Meet the Honolulu Team | Senior Helpers
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Serving Honolulu and the surrounding areas.
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Serving Honolulu and the surrounding areas.
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Meet the Honolulu-Kahala-Kailua office

More than 90% of seniors want to be able to age in their own home with dignity but getting the right type of care can seem daunting.  At Senior Helpers Honolulu-Kahala-Kailua we believe that getting the best care for your loved ones should not be complicated.  We recognize the growing need for in-home care services, and with our passion for helping others, we are committed to delivering the best possible care to seniors in the Honolulu-Kahala-Kailua community. 

We take the opportunity to provide care in your home seriously and make it a priority to provide the highest level of client service possible.  We have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs. You can feel confident that your loved one is in good hands with Senior Helpers.

Our History

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies.  They realized that most seniors would prefer to age in their own home rather than move into an unfamiliar institution.  Unfortunately, the options available to most seniors were very limited.  Most seniors did not have access to well-trained, dependable and accessible in-home care. This was the mission-driven spark that started Senior Helpers. 

The first office opened in Baltimore, Maryland, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand.  Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States. 

Senior Helpers of Honolulu-Kahala-Kailua was proud to join the system in 2020.  Like every other owner, we too are fully-committed to the original goal of providing dependable and accessible in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.  We are lucky to serve hundreds of seniors in our community, and we are committed to continuing to provide uncompromising levels of care to all our families.

Our process

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant.  This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  • Implementation process
  • Ongoing communication and follow-up plan

Meet the Honolulu-Kahala-Kailua Team

Karen Tierra

Karen Tierra


Karen grew up in a small residential community called Ewa Beach, located along the Leeward coast of Oahu, Hawaii. She attended Waipahu High School. After graduation, she attended college and studied economics and social sciences. Karen graduated with a Bachelor’s degree in 2009. After graduation, she returned to Hawaii to be with her family because her father became terminally ill with cancer. Karen helped care for her father by taking him to doctor appointments, preparing his meals, and assisted him with bathing and grooming. 

After her father passed away, she started a new career in banking and held various positions in the Trust and Philanthropy Departments. During her employment in the banking industry, she helped care for her grandmother, who had age-associated memory impairment, declining eyesight, needed ambulatory assistance, and personal care in the remaining years of her life. Karen’s grandmother lived to be 100 years old. She passed away with dignity while being cared for in the comfort of her own home. 

Having first-hand experience in caregiving and having relatives in the eldercare industry is what prompted Karen to pursue her passion for becoming a senior care franchisee specializing in Alzheimer’s, dementia, and Parkinson’s disease.

Sharon Agliam

Sharon Agliam

Home Care Administrator/Office Manager

Sharon was born in Manila, Philippines, and migrated to Hawaii in May 1996. At 18 years old, she moved to Stockton, CA, where she started gaining knowledge through education and experience as a certified nursing assistant. Sharon has also worked in human resources in management and leadership roles. She received her bachelor's degree in Healthcare Administration. Sharon brings hands-on experience in providing care to patients and residents with dementia, Alzheimer’s, Parkinson’s, hospice patient care, post-surgical care, and patients with psychiatric and behavioral conditions. She continues to work in healthcare and enjoys making a difference in people's lives.

Jackieflor Dapon, RN

Jackieflor Dapon, RN

Director of Nursing


Jackie started her nursing career as an RN case manager for hospice, managing patients from home, inpatient at LTC facilities and at assisted living facilities. She wanted to gain further clinical skills and has worked at Neonatal Intensive Care Unit, cross trained to Pediatrics and Mother/Baby Unit, and also takes role of charge nurse when needed. While working as a NICU nurse, she did not want to lose her skills in working with the geriatric population; and has worked as an RN service coordinator dealing with the elderly and behavioral health population in helping them find the right resources in the community. She also gained continued experience as a case manager working as a contract nurse with agencies to manage foster home in the community. 

Amy Parungao


Areas We Serve

  • Kailua
  • Waimanalo
  • Waikiki
  • Kahala
  • Aina Haina
  • Manoa
  • Hawaii Kai
  • McCully-Moiliili
  • MCBH Kaneohe Bay

Senior Helpers has provided a great experience for my father. My dad's caregiver shows good work ethic by always being on time and sticking to the required schedule. The office staff at Senior Helpers has gone out of their way to get to know about our family. Senior helper's has been amazing!