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Serving Lafayette and surrounding areas.
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Serving Lafayette and surrounding areas.
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Meet the Lafayette office

More than 90% of seniors want to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers Lafayette we believe getting the best care for your loved ones should not be complicated. J’annine Sullivan and Susan Amos purchased the Senior Helpers Lafayette office in 2017 because of their passion for helping others and their interest in the growing need for in-home care services in Acadiana. They are committed to delivering the best possible in-home care to seniors in Lafayette and throughout Acadiana.

"We take in-home care very seriously and make it a priority to provide the highest level of client service possible. Over the past 20 years we have built an excellent reputation in the community. Since taking over the Lafayette office we have developed an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs."

 

Our History
Owners, Jannine Sullivan and Susan Amos

Our History

Senior Helpers was founded in 2002 and over the past 13 years has grown to include a network of more than 300 locally owned and operated franchises across the United States. Senior Helpers of Lafayette joined the system in 2007 and underwent a change in ownership in 2017. Like other owners, Jannine Sullivan and Susan Amos are fully-committed to the goal of providing dependable and affordable in-home care with well-trained caregivers. “Nothing is more important to us than providing quality care for our clients and in being the best available resource for seniors and families in our community.”

J’annine Sullivan and Susan Amos were drawn to Senior Helpers because of their love of and experience with the elderly. It was a perfect partnership from the very beginning.  J’annine brought her operations and management experience as a field supervisor and Care Manager for 5 Senior Helpers offices in Nashville to the business and focuses on client relations and quality care for their clients. Susan managed and marketed two of the largest in-home care companies in the state for over 20 years. She is well known in the healthcare community with a reputation for ensuring quality care for seniors. Susan and J’annine’s mothers both had Alzheimer’s so they shared a passion and a dream to provide a different homecare experience for their clients and their families. They wanted to provide the type of care that the elderly and disabled deserve and a place where caregivers receive extensive training and feel appreciated.  They are dedicated to training caregivers the Senior Helpers way in their state-of-the art simulated training center. “Our caregivers receive hands-on training and we do skills checks. This prepares them to provide the best possible care for our clients.” “We are blessed to have had the opportunity to serve hundreds of seniors in our community and are committed to continuing to provide an uncompromising continuum of care and customer service for years to come.

Our process

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  •  Implementation process
  • Ongoing communication and follow-up plan

Meet the Lafayette Team

J'annine MacDonald Sullivan

J'annine MacDonald Sullivan

CFO/SHU Founder and Educator

J'annine began at an early age interested in the health and well being of others. She earned her bachelor's degree in Radiological Technology, certified in MRI, CT and Cardiac Catheterization. After working several years at Vanderbilt University Medical Center, she became a consultant in medical management in the field of imaging, traveling across the United State acquiring or starting imaging centers. Post Katrina, J'annine landed in Lafayette and began following her passion, dying with dignity, and found a career with Senior Helpers as their Director of Operations, focusing on high quality care to those in need. J'annine received her certification in End of Life and became a qualified dementia care specialist with focus on Alzheimer's. As in advocate for those in need, J'annine enjoys meeting with families who need direction and guidance through their final chapter of life. An active volunteer for the Alzheimer's Association, J'annine has served on the advisory board and as an Alzheimer's Ambassador lobbying for well needed funding and awareness for the disease with no cure. Having the opportunity to purchase Senior Helpers allows her to assure the community that their loved one will be provided with the highest quality care, focusing on the care plan.

J’annine founded Senior Helpers University (SHU),  in 2019, with a generous donation from one of our clients, a hands-on training center for caregivers. SHU’s goal and vision is to change the face of caregiving by educating  caregivers to become professionals in the field.  Investing in our caregivers and educating them to care for our more complex clients assures quality care.

J’annine was salutatorian for Senior Helpers Grad School 2020 as well as represented Senior Helpers Lafayette at Top Performers 2020 & 2021.

Her goal is to provide caregivers that give loving care for their clients and are not just sitters. J'annine is an avid outdoors woman and enjoys hiking, kayaking and adventure. She has one daughter, Emma who also works at Senior Helpers as a caregiver while attending nursing school.

