Meet The Team | Senior Helpers of Baltimore
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Baltimore County, Baltimore City, Carroll County, Anne Arundel County
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Meet the Baltimore office

More than 90% of seniors want to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers Baltimore we believe getting the best care for your loved ones should not be complicated. Tony and Peter opened the Senior Helpers Baltimore office in 2002 because of their passion for helping others and their interest in the growing need for in-home care services.  They are committed to delivering the best possible in-home care to seniors in the Baltimore community.

We take in-home care seriously and make it a priority to provide the highest level of client service possible. Over the past years we have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs.

Our History

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies. They realized that most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers.

The first office opened in Baltimore, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand. Over the past 22 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States.

Like every other owner, we too are fully-committed to the original goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.  

We have been lucky to serve hundreds of seniors in our community over the years, and we are committed to continuing to provide uncompromising levels of care to all our families

Our process

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  •  Implementation process
  • Ongoing communication and follow-up plan

Meet the Baltimore Team

Nicole Matricciani

Nicole Matricciani

Community Relations Manager

Nicole brings 22 years of experience in Healthcare and Marketing, with a strong background in Home Health Care and Skilled Nursing. She thrives in the dynamic environment of marketing and business development, enjoying the variety and the opportunity to meet new people daily. Through her relationships and collaboration with local healthcare entities and community organizations, Nicole has built strong partnerships focused on communication, preventing rehospitalization, and providing a high level of quality care.

Nicole’s passion for being a link and resource in the community, is at the core of everything she does. She is dedicated to making the referral process and start of care as seamless as possible for the referral sources she supports.

Nicole has been married to her husband Steve for 24 years, and they have a 13-year-old son, Frank. Much of her free time is spent on football fields, basketball courts, and baseball diamonds. When sports allow, the family loves to travel and spend time at the beach. Nicole also enjoys reading, cooking, and spending time with her girlfriends, whether at their Swim Club or at one of their favorite Harford County restaurants.

Rolando Salvadico

Rolando Salvadico

Care & Compliance Team Manager

Rolando is a graduate of Bachelor of Science in Nursing and a licensed Nurse in the Philippines. With a strong foundation in healthcare, Rolando transitioned into Support and Leadership roles in Customer Service and Sales from 2010-2022 and as an Operations Manager in the BPO industry in 2023. His passion for education and clinical excellence led him back to the field, serving as a clinical instructor at his alma mater in 2021-2023, where he guided future healthcare professionals with both knowledge and compassion.

Rolando moved to the US in late 2023 and worked as a staffing coordinator for a home health care agency which serves clients across Anne Arundel County. Outside of work, Rolando is a proud dog lover who enjoys staying active - whether it’s hitting the gym for his CrossFit workouts, playing volleyball, or experimenting with new recipes in the kitchen. He also values quiet “me time” to recharge and stay grounded.

Dianne Frager, RN

Dianne Frager, RN

Dianne meets with the clients and families during the assessment process and develops a personalized plan of care for those in our northern area of our territory. She has held a masters prepared nursing degree for over 35 years. She is committed to ensuring a high-level quality care experience for the clients through routine home visits, ongoing education, and linking of community resources. She possesses exceptional listening and communication skills, is an educator at heart, and works hard to create a supportive and inclusive environment for all clients, families, and caregivers.

Joan Murphy, RN

Joan Murphy, RN

Joan plays a significant role in the onboarding process with the newest employees joining our team! She also assists in our ongoing education and upskilling with our caregiver team. She brings relevant stories and experiences, as well as hands-on training in our state-of-the-art training room called the Center of Excellence. It is a senior apartment inside our office outfitted with multiple safety risks and training activities that create a simulated senior’s living space. Joan is deeply committed to her community, volunteering with her husband and friends for Meals on Wheels for over 25 years. Her dedication to service extends beyond her professional role, reflecting her passion of helping others.


It is caring and efficiency. Jamie picked out the perfect Helpers for me: Valerie and Debbie, the nurse. All is going well. I would definitely recommend Senior Helpers.

Areas We Serve

Senior Helpers Baltimore provides a full range of senior home care services for you or your loved one—from companionship and housework help, to more complex care services, including disease management, Live-In and 24-hour care services.

Senior Helpers Baltimore serves the cities and towns of: