Meet The Team | Senior Helpers of Baltimore
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Harford County, Baltimore County, Baltimore City, Carroll County, Howard County, Anne Arundel County
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Meet the Baltimore office

More than 90% of seniors want to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers Baltimore we believe getting the best care for your loved ones should not be complicated. Tony and Peter opened the Senior Helpers Baltimore office in 2002 because of their passion for helping others and their interest in the growing need for in-home care services.  They are committed to delivering the best possible in-home care to seniors in the Baltimore community.

We take in-home care seriously and make it a priority to provide the highest level of client service possible. Over the past years we have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs.

Our History

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies. They realized that most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers.

The first office opened in Baltimore, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand. Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States.

Like every other owner, we too are fully-committed to the original goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.  

We have been lucky to serve hundreds of seniors in our community over the years, and we are committed to continuing to provide uncompromising levels of care to all our families

 

Our process

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  •  Implementation process
  • Ongoing communication and follow-up plan

Meet the Baltimore Team

Veronica Williams

Veronica Williams

General Manager

Veronica is excited to join the Senior Helpers team and brings with her a wealth of experience in the healthcare industry. She has served in various roles in healthcare over the past two decades including Operations management and Business Development.  Transformational approach to leadership and service is her passion. She is a Marathoner and love to travel with her husband and four wonderful kids. She is also a proud parent of her fur baby Shitzhu (Mr. Sulu).

Amy Lowe

Amy Lowe

Centralized Scheduling Unit Manager

Hi! My name is Amy Lowe! Fun fact about me, I love anything Disney and dog obsessed. I don’t have any children, but I do have 4 four-legged babies! I am a Centralized Scheduling Unit Manager and have worked for senior helpers since March of 2020. Before working for this great company, I worked with seniors in assisted livings since 2013. Working with the elderly has become a passion of mine and working with the caregivers is even more rewarding. My job is to make sure that I assist with making the perfect match! Not only will the client be happy, but to ensure that the caregiver is happy as well!

Messeya Marshall

Messeya Marshall

Care Team Manager

Hello, my name is Messeya Marshall. I’m a CNA, GNA, CMA and Care Team Manager. I have worked in Rehabilitation and Assisted Living facilities for over 18 years. Did Scheduling for about 6 of those years. I joined Senior Helpers Team March 2021.  I love spending time with my family.

Michele Dorn

Michele Dorn

Client Services Coordinator

 Hi. My name is Michele Dorn, and I am the Client Services Coordinator at Senior Helpers. I have over 15 years of experience in healthcare and I am looking forward to working with the team! Fun fact about me is that I am a big fan of cats big and small.

Ashleigh Harris

Ashleigh Harris

Business Development Manager

Ashleigh Harris is excited to join the Senior Helpers team and has a very diverse healthcare background that spans over two decades.  As the new Business Development Manager, she looks forward to building new relationships with consumers as well as the community. She has a passion for patient care and a “Southern” heart to go along with her passion. She enjoys travel with her husband and 2 beautiful children.

Amanda Sigafoose

Amanda Sigafoose

Client Service Coordinator

Amanda is happy to join the Senior Helpers Family and brings a unique background in criminal law, homecare recruiting and homecare services to the team. As the client service coordinator, she is excited to foster relationships with clients and partners as well as improve the over all quality of service to those we serve. She is a wife and mother of three boys as well as a king Corso fur baby.

Latesha Claiborne

Latesha Claiborne

Scheduling Coordinator (CSU)

My name is Latesha and I am so happy to have joined Senior Helpers as a scheduling Coordinator (CSU). Helping others is my passion.  I have worked in the Healthcare field for over 9 years, and I am currently pursuing my degree in Nursing. I am a wife and mother of three daughters and a son. I love to spend time with my family, watch movies and enjoy some me- time for self- care.

Leah Ervin

Leah Ervin

Scheduling Coordinator (CSU)

Hello, My name is Leah Ervin and I joined the Senior Helpers Team in March 2022. I have over 6 years of scheduling experience in home health and I am now a Scheduling Coordinator for this amazing company. I love what I do and I'm passionate about making a difference in the quality of life of our clients. Fun fact about me is that I am a single mother of 2 beautiful boys.


It is caring and efficiency. Jamie picked out the perfect Helpers for me: Valerie and Debbie, the nurse. All is going well. I would definitely recommend Senior Helpers.

Areas We Serve

Senior Helpers Baltimore provides a full range of senior home care services for you or your loved one—from companionship and housework help, to more complex care services, including disease management, Live-In and 24-hour care services.

Senior Helpers Baltimore serves the cities and towns of:

  • Harford County
  • Baltimore County
  • Baltimore City
  • Carroll County
  • Howard County
  • Anne Arundel County