★★★★★
When it comes to Home Care in MA, there is no shortage of companies. As a sales Director in a senior living community, we are often asked for recommendations for private home care services. My number one answer is Senior Helpers of Boston and the South Shore for a number of reasons, including: consistency & professionalism of caregivers, responsiveness to requests for services and follow through from the team. It's important to point out the hands-on approach that the owner, Mark Friedman, takes with his clients. From making sure that the client and family have their needs met throughout their care journey to a shiva visit, Mark is there every step of the way. Senior Helpers Boston and South Shore also provide educational support for staff, caregivers and clients. It's easy to get protective of the residents living in your community. I'm always at ease when I refer to Senior Helpers of Boston and South Shore!
Amy Lucas, Norwell
★★★★★
My Mom had a hemorrhagic stroke earlier this year. My goal was to bring her home, but I have to work and would be her sole provider (family lives out of state). When our geriatric care manager introduced me to Senior Helpers, it was such a relief. After meeting Robyn RN and the care providers, I knew my mother would be in good, safe and caring hands while I was working. I felt like Mark, Robyn, Vicky etc. we were a team providing care to my mom. I didn't feel alone in this daunting responsibility. If I have any concerns, I need to get in touch with someone, Senior Helpers are very available and responsive. My mother is thriving and improving after her stroke, and I owe a big "thank you" to my great "family" at Senior Helpers.
Carol Booth, Norwell
★★★★★
We worked with Senior Helpers to provide supplemental care to my mom nights while she was in residential rehab. When she first arrived, she needed a lot of extra care, and we weren’t comfortable leaving her alone. Senior Helpers scheduled a home health aide immediately, the first night we reached out, and gave us a lot of information about rehab and care in general that no-one else gave us. They were patient with us, answered all our questions, were very flexible, and very communicative. They took care of everything, and in the flurry of frightening decisions we’ve had to make about our mom’s care, this was a godsend. Our helper was kind, calm, and confident. The unbelievable peace of mind this gave us, knowing our mom was looked after as well as we would, and a better understanding of the system, was priceless. I highly recommend it!
Angelica Chayes, Newton
★★★★★
Giving people hope is a priceless gift. Senior Helpers Boston and South Shore offer far more than hope. Mark and his highly trained team of healthy aging experts provide quality care and exceptional help to empower people to live better on their terms. When my neighbor suddenly lost her husband of 60 years, she needed yet resisted support. Her loving grown children live nearby; however, maintaining her independence was monumental. Therefore, I recommended she try Senior Helpers for doctor's appointments, grocery shopping, and errands. Her team of Helpers has been game-changing to her quality of life and spirit. Every time we speak, she shares how much she loves and values their services, the quality of personalized support, and the respectful kindness they give her. Senior Helpers, South Shore & Boston, is far more than a company. They have become her trusted circle of support and beloved friends. She looks forward to their 2x weekly visits as they continue to help her address her challenges and provide peace of mind to her entire family.
Michelle Spinale, Norwell
★★★★★
I have worked with Senior Helpers Boston extensively during the past 8 years. They have always proven to be reliable, professional, and responsive. The staff is well trained, professional, courteous and kind. There is attention to detail when matching staff to clients, if a situation is not working well, it is quickly remedied. I have always felt a high level of comfort and confidence working with them and recommend them without question.
Rebecca Royal, Newton
★★★★★
Senior Helpers is an outstanding organization! My elderly mother lives with me, but since I work full-time and travel, I need help ensuring she is OK when I’m not at home. My schedule is crazy, but Senior Helpers has been able to provide consistently amazing care. Jackie is like Mary Poppins! She takes my mother to doctors’ appointments and on errands, makes her meals, reminds her of her medication, does housework I don’t even think to ask about, and takes awesome care of my cat! It is such a huge relief knowing my mother and cat are being so well taken care of when I am away. I am just so grateful for the high-quality support this organization, and Jackie in particular, provides!
