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Senior Helpers Center of Excellence

The Center of Excellence is a training space designed as a realistic simulation of a client’s home. Training occurring here helps caregivers identify hazardous items, learn more about the safety of a client’s home, and demonstrate the proper use of durable medical equipment (DME), so caregivers can better assist with mobility, transfers, bathing, and toileting assistance.

This unique and innovative space is designed to support interactive training and education opportunities for our caregivers, family caregivers, and industry professionals. The center is located within our Senior Helpers office, with a focus on the highest risks areas, such as the bedroom, bathroom, and kitchen.

Empowering Caregivers, Families, and the Community

The Center of Excellence is designed to strengthen care at every level. Caregivers thrive when given the right tools and training. That's why the Center of Excellence is open not only to our staff, but also to family members caring for loved ones and professionals who support the aging population.

Through hands-on learning, participants build skills in areas like safe transfers, fall prevention, and dementia care. Whether new to caregiving or looking to grow, this space provides the education and support needed to deliver confident, compassionate care.

For Caregivers

New caregivers complete a detailed orientation process at the Center of Excellence, including hands-on skills training. Current team members receive ongoing specialized training to build their knowledge and confidence as they care for clients throughout Glendale, Milwaukee, Shorewood, and Wauwatosa.

For Families

The Center of Excellence offers family caregivers the chance to experience and practice real-life care scenarios. Through workshops and support groups, families learn how to safely and confidently care for their loved ones while gaining a better understanding of various diagnoses.

For Industry Professionals

We regularly welcome referral partners and healthcare professionals for networking events, educational talks, and guided tours. Risk Assessment Activities and training demonstrations showcase our commitment to exceptional care and ongoing caregiver development.

Take a Virtual Tour

The Center of Excellence in Caregiving is a one-of-a-kind immersive experience where attendees can participate in a wide range of trainings that touch on all areas of caregiving.  The training setting is a home, just like what many of our caregivers experience in the field. 

Areas We Serve