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Meet the Greater Chicagoland Office

More than 90% of seniors want to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers Greater Chicagoland we believe that getting the best care for your loved ones should not be complicated. Our office  is committed to delivering the best possible in-home care to seniors in the surrounding Chicagoland community. 

We take in-home care seriously and make it a priority to provide the highest level of client service possible. Over the years we have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs.

Our History

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies. They realized that most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers. 

The first office opened in Baltimore, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand. For more than 20 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States. 

Senior Helpers of Greater Chicagoland, like every other owner, is fully-committed to the original goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.  

We have been lucky to serve hundreds of seniors in our community over the years, and we are committed to continuing to provide uncompromising levels of care to all our families.

Our process

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  •  Implementation process
  • Ongoing communication and follow-up plan

Meet Our Team

Teresa Sigman

Teresa Sigman

Executive Director

Teresa brings more than 30 years of servant leadership experience to Senior Helpers, grounded in a genuine commitment to compassion and service. As an experienced Home Care professional with a strong foundation in leadership, operations, and geriatric services, she has developed comprehensive expertise in home care coordination, home medical equipment, marketing, compliance, and home care reimbursement. Known for her excellent communication and interpersonal skills, Teresa builds trusting relationships with clients, families, and care teams while navigating sensitive or complex situations with empathy and professionalism. Her mission is to ensure quality care, regulatory excellence, and positive outcomes for those she serves. What matters most to Teresa is making a meaningful difference in someone’s life every day—helping seniors live safely, comfortably, and independently in the place they call home.

Outside of work, Teresa and her husband Jerry enjoy attending and producing theater, antiquing, traveling, and spending time with their children—Molly, Emily, and Jonathon—and their grandchildren Nadia, Vivi, Cece, Miles, Max, and Laelyn.

Natasha Steel

Natasha Steel

Client Care Manager

Natasha began my career in Senior Living 20 years ago as a Caregiver. Through hard work and dedication, she advanced to become an Administrator and later a manager, overseeing caregivers, providing guidance, and conducting training to help them succeed in the healthcare industry. Natasha enjoys working with people of all ages, especially seniors. What matters most to her is helping seniors remain in their homes and maintain independence as they age in place. She believes there's no place like home. She is deeply compassionate and committed to supporting others during their times of need, because there’s nothing like having a genuine helping hand.

Natasha has 3 daughters and is proud to be their mother and to raise respectful, intelligent young women as well as spoiling her two grandchildren. In her spare time Natasha loves to travel and is a self-proclaimed shopaholic.

Amber Santoro

Amber Santoro

Client Care Manager

With more than 20 years of experience in healthcare, Amber has built her career around something she truly loves—caring for others and making a difference in their lives. She began her journey as a Certified Nursing Assistant (CNA) and worked her way into management, but no matter what role she has held, her passion has always been connecting with seniors and helping them continue to live with independence, dignity, and joy.

For her, caregiving is about so much more than providing support.What matters mostto Amber is taking the time to truly get to know each person, listen to their stories, and learn about the experiences that have shaped their lives. One of her favorite ways to connect is through sharing recipes. She believes a favorite recipe can bring back wonderful memories, family traditions, and stories that deserve to be shared.

Outside of work, her greatest joy is spending time with her husband and their two children. Family means everything to her, and that same sense of connection, compassion, and caring is something she brings with her into the work she does every day.

Sue Iona

Sue Iona

Community Care Manager

Sue has had the pleasure of working in the caregiving field for over 37 years. Her career began in the nonprofit sector, where she led a division as Vice President for 32 years, providing residential services to individuals with disabilities. In this role, she developed a deep understanding of how to support the whole person, addressing every aspect of their lives in a way that honors how they choose to live.

This experience transitioned seamlessly into senior services, where she continues to focus on empowering individuals to live the life they want with the appropriate support in place. What matters most to Sue is to provide the highest quality of care and compassion at every stage of life, meeting people where they are rather than where others believe they should be. She strongly believes that seniors should be supported in living their best lives.

During her free time, Sue enjoys spending time with her dogs, gardening, reading, and being with her family.

Kimberly Joseph

Kimberly Joseph

Office Care Coordinator

Kimberly is a creative and passionate professional who brings warmth, leadership, and compassion to her role at Senior Helpers. She enjoys operations and is dedicated to creating smooth, seamless transitions for both staff and clients through clear communication, strong organization, and a collaborative approach.

What matters most to Kimberly is ensuring every individual and employee feels seen, respected, and supported. She is committed to fostering a positive, empowering environment while helping seniors maintain their dignity and independence.

Outside of her professional life, Kimberly enjoys spending time with her family and her four-legged son, Phineas Gnarls Barkley. She also enjoys baking, art, photography, and music.

