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Servicing Austin, Round Rock, Georgetown & Surrounding Areas
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Servicing Austin, Round Rock, Georgetown & Surrounding Areas
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Meet the Central Texas Office

More than 90% of seniors want to age in their own home with dignity but getting the right type of care can seem daunting.  At Senior Helpers Central Texas we believe that getting the best care for your loved ones should not be complicated. Moire & Frank Hayes opened the Senior Helpers Central Texas office in 2009 because of their passion for helping others and their interest in the growing need for in-home care services. Moire & Frank are committed to delivering the best possible in-home care to seniors in Central Texas. 

We take the opportunity to provide in-home care seriously and make it a priority to provide the highest level of client service possible.  Over the past decade we have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs. 

Our History

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies.  They realized most seniors would prefer to age in their own home rather than move into an unfamiliar institution.  Unfortunately, the options available to most seniors were very limited.  Most seniors did not have access to well-trained, dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers. 

The first office opened in Baltimore, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand.  Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States. 

Senior Helpers of Central Texas was proud to join the system in 2009.  Like every other owner, we too are fully-committed to the original goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.  

Moire & Frank were drawn to Senior Helpers because of the unique opportunity to help the seniors throughout Central Texas. Frank is a Veteran of the U.S. Navy Submarine Service and has a strong desire to make sure our veterans get the care that they have earned by serving our great Country. 

Our team has grown to more than a dozen office members, and more than 200 caregivers. We have been lucky to serve hundreds of seniors in our community over the years, and we are committed to continuing to provide uncompromising levels of care to all our families.

Our process

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant.  This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  •  Implementation process
  • Ongoing communication and follow-up plan

Meet the Central Texas Team

Moire Hayes

Moire Hayes

Owner & Director of Client Care

Moire is our Director of Client Care. She leads the Care Team in making sure that the correct plan of care is implemented uniquely for each of our clients. Moire is passionate about providing the best care to our clients and their families. She brings over 20 years experience in Case Management to Senior Helpers where she applies that knowledge to tailor Senior Helpers care to meet each client's unique needs.

Moire teaches groups and trains our Caregivers on our Senior Gems approach to helping clients and their families deal with the issues & opportunities associated with dementia and Alzheimer's.

She enjoys cooking and traveling to new places. Her favorite vacation was an African safari where she saw all ‘The Big 5’. Her name is pronounced: "More-Ahh".

Frank Hayes

Frank Hayes

Owner & President

Frank runs the business operations of Senior Helpers. As a veteran of the United States Navy Submarine Service, Frank is dedicated to providing our Nation's aging Veterans with the care that they so richly deserve. Prior to owning Senior Helpers, Frank served in various executive positions (CEO, CMO, Product Marketing & Engineering) in the High Technology Industry.

Frank is a graduate of Texas A&M University (BSEE) and New Hampshire College (MBA). Frank is an experienced Scuba Diver and is a great fan of college football – especially the Aggies.

Katie Behrend

Katie Behrend

Director of Operations

Katie has been with Senior Helpers since 2009. Katie is charged with running our office operations including, HR and scheduling – she makes sure that all schedules are filled with the best Caregivers. Katie has developed many programs to ensure Senior Helpers has the Caregiver capacity to fill any client need at any time! She developed Senior Helpers' unique Caregiver On-Call Program to ensure we have Caregivers available around the clock.

Katie loves cats, enjoys baking and A&M tailgating [Gig'Em]. She really loves the Holiday Season too and still believes in Santa Claus!

Brett Behrend

Brett Behrend

Controller & Alternate Administrator

Brett has been with Senior Helpers since 2011 and is our financial go to person. Brett handles compliance, billing, and long-term care insurance among other responsibilities.

He and his wife currently have one young daughter and live in Round Rock.  Brett is a graduate of Texas A&M University and grew up on his grandparents’ farm east of Austin. Spending time with his grandpa sparked an appreciation for land, cattle, and the older generations, which remain a large part of his life still today.

Janet Terrell

Janet Terrell

Client Services Manager

Janet has been with Senior Helpers since 2014. Janet manages all incoming calls into our call center.  She answers new inquiries, discusses services, pricing and new products and works with client care to schedule consultations for services. 

Janet is a graduate of University of Louisiana at Monroe with a degree in Communications.​  She enjoys swimming, yoga and working in the yard.  

Ashley Inghram

Ashley Inghram

Client Care Manager

Ashley is part of Client Care team that develops care plans for our elderly clients. Her main focus to ‘Absolutely Delight our clients’. Ashley has been with Senior Helpers for 5 years and has been working with the elderly since 2008.

Ashley is from the ‘Windy City’ and has a BA in Psychology & Gerontology and an M.Ed in Community Counseling. She enjoys hiking with her husband, her two dogs and trips back to Chicago.

Allison Johnson

Allison Johnson

Client Care Manager

Allison is part of Client Care team that performs assessments and develops care plans for our elderly clients. She has many years of experience serving residents in skilled nursing and assisted living.

Allison is a Former NCAA Division I swimmer for the University of Southern California and was a medalist at the Pan Am Games in the 50 Meter Free. She was also the U.S. Open Champion in the 50 Meter Free. Allison has two teenage daughters, a husband of 17 years, is an animal lover and enjoys cruising and the outdoors.

Leslie Wuthrich

Leslie Wuthrich

Scheduling Coordinator

Leslie is our scheduling coordinator for the North territory & is responsible for day to day scheduling operations. She has always loved helping in the elderly community.  Leslie has been with Senior Helpers since 2014 & has been a hands-on Caregiver for more than 20 years. With her experience in the caregiving field she can appropriately match our caregivers skill set with the client’s needs to ensure quality care for our clients.

Leslie loves living life in the country & spending time with her family.

Ashley Harper

Ashley Harper

Scheduling Coordinator

Ashley is our scheduling coordinator for our South territory and is responsible for the day to day scheduling operations. She has also been with Senior Helpers since 2014 and was a caregiver prior to becoming scheduling coordinator.

Ashley enjoys NASCAR, muscle cars and takes her Dodge Challenger to the drag strip frequently.  She moved back to Austin recently and enjoys city life.

Areas We Serve

Senior Helpers Central Texas provides a full range of senior home care services for you or your loved one—from companionship and housework help, to more complex care services, including Alzheimer’s & dementia care management, Live-In and 24-hour care services.

Senior Helpers Central Texas serves the cities and towns of: 

  • Austin
  • Georgetown
  • Round Rock
  • Cedar Park
  • Lakeway
  • Buda
  • Pflugerville
  • Leander
  • Liberty Hill
  • West Lake Hills
  • Sun City
  • Bee Cave
  • Lago Vista
  • Sunset Valley
  • Wells Branch
  • Hudson Bend
  • Jonestown

Caregivers are always on time, smiling, keep her room tidy, attentive and responsive to my Mom's needs, and make sure the facility staff is doing their job, i.e. routine toileting. They care for my Mom as if she's their own Mom/Grandmother, making her feel special and loved.