"May we die as we are born, surrounded by love"

Susan Giarratano Amos

Susan Giarratano Amos

Co-Owner/Chief Marketing Officer

Susan Giarratano Amos has been assuring that the elderly and disabled around Acadiana receive compassionate, quality homecare for more than 2 decades. During that time she has worked for 2 of the largest homecare companies in the state and has been responsible for the safety and wellbeing of hundreds of individuals. Ms. Amos's goal has always been to assist the elderly to age with dignity and respect. This experience has prepared Ms. Amos for her current success as co-owner and Director of Sales & Marketing for Senior Helpers. Her passion and dedication for Seniors has been recognized by the community and she has received numerous awards including Marketer of the Year and the Better Business Bureau's Integrity, Ethics and Customer Service Awards. Having cared for so many clients experiencing Alzheimer's disease in addition to losing her mother to the disease, clients with Alzheimer's disease and dementia have a special place in Susan's heart. She has been an advisory board member for the Alzheimer's Association for over 2 years and has been an advocate and volunteer for 8 years. Ms. Amos  is a member of the Greater Lafayette Aging District and is a volunteer for the American Cancer Society. She attended UL majoring in Education and is a long-time resident of Lafayette. Susan has 2 children, Joseph and Jennifer, who also works at Senior Helpers as Marketing Coordinator and 4 grandchildren; Loa, Laydon, Abigail and Silas.

Edythe “Edie” Casselman

Edythe “Edie” Casselman

Operations Director

Edie Casselman comes to Senior Helpers with over 20 years of experience working with the elderly. She has a vast background in working with the senior population that began years ago with the startup and implementation of a senior program through a local hospital. From there she moved into a position with city government, advocating for the elderly. This ultimately led her into a long career in the assisted living environment, where she successfully served as Executive Director for four locally owned assisted living facilities.

Each of these steps in her professional path helped to contribute to her knowledge and love for working with the elderly and their families. Edie’s experiences and the many relationships that she developed along the way helped her to become the person that she is today, both personally and professionally. She thrives on improving the lives of those that she has the privilege of meeting on a daily basis. Edie takes great pride in her position as Operations Manager with Senior Helpers, and strives to honor it with a servant’s heart.

Shyla McDaniel

Shyla McDaniel

Human Resources Administrator/Accounting

It takes a very organized person to run our HR department and Shyla is one of the best. She joined our Senior Helpers family and within a few months has provided an organized and efficient department, holding our caregivers to high standards. As HR Administrator, Shyla assures that Senior Helpers is in compliance with DHH regulations and that all caregiver documents are up to date. She oversees the hiring of all Senior Helpers caregivers and the recruitment program. Shyla is a mother of 4 and keeps busy as her husband is often offshore taking care of oil production.

Jennifer

Jennifer "Jenny" O'Quain

Community Resource Coordinator

Jenny has been promoted to Community Resource Coordinator for Senior Helpers. She is responsible for the creative development of Senior Helper’s marketing campaigns and supports the Chief Marketing Officer in all marketing and community endeavors. Jenny will soon expand her marketing skills to the outlying areas around Lafayette. When not marketing, Jenny attends job fairs seeking quality CNAs and caregivers for Senior Helpers. She recently developed the Senior Helpers activity corner, offering games and activities for our clients. A proud mother of 2 beautiful daughters; Loa and Laydon, Jenny is the daughter of Susan Amos, Co-Owner of Senior Helpers.

Halana Nicholas

Halana Nicholas

HR Assistant/Senior Helper University (SHU) Trainer

Halana is from Breaux Bridge and is one of 6 children, 5 of them being girls! She has 4 amazing kids and is a great mom. She works in our Human Resources Department and is responsible for interviewing, screening and hiring our caregivers. Halana is a CNA and has been a caregiver since 2007.  She joined our Senior Helpers family as a caregiver however it was obvious because of her passion for her job that she would be a great mentor and trainer. Halana began mentoring other caregivers and sharing her experience and knowledge with them as part of Senior Helper Lafayette’s Caregiver Mentor Program and is now an instructor for our Senior Helpers University. 

Charmaine Moreaux

Charmaine Moreaux

Scheduling Manager

Charmaine Moreaux worked as a Caregiver for 7 years prior to and when she first joined our Senior Helpers family in 2018 and loved caring for the elderly. This experience gave her great insight and an understanding of our caregiver’s needs. Within a few short months she was promoted to Scheduler and has served in that capacity for 3 years. Charmaine was recently promoted to Scheduling Manager, overseeing 2 schedulers and a runner. She is a very hard worker and is a motivated and dedicated employee. She and her staff work hard to match our clients with appropriate caregivers. To find the right caregiver for a client schedulers consider skill level, experience, personality, location and availability of a client. It is truly an art and no one does it better than Charmaine. When asked why Charmaine enjoys working for Senior Helpers she says, “This is the best company that I’ve ever worked for. I am lucky to walk into an office filled with positive attitudes and love every day. The owners show us appreciation and strength. We are a family.” Charmaine loves being a mother to her young daughter, Jhourne Faith Edwards. Charmaine is a graduate of Unitech Training Academy where she studied to be a Pharmacy Technician. Charmaine is a wonderful mother and enjoys spending time with her daughter, is a great cook and loves to bake.

