Meet The Team | Senior Helpers of Baltimore

Meet the Baltimore office

Senior Helpers of Baltimore is the first and only Age-Friendly care certified (CHAP) senior home care agency in Maryland. It's owned and operated by Amanda and Patrick Sullivan, local residents and community advocates who believe that focusing onwhat matters mostis the key to helping seniors maintain their independence and enjoy a higher quality of life.
As the premier provider of in-home senior care, we offer tailored services that range from companionship and personal care to more specialized care for adults living with Alzheimer’s, Parkinson’s, Dementia, and other chronic diseases.

With our mission to provide compassionate care for seniors and hands-on support for their families, Senior Helpers of Baltimore is committed to setting the standard for dependable, professional, and customized care through innovative programs like our proprietary LIFE Profile Assessment Tool, our Center of Excellence Caregiver Training Center, flexHOME, and more.

Our History

Leading a home care agency for seniors in our community was a natural fit for us. Service has always been at the heart of our families, passed down by veterans, educators, healthcare workers, and volunteers who believed in doing good by helping others. Senior Helpers of Baltimore is our way of continuing that legacy.

We’ve walked the caregiving journey ourselves and understand how overwhelming it can feel, especially when chronic conditions like Alzheimer’s, dementia, or Parkinson’s are involved. We’ve experienced the stress, the shifting family dynamics, and the frustration of trying to be everywhere at once. We’ve also seen how transformational the right caregiver can be, bringing consistency, compassion, and peace of mind.

That’s our mission: to be that partner for others. To help seniors stay safe, independent, and connected to the people and routines they love. Whether it's a neighborhood walk, a lunch date, or a favorite card game, those are often the things that matter most, and we’re here to help make them happen.

From creative careers in Denver and Paris to settling in Towson to raise our daughter near family, our journey has been shaped by a deep love for community, creativity, and care. We stay involved locally, give back through causes we believe in, and find joy in showing up for our clients, our team, and each other.

Senior Helpers of Baltimore is more than a business. It’s personal. And we’re honored to support families like yours every step of the way.

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

Your family's specific goals

Your loved one's daily plan design and schedule

Pricing and payment methods

Implementation process

Ongoing communication and follow-up plan

Senior Helpers of Baltimore and Central MD is Age-Friendly Care Certified

Senior Helpers of Baltimore and Central MD is proud to be Age-Friendly Care at Home certified by Community Health Accreditation Partner (CHAP). The first-of-its-kind certification was created to help meet the demand for high-quality care for older adults and showcases companies that use all-encompassing, person-centered care to address the unique needs of every individual. The focus is on the 4Ms (What Matters, Medication, Mentation, and Mobility), a research-backed and evidence-based approach to care.

Learn More About Age-Friendly Care

Meet the Baltimore Team

Amanda Sullivan

Owner, Client Experience

Leading our client experience and community outreach, Amanda exudes a passion for helping people thrive that has been described as infectious. Over the course of two decades as an executive creative leader in marketing, she had the privilege of helping build global brands in the health, beauty, and wellness fields both domestically and abroad. Through that experience Amanda discovered a driving love for helping others proactively enhance their quality of life and Senior Helpers is the perfect opportunity to bring that mission to life with individuals in needs of a little, or a lot, of help.

Amanda is a published author and an experienced consultant in the emerging intelligent-aging sector. Her approach to caregiving is a holistic one that emphasizes maximizing cognitive, physical and social health through interventions designed to keep seniors actively engaged with family, friends and community groups.

When she’s not spending time connecting with seniors and their families, you’ll find Amanda out on the ski slopes, enjoying some beach time and being a doting Mom to her daughter Madeleine and her fur-baby Murphy. She holds a Bachelor of Arts in Journalism from the University of Colorado, Boulder, and is a two-time finisher of the 418-mile Ride the Rockies cycling race.

Patrick Sullivan

Owner, Operations

A proud Baltimorean and University of Maryland alum, Patrick’s personal experiences with senior home care came first-hand from being raised in a close-knit, multi-generational family. While his three amazing grandparents all had very long and fulfilling lives (Gigi was 95 when she passed), their later years were marked by struggles with dementia, Alzheimer’s, COPD and other chronic conditions.

Prior to opening Senior Helpers of Central Maryland, Patrick spent almost 25 years traveling the world as a writer and creative director for global brands in the hospitality, culinary and healthcare sectors. His experiences shaped his passion for serving others, and he considers empathy as one of his strongest superpowers. Patrick’s favorite role ever is being a Dad and loves spending time with his family exploring the great outdoors. He holds a Master’s Degree in Communication Arts and has a Bachelor’s Degree in Journalism.

Michele Sullivan MSN BSN RN CHPN

Senior Care and Clinical Consultant

Michele is our Senior Care and Clinical Consultant. She brings 32 years of experience in the senior care arena. Michele graduated Summa Cum Laude from Towson University where she obtained a BSN in nursing and was a member of the Sigma Theta Tau international honor society for nurses. In 2000, Michele received her master’s degree in nursing from the University of Maryland.

She started her nursing career working in the Oncology Center at the Johns Hopkins Hospital. While working at Hopkins, Michele developed a love of making sure that each person was able to experience the best life possible, even while navigating life limiting illnesses.

In 1997, Michele was recruited by a Senior Living Community to assist with opening the Care Center at Oakcrest and later traveled throughout the country to support other retirement communities, so that they were able to offer the best living experience for seniors. In 2009, Michele went to work for a local hospice organization as their Senior Clinical Director where she obtained her Hospice and Palliative Care Certification.

She retired in 2020 to care for her mother who was diagnosed with dementia. Michele is also known as ‘G-Ma’ by her 7 grandchildren. She always finds time in her busy schedule to attend their sporting events, dance recitals and cheer competitions and, whenever there is spare time, Michele loves to sit on the beach and read nonfiction books.

Melissa DeLong, MD, MPH

Client Services Coordinator

Melissa DeLong joins Senior Helpers with decades of experience as a dedicated primary care physician. A 2002 graduate of the University of Maryland School of Medicine and the Johns Hopkins Bloomberg School of Public Health, Dr. DeLong has provided compassionate, evidence-based care to patients while also serving as a teacher and advocate for underserved communities.

In 2007, Dr. DeLong stepped away from clinical practice to focus on raising her family, which includes three wonderful children and an assortment of treasured pets. During this time, she continued her commitment to service by initially volunteering medical care for uninsured residents in Baltimore City and most recently engaging deeply with a philanthropic organization that supports nonprofit initiatives across Maryland.

Now, she is thrilled to bring her skills, passion, and experience to her new role at Senior Helpers, where she looks forward to once again helping individuals and families achieve the highest standard of care.

Kelly P. Karpovich

Community Outreach Coordinator

With a longstanding career in healthcare administration, Kelly brings both experience and heart to her role at Senior Helpers Central Maryland. She has always believed that providing dignified, compassionate care is not just a service, it’s a calling. Raised in Annapolis in a Navy family, she carries a deep respect for our military and veterans and is honored to serve a community that includes so many who have served our country. Empathy drives everything Kelly does, and she finds true joy in helping others live with dignity and comfort.

Outside of work, Kelly is a proud mother to two amazing teenagers, Nicholas and Ana Grace, and has been happily married to her husband, Bill, for 21 years. Giving back to the community is an essential part of her life. She serves on the board of The Light House, a homeless prevention support center, and is a dedicated Court Appointed Special Advocate (CASA) to children in the foster care system. Kelly also works with the Baltimore Hunger Project to help combat food insecurity among local children. Philanthropy is not just a passion; it’s part of who she is.