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News and Blog

  • Senior Helpers Acquires Shipyard Home Health Care

    July 24, 2019

    Mark Friedman, owner of Senior Helpers Boston and South Shore, has announced the acquisition of Shipyard Home Health Care of Hingham, MA.

  • For Caregivers: Why Compassion Must Be a Two Way Street

    July 19, 2019

    Last month I wrote about “Compassionomics”, a research-based proposition for how 40 seconds of compassion can change the dynamics of care in our healthcare system. Behind this data, the founding physicians maintain that compassionate behaviors can be learned; asserting compassion can be transformational to both the giver and receiver of these communications.

  • The Parallel Powers of Compassion, Communication and 40 Seconds

    June 21, 2019

    A host of new scientific data does more than suggest that 40 seconds of compassion can dramatically change the course of care as we know it. “Compassionomics” is theory anchored in science and art; an important read…

  • Designing Care That Works on the Ground

    May 17, 2019

    Confucious once said: “Life is really simple, but we insist on making it complicated.” This quotation could certainly fit the larger healthcare and medical community to a T. As the owner of a Home Care agency a part of my job is to collaborate with professionals in helping seniors navigate their respective journeys of aging. This often means we share talk on trends, policy, data and research that impact their short, medium and long term care decisions. The fact is, we all want our seniors to be successful in their journey of aging.

  • Technology Must Be a Friend of Home Care, Not the Enemy

    April 18, 2019

    The Impact of Technology in Senior Living: A New Study

  • Plans, Preparation, and a Guy About to Get on a Plane

    March 22, 2019

    A guy is standing in line to get on a plane. His phone rings, it’s his mom…. No, this is not a silly Facebook joke. I’m the guy and it’s a true story. …”Mark, I need help, your dad fell”.

  • Stability in the Face of Uncertainty

    February 19, 2019

    When our stability is at risk, we all are fearful. For seniors, this can be particularly unsettling. Emotions run the gamut from: Who is to blame? When will stability be regained? Why did it happen? Is it my fault? What can I do to prevent it from happening again? I can’t go on, should I give up?

  • When the Hardest Advice to Give is Your Own

    December 20, 2018

    I give advice for a living to seniors and families reconciling their check list for aging in place. But when it came time to have the same “conversation” with my parents, it was a completely different story…

  • The Impact of Getting it Wrong. The Cost of Getting it Right.

    November 16, 2018

    Recently, The Boston Globe published two unnerving articles about home care gone very wrong. As owner of Senior Helpers Boston and South Shore I responded to Stranger in the House and its sister article The U.S. has Huge Need for Home Health Care. I described the “state of the state” of the home care industry in Massachusetts; a considerably complex business, with lots of moving parts, as one that lacks basic regulation and industry standards. This makes it attractive and easy to get into as a business without understanding the innate seriousness of it.

  • When The Burden of Caregiving Becomes A Risky Proposition

    October 17, 2018

    We hear it every time we get on an airplane, “in the event of a loss of cabin pressure, an air mask will be automatically released. Be sure to secure your own mask before helping others”. Why? Because it makes perfect sense to be in a good place ourselves before we take on the burden of caring for someone else, even if that person is right next to us.

  • Frustration and Sadness

    October 9, 2018

    As an owner of a private duty home care agency that deliver client-centric, nurse-led and managed care to hundreds to seniors in communities within the Globe reach, I was torn between great sadness, outrage and considerable frustration by the September 15 article written by Linda Matchan that appeared in the Boston Globe.

  • Calculating Our Independence

    September 20, 2018

  • Top 5 Tips for Aging Successfully in Place

    June 18, 2018

    I am passionate and outspoken about helping our elders age in place. It began when I became involved in the leadership of my Synagogue, finding many of our older congregants struggling.

  • Making Scores Work in Your Favor

    May 16, 2018

    As the owner of Senior Helpers Boston and South Shore I help my clients and their families make important decisions about their care plans at home. As a son (along with my siblings), I am also instrumental in helping my parents successfully age in their home in Virginia – an airport away from me here in New England. Both of these come with huge responsibilities and accountability.

  • When Being Excellent is No Longer Good Enough

    April 18, 2018

    Anybody who knows me and Senior Helpers, knows I have a passion for aging in place. I have always advocated for excellence – licensing standards for our wholly unregulated industry in Massachusetts, standards of care, of case management and caregiver certifications.

  • The Voices of Angels: Reflections On Caregiving

    February 21, 2018

    What I Have Learned From Caregivers

  • Reality 2018: How The Caregiver Shortage is Hitting Home

    January 18, 2018

    The Questions of the Future are Here Now

  • The Key to Great Home Care Just May Be in The Beauty of Keeping it Simple

    December 18, 2017

    While Delivering Great Home Care is Serious Business, it Does not Have to be Complicated.

  • If We Keep Seniors Front & Center, All we Can Do is Right

    October 10, 2017

    I was recently reminded that October is Patient-Centered Care Month. This resonated with me because I often talk about seniors being the center of OUR universe here at Senior Helpers Boston and South Shore, and I was more than curious as to how our approach to caregiving aligned with the “patient-centered care” model popularized in the broader healthcare system.

  • Why "Aging Out Loud" Takes Communities of Care

    May 22, 2017

    As owner of Senior Helpers Boston I love the fact that there’s an “Older American Month”, and this year’s theme is “Age Out Loud”. It speaks volumes about our seniors, the control they continue to exercise over their lives, and about the communities that care about them.

  • The Urgency Under The Hood

    April 11, 2017

    Google may be great at finding a local mechanic, but it’s lousy at helping consumers sort out the vast landscape of navigating care in the home. This is particularly true when leaving the hospital or a short term nursing and rehabilitation community to head home – leaving the comfort of acute care where all aspects of care are managed and controlled.

  • "Going Home Safe" The New Art & Science to Recovery at Home

    January 12, 2017

    As owner of Senior Helpers Boston and South Shore, I am fully aware of the statistics following patients who return home from acute care. The harsh reality is that 1 out of 5 seniors return, within 30 days. It is one of the most troubling issues crippling our healthcare system in general, and for families, can prove devastating. Why does this happen? Where and how do things go so terribly wrong?

  • When Navigating the Most Important Journey of All

    December 5, 2016

    Why the Combination of Personal Support and Hospice Matters