Diaira Guilliam

Diaira Guilliam

Caregiver Recruiter/HR Assistant

Diaira Guilliam has been a caregiver for over 7 years, working for Senior Helpers in that capacity since 2018. Diaira was promoted to a Runner last year and recently to the Caregiver Recruiter/HR Assistant position with Senior Helpers where she is doing a great job. She is a skilled CNA and Senior Helpers University "SHU" graduate and is responsible for recruiting and orienting new caregivers. Diaira also provides hands-on training in our training center to assure that our caregivers have the skill level necessary to safely and effectively care for our clients.

Diaira is from St. Martinville and is the only girl with 6 brothers. She enjoys cooking, reading, travel and spending time with her friends.

Savanna Gautreaux

Savanna Gautreaux

Scheduler

Savanna Gautreaux is the newest member of our team. She is from Opelousas but is a long-time resident of Lafayette. Prior to her career in the senior care industry, Savanna worked in retail and as a dental assistant. Savanna's love for the elderly started when she was in high school where she worked as a volunteer. She most recently worked as a caregiver and scheduler for another local homecare agency before joining our team. Savanna is one of or Schedulers, matching appropriate caregivers with our clients.

She has 3 children; Reagan, 13, McKenzie, 10 and Adalynn, 5 whom she loves spending time with. Welcome to our family Savanna!

Jazlene “Jazz” Rack

Jazlene “Jazz” Rack

Scheduler

Jazlene Rack has been a caregiver for 12 years and joined our Senior Helpers family 4 months ago as a Runner. She did a great job in the position introducing our caregivers to their clients, going over the client’s care plan, assuring the caregivers are following protocol and providing client specific training when necessary. Her skill, great attitude, strong work ethic and pleasant personality were quickly noticed and Jazz was recently promoted to Scheduler. As Scheduler, she will be responsible for matching our clients with their caregivers considering their skill level, availability, location and personality. Scheduling is a very important position with our company and at the core of all that we do since our Schedulers assure that our clients have the quality care that that they need and deserve.

Jazlene is from Franklin, Louisiana and has 3 children, Jaeasis, 19, Kayla, 16 and Torion, 14. She likes to read and spend time with her family.

Teri Stevenson

Teri Stevenson

RN

Teri has practiced professional nursing for 37 years with experience in multiple areas of care. She has served as Assistant Director of a senior care facility, has worked in the home health industry, and has worked as a case manager and educator in an LPN and CNA program. A native Texan, Lafayette became Teri’s home in 1986 where she met her husband of 24 years. They have one son who is attending University of Louisiana-Lafayette. Teri is a great fit for Senior Helpers and shares our core values and desire to provide quality care with a loving touch for our clients. Her belief is that “Caring for the elderly is a special privilege and that learning from their wisdom and life experience is of great value.” Teri will oversee the care of our clients and their care plans, provide medication management, assess potential clients needs and provide caregiver and staff education as part of our Senior Helpers University “SHU”.


It is a positive family oriented company. I am never left feeling like "just an employee doing her job" but I am a person who is helping with a sense of fulfillment, purpose and appreciation. I love my job and enjoy working with my fellow coworkers.

Areas We Serve

Senior Helpers Lafayette provides a full range of senior home care services for you or your loved one—from companionship and housework help, to more complex care services, including disease management, Live-In and 24-hour care services.

Senior Helpers Lafayette serves the following parishes:

  • Abbeville
  • Acadia
  • Breaux Bridge
  • Broussard
  • Carencro
  • Church Point
  • Crowley
  • Delcambre
  • Duson
  • Erath
  • Eunice
  • Evangeline
  • Franklin
  • Grand Coteau
  • Jeanerette
  • Kaplan
  • Lafayette
  • Lawtell
  • Maurice
  • Milton
  • New Iberia
  • Opelousas
  • Rayne
  • St. Mary
  • St. Martinville
  • St. Landy
  • Scott
  • Sunset
  • Ville Platte
  • Youngsville