Allison Cognetti, Newton
★★★★★
I have worked with Mark Friedman and Senior Helpers for several years as the Executive Director of a senior retirement community. Mark has always been a great resource and is very knowledgeable about home care services for seniors and client needs. Senior Helpers has demonstrated that their caregivers are reliable, compassionate, and skilled at helping our residents stay independent in their homes or apartments. I highly recommend Mark and his team at Senior Helpers.
Sara Rizzari, Newton
★★★★★
Mark Friedman and Senior Helpers provide a great service to the community and its elders. Mark's knowledge on dementia and the best approaches in caring for patients with dementia is helpful for the clinicians out in the field and also for the patients receiving care.
Shannon Vinton, Newton
★★★★★
Senior Helpers were absolutely amazing! The care and compassion provided to my 94-year-old mother was wonderful over the last 3 months. I couldn't have asked for better care for my mom. Thank you!
Lisa Iantosca, Newton
★★★★★
The professionalism of the organization in general is excellent-clear billing, for example. Also, my mother has the same helper each week and consistency is key. The woman that helps my mom is also very kind, patient, and hard-working.
Jean Beebe, Newton
★★★★★
Responses to questions are very timely from the administrative staff. Everyone is friendly. Personnel helping are helpful and friendly. There is flexibility in scheduling help when needed. Obtaining information on how things work was easy.
M.W. Holbrook, MA
★★★★★
Robyn keeps me informed of any schedule changes. Mark is friendly and always answers my emailed questions in a timely manner. The staff is pleasant. Helpers are Professional and Competent
T.N. Scituate, MA
★★★★★
Management, (Robin, Cindy, and Mark), are very helpful and accommodating, courteous, and professional. Aides always on time. Consider my mom’s needs. Thank you so much Senior Helpers. I'd be lost without YOU!
T.N. Duxbury, MA
★★★★★
Allows me to be at work and know my dad is safe. Respite gives me a break for self-care, great admin support
Veronica Hodges, Norwell
★★★★★
The office responded quickly… I can depend on SH to have someone at my home when I need them
Mary Grosso, Norwell
★★★★★
We are lucky to have a fantastic helper so we’re very satisfied. Also, like that you ensure there is coverage even when the primary person is not available.
C.N. Jamaica Plain, MA
★★★★★
A welcoming friendly environment -Founded on Scientific Evidence based principles and significant experience. -High engagement of Admin Staff in daily operations and client feedback. Ongoing interaction and contact feedback with Caregivers, Patient and other Service Provider’s Staff to ensure the prescribed Quality of Care is being delivered. -Delightful Corp / Mix of Helpers to address / match a wide variety of Needs and Personalities.
R.B.R. Scituate, MA
★★★★★
They’re very prompt in establishing your service request and answering any questions you may have. We have used transportation/companion service, and they arrive on time and are very helpful in assisting my mom on her doctor appointments.
N.M. Needham Heights, MA
★★★★★
Helpers have been prompt. diligent, responsive. Service is reliable.
S.E. Newton, MA
★★★★★
My helper is friendly, warm, willing to work hard, neat and clean.... very helpful.
H.J. Dedham, MA
★★★★★
Responsiveness, dependability, and wonderful helpers!!!
R.R. Newton, MA
★★★★★
Reliable, helpful & kind
D.C. Norwood, MA
★★★★★
Senior Helpers is helpful with my senior mom. My Mom’s helper is kind and friendly and willing to help. Scheduling help is easy and flexible.
Cindy Cheung, Norwell
★★★★★
Mark and the team are great to work with and provide excellent care and support to their seniors and families.
Todd Raymond, Newton
★★★★★
Tom Morin has been a caring, helpful companion for my brother.
Jim Cherbonneau, Norwell
These are just a few highlights—click the links below to read even more client experiences.
Senior Helpers South Shore Reviews