider to Assistant Executive Director for assisted living.  Amanda loves working with seniors and was drawn to Senior Helpers because of our ability to craft truly unique care plans that help seniors live the lives they want to live, safely.  If you are looking for Amanda after work, you will find her spending time with her 3 children and rescuing any dog who needs her!

Lainey Houseright

Lainey Houseright

Scheduler

Lainey began with Senior Helpers as a way to give back to her community.  Her background is in scheduling and sees scheduling care for seniors as a meaningful and fulfilling way to engage with those who need it.  In her free time, Lainey loves spending time with her animals, her children, and her grandchildren.  She enjoys her role as matriarch of her family and can be found with her loved ones attending country music concerts or down by the lake.  You may also see her at a local mini golf course or bowling alley.

Natasha Thomas

Natasha Thomas

Field Support Specialist

Natasha's role as Field Support Specialist is one that sets Senior Helpers apart as one of the nation's leading home care companies.  After all, the most important part of providing great care is having a team of great caregivers.  Great caregivers come from all different backgrounds with all different skill sets but they have one thing in common--they all care deeply about what they do.  It is Natasha's job to help our entire team of care staff upskill, learn, and grow in order to provide care to the next generation of those who need it.  Our caregivers have access to ongoing hands on training and our clients have access to Natasha's extensive skill set that she has honed over 20 years as a caregiver, trainer, and mentor.  The Field Support Specialist the future of Excellence in Home Care.

Maui Phelan

Maui Phelan

Director of Happiness

Maui is a 4 year old Standard Poodle who loves everyone in his Senior Helpers family.  When he's not hard at work putting smiles on the faces of our staff, clients, and caregivers he enjoys long walks, chewing on his favorite toys, and barking at local birds.

Natalie Eustice

Scheduler

Natalie was promoted to the Senior Helpers office from her position as a full time caregiver.  Natalie has provided care for many high need Senior Helpers clients.  During her time in the field, Natalie found that she was a natural at leading a care team, refining her clients' care plans, and helping to ensure her clients never went without needed assistance.  Our Senior Helpers management team identified Natalie as a top performer in the field and provided her the opportunity to continue her care plan and schedule coordinating work in a more official capacity as our newest Scheduler.  Originally from Utah, Natalie finds herself drawn to the warmer climate of Arizona and if she is not at work, you may find her experiencing all the beauty our state has to offer.

Areas We Serve

 

Senior Helpers of Scottsdale provides a full range of senior home care services for you or your loved one—from companionship and housework help, to more complex care services, including disease management, Alzheimer’s and dementia care, Live-In and 24-hour care services.

Our Phoenix-area Senior Helpers serves the cities and towns of:

 

  • Scottsdale
  • Mesa
  • Paradise Valley
  • Fountain Hills
  • Care Free
  • Cave Creek