Meet The Team | Senior Helpers of Cincinnati
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Serving Cincinnati and the surrounding areas.
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Serving Cincinnati and the surrounding areas.
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Meet the Cincinnati office

At Senior Helpers of Cincinnati, we believe quality care begins with a culture that values people and quality of life. We strive to create an environment where clients, caregivers, and team members are treated with kindness, respect, and compassion. We are in this business to care — and that shows in how we serve families across Cincinnati, how we lead our team, and how we support one another every day. Caring is not just what we do — it is who we are.

More than 90% of seniors want to be able to age in their own home with dignity but getting the right type of care can seem daunting.  At Senior Helpers of Cincinnati we believe that getting the best care for your loved ones should not be complicated.  We recognize the growing need for in-home care services, and with our passion for helping others, we are committed to delivering the best possible care to seniors in the Cincinnati community. 

We take the opportunity to provide care in your home seriously and make it a priority to provide the highest level of client service possible.  We have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs. You can feel confident that your loved one is in good hands with Senior Helpers.

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies.  They realized that most seniors would prefer to age in their own home rather than move into an unfamiliar institution.  Unfortunately, the options available to most seniors were very limited.  Most seniors did not have access to well-trained, dependable and accessible in-home care. This was the mission-driven spark that started Senior Helpers. 

The first office opened in Baltimore, Maryland, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand.  Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States. 

Senior Helpers of Cincinnati was proud to join the system in 2026.  Like every other owner, we too are fully-committed to the original goal of providing dependable and accessible in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.  We are lucky to serve hundreds of seniors in our community, and we are committed to continuing to provide uncompromising levels of care to all our families.

Our process

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant.  This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  •  Implementation process
  • Ongoing communication and follow-up plan

Senior Helpers of Cincinnati is a locally owned and operated in-home senior care agency serving families across Cincinnati, including Hyde Park, Oakley, Mt. Lookout, Norwood, Pleasant Ridge, Amberley Village, Clifton, Evanston, O’Bryonville, East Walnut Hills, downtown Cincinnati and the surrounding areas. We are proud to be part of a nationally trusted brand that lives its mission every day — and equally proud to bring that mission home to the neighbors, families, and seniors we serve right here in our own backyard.

Meet the Cincinnati Team

Josie and Shannon Feick are the owners behind Senior Helpers of Cincinnati. As longtime Cincinnati residents, parishioners of St. Mary Hyde Park Church, and residents of the Oakley neighborhood, they are deeply embedded in the community they serve. For Josie and Shannon, this isn't just a business — it's a calling.

Josie Feick

Josie Feick

Owner and Head of Community Relations

Josie's passion for senior home care grew from a deeply personal experience. When her father became seriously ill, she witnessed firsthand how overwhelming it can be to care for a loved one — even with the love and support of family. That experience gave her a clear sense of purpose: to create something better for other families facing the same journey. She wanted care that is personal, genuine, and truly dignified.

Josie brings 16 years of experience as a business owner in the real estate and construction industries, where she and Shannon renovated and built homes throughout Cincinnati while developing strong skills in leadership, operations, and client-focused service. She also holds a Bachelor's Degree in Advertising Management and has more than 13 years of experience in marketing, working alongside Fortune 100 companies to build meaningful connections through communication and brand strategy.

As a Filipino-American, Josie carries deep cultural values around family, respect, and the honoring of elders — values that shape every aspect of how Senior Helpers of Cincinnati operates. Inspired by her grandfather and uncle, both proud U.S. veterans, Josie is especially committed to providing compassionate, personalized care for seniors, veterans, and their families — helping them age in place with dignity, comfort, and independence. This work gives her purpose, and she hopes to pass this legacy on to her daughter.

Shannon Feick

Shannon Feick

Owner and Head of Operations

Shannon brings more than two decades of experience as a commercial construction project manager, alongside 16 years as a business owner in the real estate and construction management industries. That career taught him the value of hard work, accountability, and building things that are meant to last. When he and Josie began exploring Senior Helpers, what drew him in most was the opportunity to do work that is genuinely meaningful — serving Cincinnati-area families and giving back to a community he calls home.

Shannon is proud to help build a company rooted in care, service, and making a positive, lasting difference in the lives of Cincinnati seniors and their families.

Shannon and Josie love spending time with their daughter and two dogs, enjoying Cincinnati's rich neighborhood culture — from local events in Oakley and Hyde Park to exploring everything the greater Cincinnati region has to offer. Family is at the center of their lives, and that same sense of connection, warmth, and care is reflected in every aspect of how they lead Senior Helpers of Cincinnati.

I want to take this opportunity to express our thanks for the superb work Diane did for Dad while he was in the hospital. She was punctual, personable, and dedicated. She helped my Dad immensely during a difficult time for him. Her calm manner and brilliant smile worked magic. My Dad’s attitude changed completely for the better after her first visit. Thank you so much for giving us Diane. She really is a remarkable person and very caring.
 

Areas We Serve

Senior Helpers of Cincinnati provides a full range of senior home care services for you or your loved one—from companionship and light housework help, to more complex care services, including disease management,  and 24-hour care services.

  • Cincinnati
  • Hyde Park
  • Oakley
  • Mount Lookout
  • Norwood
  • Pleasant Ridge
  • Amberley
  • Clifton
  • Evanston
  • O'Bryonville
  • East Walnut Hills
  • North Avondale
  • Downtown Cincinnati