Our History
Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies. They realized most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers.
The first office opened in Baltimore, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand. Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States.
Senior Helpers of Greater Dallas was proud to join the system in 2007. Like every other owner, we too are fully-committed to the original goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.
Shah Nawaz, the present CEO of Senior Helpers Greater Dallas is a physician by profession with specialization in diagnostic & cardiac radiology. He has worked in many major hospitals & tertiary care medical institutions. He has vast experience in patient management & senior care. He had been taking care of his parents in their senior years while living under the same roof with them. His passion, as care provider has never let him leave this amazing & fulfilling work. Senior Helpers allows our clients to live at home, safely & thrive. Senior Helpers is fully committed to providing dependable & affordable in-home care by our trained, supervised & fully insured caregivers and is the best available resource for seniors & families in the Dallas community. Some key commitments we make include:
We never send a stranger. In our experience, one of the most difficult aspects of being a client of a home care agency is having a caregiver show up at the door without being properly introduced or prepared. In the case of having a substitute, not getting any advance notification of a change – then dealing with the substitutes who are poorly prepared to provide appropriate care for the client’s needs. With Senior Helpers, this will not happen. A proper introduction will be made.
Caregivers are supervised employees, not independent contractors. Complete background checks are performed, all caregivers are insured, and bonded and the proper employee taxes are paid. We conduct supervisory visits, some unannounced, so that we can ensure we are following the plan of care and the caregiver is a good fit.
Our team has grown to 7 in-office team members and 100 plus caregivers. We are proud to have served hundreds of seniors in the Greater Dallas community over the years, and we are committed to providing uncompromising levels of care to all families in need.
