Serving Lafayette and surrounding areas.
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Meet the Lafayette office

More than 90% of seniors want to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers Lafayette we believe getting the best care for your loved ones should not be complicated. J’annine Sullivan and Susan Amos purchased the Senior Helpers Lafayette office in 2017 because of their passion for helping others and their interest in the growing need for in-home care services in Acadiana. They are committed to delivering the best possible in-home care to seniors in Lafayette and throughout Acadiana.

"We take in-home care very seriously and make it a priority to provide the highest level of client service possible. Over the past 20 years we have built an excellent reputation in the community. Since taking over the Lafayette office we have developed an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs."

 

Our History

 

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies. They realized that most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers.

The first office opened in Baltimore, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand. Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States.

Senior Helpers of Lafayette joined  the system in 2007 and underwent a change in ownership in 2017.  Like other owners, we too are fully-committed to the goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than providing quality care for our clients and in being the best available resource for seniors and families in our community.  

J’annine Sullivan and Susan Amos were drawn to Senior Helpers because of their love of and experience with the elderly. It was a perfect partnership from the very beginning.  J’annine brought her operations and management experience as a field supervisor and Care Manager for 5 Senior Helpers offices in Nashville to the business and focuses on client relations and quality care for their clients. Susan managed and marketed two of the largest in-home care companies in the state for over 20 years. She is well known in the healthcare community with a reputation for ensuring quality care for seniors. Susan and J’annine’s mothers both had Alzheimer’s so they shared a passion and a dream to provide a different homecare experience for their clients and their families. They wanted to provide the type of care that the elderly and disabled deserve and a place where caregivers receive extensive training and feel appreciated.  They are dedicated to training caregivers the Senior Helpers way in their state-of-the art simulated training center. “Our caregivers receive hands-on training and we do skills checks. This prepares them to provide the best possible care for our clients.” “We are blessed to have had the opportunity to serve hundreds of seniors in our community and are committed to continuing to provide an uncompromising continuum of care and customer service for years to come.

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  •  Implementation process
  • Ongoing communication and follow-up plan

Meet the Lafayette Team

J'annine MacDonald Sullivan

Co-Owner/Chief Operating Officer

 

J'annine began at an early age interested in the health and well being of others. She earned her bachelor's degree in Radiological Technology, certified in MRI, CT and Cardiac Catheterization. After working several years at Vanderbilt University Medical Center, she became a consultant in medical management in the field of imaging, traveling across the United State acquiring or starting imaging centers. Post Katrina, J'annine landed in Lafayette and began following her passion, dying with dignity, and found a career with Senior Helpers as their Director of Operations, focusing on high quality care to those in need. J'annine received her certification in End of Life and became a qualified dementia care specialist with focus on Alzheimer's. As in advocate for those in need, J'annine enjoys meeting with families who need direction and guidance through their final chapter of life. An active volunteer for the Alzheimer's Association, J'annine has served on the advisory board and as an Alzheimer's Ambassador lobbying for well needed funding and awareness for the disease with no cure. Having the opportunity to purchase Senior Helpers allows her to assure the community that their loved one will be provided with the highest quality care, focusing on the care plan. Her goal is to provide caregivers that give loving care for their clients and are not just sitters. J'annine is an avid outdoors woman and enjoys hiking, kayaking and adventure. She has one daughter, Emma who also works at Senior Helpers as a Caregiver when not attending her college classes.

"May we die as we are born, surrounded by love"

 

Susan Giarratano Amos

Co-Owner/Chief Marketing Officer

Susan Giarratano Amos has been assuring that the elderly and disabled around Acadiana receive compassionate, quality homecare for more than 2 decades. During that time she has worked for 2 of the largest homecare companies in the state and has been responsible for the safety and wellbeing of hundreds of individuals. Ms. Amos's goal has always been to assist the elderly to age with dignity and respect. This experience has prepared Ms. Amos for her current success as co-owner and Director of Sales & Marketing for Senior Helpers. Her passion and dedication for Seniors has been recognized by the community and she has received numerous awards including Marketer of the Year and the Better Business Bureau's Integrity, Ethics and Customer Service Awards. Having cared for so many clients experiencing Alzheimer's disease in addition to losing her mother to the disease, clients with Alzheimer's disease and dementia have a special place in Susan's heart. She has been an advisory board member for the Alzheimer's Association for over 2 years and has been an advocate and volunteer for 8 years. Ms. Amos  is a member of the Greater Lafayette Aging District and is a volunteer for the American Cancer Society. She attended UL majoring in Education and is a long-time resident of Lafayette. Susan has 2 children, Joseph and Jennifer, who also works at Senior Helpers as Marketing Coordinator and 4 grandchildren; Loa, Laydon, Abigail and Silas.

