Serving Orlando and surrounding areas.
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Meet the Orlando Office

More than 90 percent of seniors want to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers Orlando we believe that getting the best care for your loved ones should not be complicated. Dale Gardner opened the Senior Helpers Orlando office in 2008 because of his passion for helping others and his interest in the growing need for in-home care services. Dale Gardner is committed to delivering the best possible in-home care to seniors in the metro Orlando community.

We take in-home care seriously and make it a priority to provide the highest level of client service possible. Over the past ten years we have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs.

Why Senior Helpers

Senior Helpers Owner, Dale Gardner, tells his story and philosophy of service.

Our History

Senior Helpers of Orlando provided care for its first client in 2008, following years of unsatisfactory service from three home-care companies Dale and Marian Gardner had hired to care for Marian’s mother. Experiences with those companies shaped their priorities as they set about creating a company committed to providing a level of service they’d never received. Some key commitments we make include:

We never send a stranger. In our experience, one of the most difficult aspects of being the client of a home care agency was having caregivers show up at our door without being properly introduced or prepared. Or in the case of having a substitute, not getting any advance notification of a change — then dealing with substitutes who were poorly prepared to provide appropriate care for Marian's mother's needs. With Senior Helpers, this will not happen. A proper introduction will be made. Caregivers are supervised employees, not independent contractors. We are not a referral service or “nurse registry,” where workers are assigned to cases, leaving families to sort through the fine points themselves — whether taxes get paid, whether background checks have been performed, whether they’re bonded and insured. We do all these things in advance, along with testing skills, verifying credentials, speaking with families they’ve worked with before. Nurse support is available 24/7. Few things are as traumatic as being rushed to a hospital on a stretcher, but when a caregiver cannot call a nurse for advice about how to deal with medical situations, the only option may be calling 911. Barring a life-threatening emergency, this should not be the first phone call a caregiver makes. Most private-duty home care companies offer little or no nurse support.

 

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  •  Implementation process
  • Ongoing communication and follow-up plan

Meet the Orlando Team

Aubrie Depkin, MHA

Executive Director

Aubrie started with Senior Helpers in the summer of 2012 as a certified nursing assistant before joining our team as our lead scheduler in 2013. She has moved up within the company, most recently serving as Director of Operations, before taking on responsibility for overall management and direction of the company. Aubrie earned her Bachelor’s degree in Health Sciences and soon went on to earn her Master’s degree in Health Care Administration along with two minors, which focus in marketing and gerontology. She oversees the daily operations of our office, including the wonderful internal staff and our caregivers.

Tori Clay, M.S.

Community Outreach Director

Tori has spent the last ten years in a variety of social service positions. She began her journey with Senior Helpers in 2015 as our Client Care Coordinator and has since moved across several roles within our organization and is presently serving as our Community Outreach Director.

She represents our company brand to the healthcare industry by planning and hosting community outreach projects and educational initiatives, including virtual dementia tours. Tori has a passion for serving our elderly clientele, guides our families with respect to long-term insurance and offers other applicable resources and long-term care planning as needed. She also keeps our physician providers aware of mutual patient health concerns and changes to the level of care as they arise.

Tori has a bachelor’s degree in business management from Florida State University and a master’s degree in nutrition and exercise science from the University of Central Florida. She is currently pursuing her master’s in social work through Florida State University. In her free time, she enjoys running, traveling, reading, and curling up with her cat and dog.

Ashley Hodges

Human Resources Manager

Ashley is Human Resources Manager. Her role is to recruit caregivers to the Senior Helpers team and ensure they all meet all the Senior Helpers standards, including remaining current on all their certifications and training requirements. She has a Bachelor's degree in Education from the University of South Florida. She is a native Floridian. Ashley enjoys spending time with her family and being connected with her church home in Seminole County. She has a passion for working with others and an amazing attention to detail.

Robin Rountree

Client Relations Coordinator

Robin was introduced to the company in 2012 when she needed help to take care of her own mother. Senior Helpers was a big part of Robin’s six-year journey of being a family caregiver. Robin’s background is in broadcast radio, so she teamed up with Senior Helpers to host the show “Aging Well with Robin & Mel.” The pull of helping others became stronger after interviewing local experts in the senior industry, so she decided to make a career change to join Senior Helpers as the Client Relations Coordinator. Having been a client, she knows how important it is to ensure a positive experience and provide excellent care to our wonderful clients.

Sharyn Psachie

Care Team Support Specialist

Sharyn joined Senior Helpers after the company began providing care for Sharyn’s mother. She was so impressed with the compassion and support she received, that she eventually joined our team! Sharyn currently works closely with human resources and nursing staff to hire and oversee caregivers. Sharyn interviews job applicants and helps ensure our new employee orientations run smoothly. Sharyn is originally from New York City and graces this office with her fabulous accent!

Nikki Thomas

Operations Coordinator

Nikki started working at Senior Helpers Orlando as a caregiver in 2016. Nikki transitioned into the office at the end of 2018 to assist with scheduling and reception duties.  She is currently going to school for an administration degree and will graduate in 2020

Elizabeth Velez, RN

Director of Nursing

Elizabeth, or “Liz”, started in home care at Senior Helpers as a home health aide and worked in the office as a care team nurse after she graduated from nursing school. She then decided to further her clinical experiences in other fields. She worked on a Pediatric Observation Unit and Mother Baby Unit during her time away from Senior Helpers and loved helping the future generations of our world! Currently, Liz is back at Senior Helpers part-time and working at a rehabilitation hospital, as well. Liz feels that being a nurse is more than a job or a safe career option — it is a true blessing!

Leslie Murphy, RN

Care Team Nurse

Leslie oversees the care being provided to our clients by supervising our caregivers and ensuring that care plans are appropriate for their needs. She brings to us her vast experience in the nursing industry. She earned her degree from Valencia State College. She has worked in ICU, oncology, reconstructive surgery roles, but her favorite part of it all has been serving in Mexico on medical mission trips. She volunteers with Shepherd’s Hope Clinic. Leslie lives in Oviedo with her husband and three dogs. She is native to Winter Park and thoroughly enjoyed growing up in this area.

Ana P. DeLane

Social Media Director

Ana joined Senior Helpers in 2009 and has worked in many roles, from caregiver to scheduler to regulatory compliance. In the summer of 2013, she found her calling as our media director, writing and editing our newsletter, our Website and for our Orlando Sentinel blog. She also posts interesting content on our Facebook page. Ana is a retired teacher.

Mary Jo Murch

Administrative Assistant

Mary Jo was the first employee of Senior Helpers in 2008 and helped in many ways before moving with her family to Virginia. She’s now our virtual assistant who has helped in a variety of ways, most currently with accounting-related functions.


I hired Senior Helpers to assist my uncle who has dementia. I live 3,000 miles away and it was impossible to help him from this distance. With Senior Helpers visiting each day he can remain in his own home. They have been extremely helpful and willing to go the extra steps insuring all his needs are met. Friendly and caring staff are wonderful! I highly recommend their services.

Connie M.

Areas we serve

Senior Helpers Orlando provides a full range of senior home care services for you or your loved one—from companionship and housework help, to more complex care services, including disease management, Live-In and 24-hour care services.

Senior Helpers Orlando serves the following cities, towns, and communities:  

  • Apopka
  • Belle Isle
  • Casselberry
  • Gotha
  • Kissimmee
  • Lake Mary
  • Longwood
  • Maitland
  • Ocoee
  • Orlando
  • Oviedo
  • Sanford
  • Windermere
  • Winter Garden
  • Winter Park
  • Winter Springs
  • Altamonte Springs