Meet The Team | Senior Helpers of Greater Chicagoland, IL
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Serving Greater Chicagoland and surrounding areas.
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Serving Greater Chicagoland and surrounding areas.
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Meet the Greater Chicagoland Office

More than 90% of seniors want to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers Greater Chicagoland we believe that getting the best care for your loved ones should not be complicated. Our office  is committed to delivering the best possible in-home care to seniors in the surrounding Chicagoland community. 

We take in-home care seriously and make it a priority to provide the highest level of client service possible. Over the years we have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs.

Our History

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies. They realized that most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers. 

The first office opened in Baltimore, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand. Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States. 

Senior Helpers of Greater Chicagoland, like every other owner, is fully-committed to the original goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.  

We have been lucky to serve hundreds of seniors in our community over the years, and we are committed to continuing to provide uncompromising levels of care to all our families.

Our process

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  •  Implementation process
  • Ongoing communication and follow-up plan

Meet Our Team

Rosemary Gerstner, CDP

Rosemary Gerstner, CDP

Executive Director

Rosemary was introduced to the company in 2012 when she needed assistance caring for her grandmother and great-uncle. In 2018, she joined the Senior Helpers team as a Client Service Manager. Rosemary worked alongside clients, families, and caregivers to create safe and nurturing home environments. As Marketing and Sales Director, Rosemary's grew the reach of Senior Helpers's quality care throughout the community. Now, as Executive Director, Rosemary coordinates office efforts to provide the best home care in the Greater Chicago area.

Fauzia Alavi

Fauzia Alavi

Director of Client Services

Fauzia has worked as a CNA for over 10 years. She has a passion for caring for seniors. She believes it is important to prioritize every senior’s care, so she pursued a Bachelor’s in Healthcare Management and Master’s in Public Administration. Other than her work life, she enjoys baking for her family and friends.

Carrie Chavez

Carrie Chavez

Business Development Manager

Carrie Chavez, a graduate of Loyola University in Chicago has worked in healthcare for over 25 years.  Her passion is assisting seniors and their families in making the best possible living, aging and care choices. Together with her 8 siblings she cares for her 98 year old father and 92 year old mother.

Meghan Herman

Meghan Herman

Client Services Manager

Meghan worked in the Restaurant industry for 8 years and decided to get out of the industry after her mother sadly passed away in 2022. This gave her the incentive come back to healthcare as a CNA to help take care of people, especially her own family. Her grandmother and favorite aunt were both CNAs. Her aunt was an incredible caregiver who inspired Meghan and taught her everything she could until she passed away in 2023. She currently lives with her dad, for whom she couldn’t be more grateful, and her cats (for whom she is also thankful). In her free time, Meghan loves to go thrift shopping, go to flea markets with her boyfriend and play Animal Crossing.

Jenelle Dayrit

Care Coordinator

Blanca Ramirez

Care Coordinator

Joshua Dauigoy

Scheduling Coordinator

Dave Reg

Recruiter

Susan Taylor

Care & Compliance Manager

Areas We Serve

Senior Helpers of Greater Chicagoland provides a full range of senior home care services for you or your loved one—from companionship and housework help, to more complex care services, including disease management, Live-In and 24-hour care services.

Senior Helpers Greater Chicagoland serves the cities and towns of:

  • Addison
  • Arlington Heights
  • Bellwood
  • Bensenville
  • Berkeley
  • Des Plaines
  • Downers Grove
  • Elk Grove Village
  • Elmhurst
  • Glencoe
  • Glenview
  • Hillside
  • Itasca
  • Lombard
  • Melrose Park
  • Mount Prospect
  • Northbrook
  • Northfield
  • Parkridge Prospect Heights
  • Villa Park
  • Westchester
  • Wheeling
  • Winnetka
  • Wood Dale