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Meet the Greater Dallas Office

More than 90% of seniors want to age in their own home with dignity, but getting the right type of care can seem daunting.  At Senior Helpers Greater Dallas we believe that getting the best care for your loved ones should not be complicated. Bent Schoellhorn opened the Senior Helpers Greater Dallas office in 2007 because of his passion for helping others and his interest in the growing need for in-home care services. Bent is committed to delivering the best possible in-home care to seniors in the Greater Dallas community.

We take in-home care seriously and make it a priority to provide the highest level of client service possible.  Over the past 11 years we have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs.

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies.  They realized most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers.

The first office opened in Baltimore, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand.  Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States.

Senior Helpers of Greater Dallas was proud to join the system in 2007.  Like every other owner, we too are fully-committed to the original goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.  

Bent Schoellhorn was drawn to Senior Helpers shortly after his own father suffered a stroke and passed away.  At the time, he "happened" to be reading a book called The Purpose Driven Life.  Realizing he had a greater purpose in life, he sold his existing business to begin the venture of caring for seniors. Senior Helpers allows our clients to live at home safely and thrive with our care assistance. It has been his privilege to have helped hundreds of families and seniors maintain their independence for over a decade now.

Our team has grown to 9 team members, and 150 caregivers. We have been lucky to serve hundreds of seniors in our community over the years, and we are committed to continuing to provide uncompromising levels of care to all our families!

 

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant.  This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  •  Implementation process
  • Ongoing communication and follow-up plan

Meet the Greater Dallas Team

Bent Schoellhorn

Owner

Bent is the owner of Senior Helpers Greater Dallas. He is no stranger to owning top performing businesses in the Dallas area and his success with Senior Helpers has not been coincidental. Prior to entering the senior living industry, Bent was a franchise owner of two Sizzler Family Steak House locations as well as a 21-year franchise with Val-Pak in Eastern Dallas and Oklahoma City.

Growing from those experiences in business and searching for a greater purpose, Bent and his wife of 46 years, Vikki, became owners of Senior Helpers of Greater Dallas and began operations in 2007. In their 13 years in business, they consider it a true honor to have helped more than 800 families. Helping seniors is not only their passion, it’s their purpose!

Robin Trenary

Director of Operations, Billing and Payroll Manager

Robin adds her 25 years of management experience to our team by overseeing the daily operations of Senior Helpers Greater Dallas. Before moving to Dallas in 2016, much of her career was spent in key management roles in quality assurance in the Underwriting and Agency Administration Departments of American and National Income Life Insurance Companies in Waco, Texas. She is an MCC Alumna with an Associate’s degree in Business Administration and has earned her ACS and UND designations with Life Office Management Association.

Robin came on board as our Billing and Payroll Manager and promoted to her current position in 2018. She is passionate about living a life of servitude and found her niche helping seniors when she joined our team. She has served as a Loaned Executive for United Way, Partners in Education Coordinator, American Cancer Society’s Relay for Life Committee Member and Team Captain for 8 years and our Alzheimer’s Association’s Walk to End Alzheimer’s Team Captain for the past two years.

Carolyn Webster

Director of Human Resources, Caregiver Manager

With 15 years in the home care industry, as both a direct caregiver and a staffing coordinator, no one is better suited to manage our increasingly complex human resource dynamic than Carolyn. She is a Detroit native who came to Texas to escape the cold winters. She has an uncanny ability to discipline with love and that has affectionately earned her the office nickname of “Velvet Hammer”.

Carolyn lost her own mother to Alzheimer’s in 2017 and is an incredible advocate for our clients and caregivers alike, having spent much of her time devoted to her care. She will celebrate 5 years with Senior Helpers Greater Dallas this August and in her current role as Director of Human Resources, she helps drive HR policy, as well as direct recruitment, retention and training of a fluid field of exceptional caregivers and the critical staff members who support their work. 

Pamela A. Lathers, CDP

Agency Administrator, Director of Client Services, Certified Dementia Practitioner

As Agency Administrator and Client Services Director since early 2018, Pamela brings to Senior Helpers over 25 years of experience working in key management and leadership roles within healthcare and senior living. A significant portion of Pamela’s time is spent building partnerships with individuals and healthcare executives to continue and maintain quality of life, safety and dignity for those who want to age in their homes gracefully.

With over a decade of work in the senior related industry, Pamela will tell you that the key is passion; a passion to make a difference, a passion to celebrate aging, and a passion to listen and really connect with the heart of those she serves. She is a proud Texas Tech Red Raider and celebrates Bachelor’s and Master’s Degrees, as well as, being a Certified Dementia Practitioner.

Scott Wagley

Scheduling Coordinator

Arguably the toughest job in the company, Scott handles the ins and outs of scheduling with great pride. He has a Bachelor of Business Administration degree, with minors in psychology and philosophy. He has owned several businesses in his first “two careers”.  Now in his “third career” with us here at Senior Helpers since late 2016, he strives to do a chaotic job in an often-chaotic industry with minimum drama and maximum humor! We get his jokes – sometimes.

Sharron Randolph

HR Coordinator

Sharron has 10+ years of experience in Human Resources. She graduated with a Business Administration degree from Mississippi University for Women. She strives to be appreciative of everything, while treating others the way she wishes to be treated. Sharron joined us a little over a year ago and has added remarkable value to our Greater Dallas Team.

Debbie Walden, CDP

Community Relations Coordinator, Certified Dementia Practitioner

With 15+ years of working with Seniors with a special focus on those with dementia, Debbie relates well to families in need of extra help with their loved ones. Her heart is dedicated to these sweet people who desire to stay in their own home, and she works hard to help them do just that. Debbie loves life, the beach, her children and soon to be grandchildren!

Vinnqua Mack

Administrative Assistant

Initially starting with the company part-time at the age of 16, a junior in high school, as an office assistant, Vinnqua returned after graduating in 2016 and quickly picked up added responsibilities as our Administrative Assistant. He is truly everyone’s go-to young man in the office. He does a fantastic job of answering our phones, keeping our office supplies stocked, assisting with caregiver & client needs, onboarding, filing, mailouts and the list goes on.

Vinnqua plans to start back to school in the fall to pursue a degree in Business Administration. We fully support that decision and expect great things from him!    

Areas we serve

Senior Helpers Greater Dallas provides a full range of senior home care services for you or your loved one—from companionship and housework help, to more complex care services, including disease management, Live-In and 24-hour care services.

Senior Helpers Greater Dallas serves the cities and towns of:

  • Addison.
  • Allen
  • Carrollton
  • Coppell
  • Dallas
  • Dallas/Collin County
  • Farmers Branch
  • Frisco
  • Highland Park
  • Lakewood Area
  • Lewisville
  • McKinney
  • Plano
  • Richardson
  • Tarrant/Denton County
  • The Colony
  • University Park