Meet The Team | Senior Helpers of Greater San Antonio

Meet the Greater San Antonio Office

More than 90% of seniors want to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers Greater San Antonio we believe that getting the best care for your loved ones should not be complicated. Terri Hooper opened the Senior Helpers San Antonio office in 2016 because of her passion for helping others and her interest in the growing need for in-home care services. Terri is committed to delivering the best possible in-home care to seniors in the San Antonio and surrounding community.

We take in-home care seriously and make it a priority to provide the highest level of client service possible. Over the past two years we have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs.

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies. They realized most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers.

The first office opened in Baltimore, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand. Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States.

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

Your family's specific goals

Your loved one's daily plan design and schedule

Pricing and payment methods

Implementation process

Ongoing communication and follow-up plan

Meet the San Antonio Team

Terri Hooper

President/Owner

Terri is a native of San Antonio, Texas. Her 18-year career as a Technical Support Analyst and Project Manager at USAA provided her with the experience and leadership foundation to successfully launch her Senior Helpers Home Care business in San Antonio in 2016.

Terri comes from a family of natural caregivers. Her commitment to serving the senior community is inspired by the love and dedication she witnessed from those who cared for her own loved ones, shaping her belief that at some point in life, everyone experiences the role of caregiver.

In 2018, Terri expanded the Senior Helpers mission to the Corpus Christi community, bringing the same high-quality, dependable, and compassionate senior care services to families in the area. For more than 30 years, she has enjoyed making Corpus Christi a special place for her family, spending summers and holidays there with her children and now her grandchildren. What began as a cherished getaway has become a true home away from home for Terri and her family.

Bill Hooper

Owner & Operating Principal, Town Square

Bill Hooper began his professional career at USAA in 1987, where he met his wife, Terri. For more than 30 years, he has worked as an Independent Claims Adjuster, supporting thousands of families impacted by natural disasters and helping them rebuild their homes and lives.

In addition, Bill has been actively involved in providing affordable housing for families throughout the San Antonio area through his real estate investment and property management companies.

His personal experience as a caregiver for his father during a battle with cancer deepened his understanding of the importance of community resources and the support caregivers need during difficult times.

Jackie Robb

Senior Vice President

Jackie joined Senior Helpers in November 2025 as Senior Vice President. Jackie brings to Senior Helpers over 14 years of home care experience. Jackie is responsible for successfully directing and coordinating all activities of the agency for growth and development both in San Antonio and Corpus Christi. Jackie has a degree in Communications from the University of Missouri- St. Louis. In recent past, she has served as President of Alamo Area Home Care Council and Secretary of Case Management Society of South Texas. Jackie founded her own live call in radio program “Girl Talk Texas”. The show gave her a forum to educate seniors and their families. Jackie has always had a love for seniors due to her close relationship with her great grandparents and grandparents. In her spare time, Jackie enjoys being with her family.

Tiffany Lan

Scheduling and Care Manager

Tiffany Lan brings more than a decade of experience as an educator, having built her career on compassion, patience, and a deep commitment to helping others grow. After 12 years in the classroom, she felt called to transition into senior home care, where she continues to support individuals and families during some of the most meaningful moments of their lives.

She currently serves as the Care Team & Scheduling Manager and Alternate Administrator for Senior Helpers of Greater San Antonio, overseeing caregiver coordination, client support, and the daily operations that keep the team running smoothly.

Tiffany has been married to her husband for 20 years, and together they are raising two children who bring energy and joy to their lives. Outside of work, she dedicates much of her time to supporting a nonprofit dog rescue as part of a passionate volunteer team.

Across education, senior care, and animal rescue, Tiffany’s work is grounded in empathy, advocacy, and a genuine desire to make a positive impact.

Megan DeGerolami

Client Services and Business Development Director

Megan DeGerolami has been part of the Senior Helpers team since 2020, where she plays a key role in client coordination, caregiver guidance through the Senior Gems model, marketing, and sales. She is dedicated to ensuring that every member of the care team shows up with excellence, compassion, and professionalism so clients can age in place with dignity and respect.

As a mother of two, Megan brings a deep sense of purpose, resilience, and heart to her work. Her love for her grandparents and great‑grandmother is what first sparked her passion for this industry — and it continues to be the driving force behind her commitment today. The way she cared for them, learned from them, and cherished their stories shaped her belief that every older adult deserves to feel valued, safe, and supported.

She works hard for her family and pours that same dedication into supporting the elderly community — a population she feels truly honored to serve. Her passion shines through in the way she builds relationships, supports caregivers, and advocates for the highest quality of care.

Amber Angier

Amber began her career as a caregiver in memory care, an experience that deeply shaped her into a patient, compassionate professional committed to treating every individual with dignity. Today, she works on the office side of home care, where she supports clients, their families, and the caregivers who serve them each day. Whether she’s solving problems, answering questions, or ensuring operations run smoothly behind the scenes, Amber is dedicated to making the experience more seamless and reassuring for everyone involved. She takes pride in bringing a warm, human touch to everything she does.

A Shared Mission

Married for nearly 30 years, Bill and Terri Hooper have built their lives and businesses on trust, service, and a shared commitment to their community in San Antonio and Corpus Christi.

Recognizing the growing need for accessible and compassionate care options, they are excited to introduce Town Square Adult Day Care Centers throughout San Antonio. Town Square is designed to bring essential services together in one convenient location, reducing the burden of multiple appointments and transportation challenges.

From medical support to personal care services, Town Square aims to ease the responsibilities of caregivers while ensuring everyone receives the attention, dignity, and support needed to live a healthier and more fulfilling life.

COMING SOON - LEARN MORE!

Meet the Greater San Antonio Office

Our History

Our process

Meet the San Antonio Team

A Shared Mission

Areas We Serve