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Meet the Olympia Office

More than 90% of seniors want to age in their own home with dignity but getting the right type of care can seem daunting.  At Senior Helpers of Olympia we believe that getting the best care for your loved ones should not be complicated. Sarah and Alex Ketter opened the Senior Helpers of Olympia office because of their passion for helping others and their interest in the growing need for in-home care services.  Alex and Sarah are committed to delivering the best possible in-home care to seniors in the South Sound.

We take in-home care seriously and make it a priority to provide the highest level of client service possible.  We have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs.

Our History

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies.  They realized most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers.

The first office opened in Baltimore, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand.  For more than 20 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States.

Our Olympia team has grown to 3 team members, and 30 caregivers. We have been lucky to serve many seniors in our community, and we are committed to continuing to provide uncompromising levels of care to all our families.

 

Our process

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant.  This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  •  Implementation process
  • Ongoing communication and follow-up plan

Meet the Members of Our Office Staff

Sarah Ketter

Sarah Ketter

CEO/Community Relations Coordinator

When her grandparents' health started failing, her oldest sister Rebekah became involved in Senior Helpers. Upon learning about the company and the benefits of opening your own franchise, she and Alex decided they too would join this company. They love that Senior Helpers prides itself on their level of care and the family atmosphere they build for their employees. In her spare time, Sarah enjoys crafting, sewing, geocaching, and most of all spending time with her and Alex's combined four children. Sarah is looking forward to making adult care a loving and enriching environment for all involved. You can reach her at SKetter@seniorhelpers.com

Alex Ketter

Alex Ketter

CFO

Alex Ketter's background is in finance, technology, and regulatory compliance. He has served in various regulatory compliance roles for many large financial technology companies and has worked in the public sector as well. Alex is originally from Sacramento, California, but now lives in Olympia, Washington. He attended college at Central Washington University, where he received his BS in Business Administration and Finance. You can reach him AKetter@seniorhelpers.com

Jimmy Wilson

Jimmy Wilson

Client Care Manager

Jimmy comes to us with over 10 years of management experience. Jimmy’s role with us is the point of contact for clients and caregivers in the office and the overall running of everyday operations for the office. Jimmy is a hobbyist in his spare time and enjoys sharing those hobbies with his two children. You can reach him at JWilson@seniorhelpers.com

Destiny Brown

Destiny Brown

Scheduling Manager

I have been a caregiver for 13 years! I started this journey in Virginia as my family caregiver at 21. I always wanted to be in the medical field but ended up starting my family instead! My grandma suggested caregiving while I was caring for her after surgery. I’ve been hooked ever since! I am now a CNA and planning my bridge courses to a RN degree! You can reach her at DBrown9@seniorhelpers.com

Colin Roy

Colin Roy

Caregiver/Hiring Manager and Schooling

Colin has spent most of his career providing support to Senior's in his community through various forms. Since starting with Senior Helpers in 2025 he has been able to gain his HCA Certification in the State of Washington and continue to widen his abilities in the field. As the Client and Caregiver Manager his commitment is twofold: to ensure our team of caregivers feel constantly valued and supported in their vital work, and make sure every client receives high-quality person-centered care. You can reach him at CRoy@seniorhelpers.com.

Jonathan Mann

Office Manager

Jonathan Mann joined the Senior Helpers team in August 2026, bringing with him a heart for helping families and a personal understanding of the caregiving journey. A butcher by trade, Jonathan stepped away from the industry due to health challenges and found himself drawn to a new path rooted in compassion and service.
Alongside his sister, Pamela, Jonathan helped care for their mother during the final years of her life. That experience showed him firsthand the importance of having trusted support, clear answers, and compassionate people to turn to as a loved one ages.

Today, Jonathan serves as the Office Manager at Senior Helpers, where he is often the first point of contact for families looking for guidance. His goal is simple: to bring answers, clarity, and reassurance to families while helping them find the support they need to keep their loved ones safe, independent, and at home for as long as possible.

Areas We Serve

Senior Helpers of Olympia provides a full range of senior home care services for you or your loved one—from companionship and housework help, to more complex care services, including disease management, Live-In and 24-hour care services.

Senior Helpers of Olympia serves the cities and towns of: