Meet The Team | Senior Helpers of Olympia - Lacey

Meet the Olympia Office

More than 90% of seniors want to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers of Olympia we believe that getting the best care for your loved ones should not be complicated. Sarah and Alex Ketter opened the Senior Helpers of Olympia office because of their passion for helping others and their interest in the growing need for in-home care services. Alex and Sarah are committed to delivering the best possible in-home care to seniors in the South Sound.

We take in-home care seriously and make it a priority to provide the highest level of client service possible. We have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs.

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies. They realized most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers.

The first office opened in Baltimore, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand. Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States.

Our Olympia team has grown to 3 team members, and 30 caregivers. We have been lucky to serve many seniors in our community, and we are committed to continuing to provide uncompromising levels of care to all our families.

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

Your family's specific goals

Your loved one's daily plan design and schedule

Pricing and payment methods

Implementation process

Ongoing communication and follow-up plan

Meet the Members of Our Office Staff

Sarah Ketter

CEO/Community Relations Coordinator

When her grandparents' health started failing, her oldest sister Rebekah became involved in Senior Helpers. Upon learning about the company and the benefits of opening your own franchise, she and Alex decided they too would join this company. They love that Senior Helpers prides itself on their level of care and the family atmosphere they build for their employees.

In her spare time, Sarah enjoys crafting, sewing, geocaching, and most of all spending time with her and Alex's combined four children. Sarah is looking forward to making adult care a loving and enriching environment for all involved

Sylvia Greene

Director of Care Services

Sylvia comes with many years of industry experience. She came to us following the closing of her previous company where she was the office manager. Sylvia is a CNA and her main role is to perform new client consultations, reassess clients as they continue care with Senior Helpers, and is the teacher for our schooling students who are learning how to provide care and then become certified caregivers. Sylvia is a mother of 2, and new grandmother of 1, she loves Kraken Hockey and enjoys camping and spending time with her family.

Alex Ketter

CFO

Alex Ketter's background is in finance, technology, and regulatory compliance. He has served in various regulatory compliance roles for many large financial technology companies and has worked in the public sector as well. Alex is originally from Sacramento, California, but now lives in Olympia, Washington. He attended college at Central Washington University, where he received his BS in Business Administration and Finance.

Penny Dempsey

Client Manager

Penny has been a caregiver for over 38 years, starting with her great-grandparents while still in high school in Leavenworth, WA. Penny's commitment to caregiving led her to earn her CNA license while attending Wenatchee Valley College. When not providing care, Penny enjoys riding her motorcycle, reading, and gardening.

Anya Thompson

Caregiver Manager

Anya is an experienced HCA with over 5 years of experience in senior care, she has been an asset to Senior Helpers since 2020. It brings Anya joy to give back to the elder community who has given so much through their own lives. The stories they share from their life experiences are truly inspiring. Aside from her passion for senior care, she is also a mother and an animal lover. In her free time, she enjoys hiking, fishing, camping and art projects. She is grateful for the opportunity to make a difference in the lives of seniors and their families and will continue to prioritize their care and wellbeing.

Autumn Wilcox

Office Manager

Meet Autumn, the newest addition to our team at Senior Helpers! With a background in Early Childhood and experience managing an office, Autumn brings a wealth of knowledge to our team. She's passionate about helping potential clients and caregivers navigate the senior world to ensure they receive the care they deserve. As a mother of two, Autumn enjoys getting involved in the community and spending time with her loved ones. We're thrilled to have her on board and know she'll be a great resource for all of our clients and staff.

Meet the Olympia Office

Our History

Our process

Meet the Members of Our Office Staff

Areas We Serve