Jennifer S. Green

Care Manager

Jennifer S. Green has been providing care for the elderly and disabled for over 10 years. She worked for one of the largest homecare companies in the state of Louisiana as a Caregiver for over 5 years before being promoted to Staffing Coordinator and then to Care Manager. Mrs. Green Is passionate about providing stellar care to the elderly and the disabled in her community.  Jennifer joined the Senior Helpers family in 2017 and serves as Care Manager. She attended SLCC majoring in Accounting and Business Office Administration. Jennifer is also a Certified Instructor of CPR and FIrst Aid believing that we should all have the heart to help. Jennifer is active in supporting and advocating for the American Red Cross, the Alzheimer's Association, and the American Cancer Society. Her passion stems from caring for her mom who has battled dementia for 15 years and from losing her father to oropharyngeal cancer in 2012. Jennifer's goals are to teach caregivers, clients and their families effective and positive ways to get through whatever it is they're going through. Jennifer's motto is there's always a blessing in the storm. She is a Christian, a wife and a mom who loves what she does!

Shyla McDaniel

Human Resources Administrator/Accounting

It takes a very organized person to run our HR department and Shyla is one of the best. She joined our Senior Helpers family and within a few months has provided an organized and efficient department, holding our caregivers to high standards. As HR Administrator, Shyla assures that Senior Helpers is in compliance with DHH regulations and that all caregiver documents are up to date. She oversees the hiring of all Senior Helpers caregivers and the recruitment program. Shyla is a mother of 4 and keeps busy as her husband is often offshore taking care of oil production.

Rebecca Duplechin

RN/Field Supervisor

Rebecca has been a nurse for over 23 years with experience in caring for the elderly. Rebecca’s mission is to provide a safe and caring atmosphere for clients and their families. Each week, you can find Rebecca in the field visiting our clients, updating their care plans and making sure our caregivers are providing the highest quality care. Rebecca is married and has 2 beautiful children.

Jennifer "Jenny" O'Quain

Community Resource Coordinator

Jenny has been promoted to Community Resource Coordinator for Senior Helpers. She is responsible for the creative development of Senior Helper’s marketing campaigns and supports the Chief Marketing Officer in all marketing and community endeavors. Jenny will soon expand her marketing skills to the outlying areas around Lafayette. When not marketing, Jenny attends job fairs seeking quality CNAs and caregivers for Senior Helpers. She recently developed the Senior Helpers activity corner, offering games and activities for our clients. A proud mother of 2 beautiful daughters; Loa and Laydon, Jenny is the daughter of Susan Amos, Co-Owner of Senior Helpers.

Halana Nicholas

HR Assistant/Senior Helper University (SHU) Trainer

Halana is from Breaux Bridge and is one of 6 children, 5 of them being girls! She has 4 amazing kids and is a great mom. She works in our Human Resources Department and is responsible for interviewing, screening and hiring our caregivers. Halana is a CNA and has been a caregiver since 2007.  She joined our Senior Helpers family as a caregiver however it was obvious because of her passion for her job that she would be a great mentor and trainer. Halana began mentoring other caregivers and sharing her experience and knowledge with them as part of Senior Helper Lafayette’s Caregiver Mentor Program and is now an instructor for our Senior Helpers University. 

Charmaine Moreaux

Scheduling Floater

Charmaine Moreaux worked as a Caregiver for 7 years and loves caring for the elderly. She joined Senior Helpers as a Caregiver in August 2018 but was quickly promoted to Scheduling Floater. As a floater Charmaine assists with our meet and greets, introducing our caregivers to new clients, going over the care plan with them and making sure they are prepared to do a great job. Charmaine says, “Senior Helpers is the best company that I’ve ever worked for. I am lucky to walk into an office filled with positive attitudes and love every day. The owners show us appreciation, and strength. We are a family.” Charmaine loves being a mother to her young daughter, Jhourne Faith Edwards. She is currently a student at Unitech Training Academy training to be a Pharmacy Technician. 

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It is a positive family oriented company. I am never left feeling like "just an employee doing her job" but I am a person who is helping with a sense of fulfillment, purpose and appreciation. I love my job and enjoy working with my fellow coworkers.

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Areas we serve

Senior Helpers Lafayette provides a full range of senior home care services for you or your loved one—from companionship and housework help, to more complex care services, including disease management, Live-In and 24-hour care services.

Senior Helpers Lafayette serves the following parishes:

  • Acadia
  • Iberia
  • St. Landry
  • St. Martin
  • St. Mary
  • Vermilion
  • Lafayette