It is totally a miracle that you have won over the trust, not only of dad but also of mom, in less than 3 weeks’ time!” When I saw Mom last night, she said, "Courtney is truly amazing!"
Then, Mom began to tell me about your offer to wash Dad's hair & how well it went. I thought I was dreaming to hear her being so accepting of someone's help with what she had always considered to be her job! In fact, she told me she didn't even watch how you did this process today, as she was so busy with her nature artwork hobby today!
Actually, in my opinion, Mom is MORE energetic & more creative than usual today... she thought of a brand new technique that she was experimenting with today, & she was so excited to show me the results this evening!
I give YOU credit for Mom's more relaxed & even more creative day today... because you helped relieve her of some of her stressful responsibilities.
Also, Dad was exceptionally relaxed & personable when I visited after your time with them today! I also feel certain that you help Dad in many ways, because you have genuine interest in him and you have such exceptional expertise in working with seniors with dementia. I think he is and has always had a heightened awareness and appreciation for a person with sincerity and fine-tuned skills, and he continues to be very sensitive to these characteristics in a person, even though he has dementia now. So, this puts you ahead in relating to him well and I'm very thankful!
It's absolutely fantastic to me to think that you were able to simply ask both Dad & Mom if you could try out a new technique you'd learned about washing hair, & they both were so agreeable! It's also wonderful that you & Jamie have discovered such a great way to do this task with dementia patients & that it is such a more appropriate experience for them.
You can't imagine how special the timing is for this break-through that you had today, because today I have an important meeting with the facility administration people, who called me in to talk to them. They won't say why, but my guess is that they have more complaints that residents & nurses have made about their misunderstanding of Dad. So, I expect to have to defend Mom & Dad again, as I have to do from time to time.
But this time, I have your fantastic evidence that Dad not only becomes engaged with activities that you customize for him but also that he is cooperative with you & accepts your help! He was actually willing to accept the help of a caregiver other than mom! This is a major breakthrough and we are so grateful to you!
Furthermore, Mom seems to be very impressed with you & totally trusting! She told me she never even watched how you shampooed Dad's hair, because she was so busy with her artwork! I never expected anyone could gain their trust so fast! But that just proves you are exceptional in every way and they both sense that! We are so lucky to have you on the Dad & Mom Support Team!
Today, you achieved one of our goals - for YOU to take over Dad's weekly hair-wash need! Now, Mom doesn't have to try to wash Dad's hair, and Dad & Mom don't have to go through the frustrating process of trying to coordinate a Dad shampoo time in Manor Salon...They don't even have to leave the room - in fact; it sounds like Dad didn't even have to leave his bedside with your fantastic "dementia-friendly" hair-wash method!
How wonderful it will be if eventually you'll be able to gain their trust to help with dressing & bathing, too. I can't imagine that it could ever happen, but I'm surely hoping that eventually Mom will be willing to hand over that responsibility to you and I can get out of that role myself, too!
Jamie is definitely right when she said there's no need to rush mom...we just need to give her time with you (the caregiver)!
You are very magical!
Thank you! Thank you! Thank you!
- Linda and family - Nashville
I will gladly endorse Senior Helpers any way I can. You have been instrumental in saving my sisters-in-law’s life and making the lives of her and her Mother much more manageable, safe and happy.
- Kathy J. - Belle Meade
Your people are professional; they are so good natured and very kind. They are human beings that are trained and since I’m paying, that is important to me.
- Jeannie B - Nashville
Everyone in the office has been so helpful! Thanks!
- Lila P. - Thompson’s Station