A Senior Helpers franchise is opening a state-of-the-art training center in Mesa, AZ, to better prepare the local community of caregivers and its own staff for the rigors of in-home care.
“Our incoming staff is young, so we have been working throughout the entire pandemic on upskilling people who have the right heart, who have the right drive to help people and all they need to do is learn the skills,” Senior Helpers franchise owner Tiffany Phelan told McKnight’s Home Care Daily.
Phelan’s main office is based in Scottsdale and the Mesa location serves as an operations center for her Senior Helpers franchise. She said that location has additional space, so she got the idea to use it as a training center after a discussion with a Senior Helpers executive last summer. The company has larger training centers in Baltimore and Chicago.
The training center will begin offering free 90-minute training classes starting Friday that will tap the expertise of various local organizations including a hospice and local emergency services providers. The classes will focus on topics such as end-of-life care and patient autonomy in a training setting that looks like a small apartment.
Each class will accommodate up to eight people who work for Senior Helpers, or outside the franchise as family caregivers or community members who provide help to seniors.
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