Serving Spokane and surrounding areas.
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Meet the Spokane Office

More than 90% of seniors want to age in their own home with dignity but getting the right type of care can seem daunting.  At Senior Helpers Spokane we believe that getting the best care for your loved ones should not be complicated. Mark and Tiffany Murphy, owners of Senior Helpers Spokane, are passionate for helping others and committed to delivering the best possible in-home care to seniors in the Spokane and Inland Northwest community.

We take in-home care seriously and make it a priority to provide the highest level of client service possible.  Over the past 12 years we have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs.

Our History

Like every other owner, Mark and Tiffany are fully-committed to the original goal of providing dependable and affordable in-home care with well-trained caregivers, and Senior Helpers of Spokane became a valuable resource for seniors and families in our its community. Tiffany’s strong geriatric home health experience and extensive training in Alzheimer’s/dementia and Parkinson’s Disease, has made a difference in the lives of her aging clients, ensuring that the clients’ needs and goals are met with compassion, respect, and professionalism.  The entire staff at Senior Helpers strives to provide an exceptional client experience and develop relationships with clients and families aimed at meeting their clients changing needs, while maintaining their safety in their preferred environment.

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant.  This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  •  Implementation process
  • Ongoing communication and follow-up plan

Meet the Spokane Team

Mark and Tiffany Murphy

Owners

In 2006, Senior Helpers began serving the senior population in Spokane, Washington and Northern Idaho. Mark and Tiffany Murphy acquired the franchise on February 10, 2014.

Mark has been very active as a business and community leader for over 30 years. Tiffany has been a Registered Nurse since 1988. She has a very strong medical-surgical and cardiac background, but her love of the elderly began while caring for in-patient oncology patients. She received her oncology certified nurse credential and worked as an oncology nurse clinician at a local home health agency specializing in pain and symptom management. Her home health experience, along with her passion for the elderly, has been a natural fit in acquiring a leading in-home care agency. Tiffany, a Community Instructor for Home Care Aides and a volunteer presenter for the Alzheimer’s Association, provides specialty training to both her caregivers and her community. Her passion and training enables her to make a difference in the lives of her aging clients, ensuring that their needs and goals are met with compassion, respect, and professionalism.

Together, with the strength of the Senior Helpers business model, coupled with Mark's business leadership and Tiffany's nursing expertise, this independently owned company has grown to become a trusted, professional in-home care agency with qualified, compassionate caregivers.

Kelly Duncan

Office Manager

Kelly has over 25 years of experience in office management and HR in the medical field. She oversees the smooth operation of the office and is responsible for all accounting functions. Kelly is married, has two children, and a special dog, Simon. She and her husband enjoy traveling and time spent with family and friends.

Cindy Julagay

Client Service Manager

Cindy is managing all client services--ensuring that clients are provided with quality care and are fully satisfied with our services. She has over 30 years of healthcare experience working as a NAC (Nurse Aide, Certified) in a variety of roles. She has worked with dementia clients and developmentally delayed adults. She lovingly cared for her disabled brother for the last 7 years and diabetic grandmother for several years.

Marcia Martinson

Community Relations Coordinator

Marcia has several years of sales and marketing in the home health field and has experience as a senior care advisor.  She is responsible for generating new client leads and develops & maintains relationships with the professional community.

 

 
 

Leslie Spencer, RN

Care Coordinator

Leslie assists with client inquiries, assessments and reassessments, care planning, and care coordination with the goal of meeting the client’s needs and improving the client’s quality of life. She has over 35 years of nursing experience, working in a variety of settings—hospital, home health, and nursing home.  For the last 25 years, she has worked in public health, focusing on communicable disease prevention, health education, care planning and coordination of individuals and families.

 
 

Areas we serve

Senior Helpers Spokane provides a full range of senior home care services for you or your loved one—from companionship and housework help, to more complex care services, including disease management, Live-In and 24-hour care services.

Senior Helpers Spokane serves the cities and towns of:

  • Airway Heights
  • Chatteroy
  • Cheney
  • Colbert
  • Deer Park
  • Liberty Lake
  • Mead
  • Medical Lake
  • Millwood
  • Newman Lake
  • Nine Mile Falls
  • Otis Orchards
  • Spangle
  • Spokane Valley
  • Spokane
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“Senior Helpers was a great start to my career as an HCA. When I started with Senior Helpers in 2014, I received a warm welcome to the company. Senior Helpers made becoming an HCA exciting. The staff was always kind and caring. I enjoyed being paired with clients who I could really help and make a difference in their lives. Whether it was for just an hour of companion care or 6 hours a day 5 days a week. The care standards we have as a company are by far the best I have experienced. Senior Helpers also gives you the opportunity to grow. The promotion I received to become part of the office staff has been a great blessing. I am excited to utilize my skills in new ways and to develop new skills that will assist me in helping other caregivers be successful in the homes of our clients. I am also excited to help caregivers in communicating their needs as they become part of the Senior Helpers team.”

Lauren V., Caregiver Onboarding Specialist, Spokane