Tamisha Jeffries

Tamisha Jeffries

Care Coordinator

With a background in bakery work, social services, customer service, caregiving, and companionship, Tamisha brings compassion, reliability, and a genuine love for helping others into everything she does. She was introduced to caregiving at a very young age, taking on the responsibility of caring for her siblings. What began as a family responsibility quickly grew into a true passion, and she has now been providing care professionally for 19 years.

 What matters most to Tamisha are her grandchildren and her passion for helping others. She is passionate about creating meaningful connections and believes that even the smallest act of kindness—like making someone smile—can make a big difference. Family is at the center of her life, and the care and support she gives to others reflects the love and compassion she values in her own life.

 Outside of work, she enjoys spending quality time with family, cooking, watching movies, and researching topics that spark her curiosity. Known for her caring nature and dependable personality, Tamisha is always ready to lend a helping hand and brighten someone’s day.

Kendralyn Billinsley

Kendralyn Billinsley

Scheduler

With more than 20 years of experience in the medical field, Kendralyn brings a strong clinical background and a lifelong passion for caring for others. She is a Certified Nursing Assistant, Medical Assistant, and Phlebotomist, with experience across a wide range of healthcare settings, including hospice care, skilled nursing, hospitals, and home health.

Four years ago, she expanded her healthcare career into the corporate setting, beginning as a Quality Coordinator before transitioning into a Provider Relations Representative. These roles allowed her to combine her healthcare experience with relationship building and quality improvement while continuing to focus on what matters most to her—helping seniors remain healthy, supported, and independent.

What matters mostto Kendralyn is her family. Family is at the heart of everything she does. She is a proud mother of five—three sons and two daughters—and is approaching six years of marriage. Her husband and children are her greatest motivation and inspire her to continue growing both personally and professionally.

Outside of work, she enjoys traveling, experiencing new places, and spending quality time with family and friends. She and her husband make it a priority to travel regularly, whether exploring somewhere new or visiting family out of state. She also values time with her girlfriends and believes that making time for friendship, laughter, and new experiences is an important part of maintaining balance in life.

Above all, she brings a genuine passion for helping others, a deep appreciation for family, and more than two decades of healthcare experience to everything she does.

Jessica Schuett

Jessica Schuett

Care Coordinator

Jessica brings more than 12 years of combined personal and professional caregiving experience, along with a strong background in leadership and project management. Before entering senior care, she spent 13 years in construction project management and team leadership, where she developed a passion for supporting people, solving problems, and bringing teams together. Her greatest influence, however, has been her own family’s caregiving journey.

Jessica’s passion for senior care grew while caring for her father through years of complex medical challenges and extended hospital stays. Through that experience, she saw firsthand how important it is to have someone who will consistently show up, advocate for you, and provide reassurance during life’s most difficult moments. It ultimately inspired her to turn her natural desire to care for others into a career where she could support seniors and their families.

What matters mostto Jessica is making a difference in someone’s life. She believes every experience along her journey has led her to where she is meant to be—helping others feel supported, heard, and cared for when they need it most. Outside of work, Jessica enjoys sports, country music, photography, movies, playing coed soccer, spending time with her rescue dog, and giving back to her community.

Dave Reg

Dave Reg

Recruiter

Dave is a dedicated Healthcare Recruiter Coordinator with over two years of experience supporting the recruitment and placement of high-quality caregivers. Dave takes pride in producing both quantity and quality, ensuring that caregivers are not only skilled but also compassionate and reliable. He is passionate about contributing to a healthcare environment where both caregivers and clients can thrive. Outside of work, Dave enjoys spending time with friends and family and exploring new cafés through café hopping. What matters most to Dave is making a positive impact on others, and he strongly believes that “the greatest happiness in this world is making others happy,” a value that guides both his personal life and professional approach.

Danielle Sigman

Danielle Sigman

Business Development Manager

Danielle is a marketer with a passion for helping people and a background in experience focused roles ensuring people feel supported, informed, and valued. Transitioning into healthcare marketing allows her to combine her professional skills with work that feels meaningful. Danielle is motivated by the opportunity to connect individuals and communities with information and services that support healthier lives. What matters most to her is making a difference in the daily lives of seniors with quality care. During her free time, she enjoys traveling and spending time with family, friends, and her puppy.

Shannon Tupaz

Shannon Tupaz

Internal Sales

Shannon is the first point of contact for families who reach out to Senior Helpers online. What matters most to her is to understand their unique needs, discuss care options, and guide them through the next steps right from the very first conversation. Outside of work, Shannon enjoys art and creative projects.

Areas We Serve

Senior Helpers of Greater Chicagoland provides a full range of senior home care services for you or your loved one—from companionship and housework help, to more complex care services, including disease management, Live-In and 24-hour care services.

Senior Helpers Greater Chicagoland serves the cities and towns of: