Meet The Team | Senior Helpers of Middle Tennessee
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Serving Franklin and surrounding areas.
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Serving Franklin and surrounding areas.
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Meet the Middle Tennessee Office

More than 90% of seniors want to age in their own home with dignity but getting the right type of care can seem daunting.  At Senior Helpers Middle Tennessee we believe  getting the best care for your loved ones should not be complicated.  We are committed to delivering the best possible in-home care to seniors in the Middle Tennessee community.

We take in-home care very seriously and make it a priority to provide the highest level of client service possible.  Over the past years we have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs.

Our History

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies.  They realized that most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers.

The first office opened in Baltimore, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand.  Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States.

Senior Helpers of Middle Tennessee was proud to join the system.  Like every other owner, we too are fully-committed to the original goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.  

We have been lucky to serve hundreds of seniors in our community over the years, and we are committed to continuing to provide uncompromising levels of care to all our families.

We currently serve the Middle Tennessee community from our multiple locations:

Our process

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant.  This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  •  Implementation process
  • Ongoing communication and follow-up plan

Is Home Care the Answer?

Due to our responsiveness, dependability and personalized care, Senior Helpers has become one of the most trusted providers of senior assistance services in Middle Tennessee.

Meet the Middle Tennessee Team

Brook James

Brook James

Director of Operations

Brook, aka “James”, joined our team in January 2020 as the Murfreesboro Branch Administrator.  She is native to Tennessee, residing in Rutherford County since 2006.  James has a varied background of 20 years in healthcare administration, home health, medical staffing, project management and marketing.  For the past 9 years, James traveled nationwide to meet with clients while working with a corporation that specialized in preventative healthcare.  As a motivational leader, James works with her staff to encourage and inspire them to be their best selves and provide outstanding care for our clients.  She uses her leadership skills to build successful teams using a similar philosophy as explained by Saint Francis of Assisi, “start by doing what is necessary, then do what’s possible, and suddenly we are doing the impossible.”  James plans to use her skills in mentorship to teach her team to believe in and let their love for what they do spread warmth and care to Senior Helpers clients and families.  In her leisure, James supports kids within DCS, remodeling houses, and in the gym kickboxing.  James believes that quality is the heart of our business and is dedicated to doing whatever it takes to ensure Senior Helpers caregivers deliver the absolute best in quality care.  James will be one of the many friendly voices ready to greet you when you call the Senior Helpers Franklin office!

Amy Walter

Amy Walter

Care Manager

Amy Walter is a licensed master social worker with over 16 years of experience. She has worked internationally as a medical social worker in Dublin, Ireland, as well as a local rehabilitation center here in Nashville Tennessee. For the past 9+ years, Amy has used her experiences at Senior Helpers, to help the elderly transition home with the care they need to stay safe. Amy is a Certified Dementia Care Specialist and a Certified Life Planning Facilitator. Amy has a passion for helping families navigate the world of Senior Care and training on areas such as Dementia, Parkinson’s and other Chronic Care Solutions. When not helping the aging community, Amy is spending time with her husband and two sons.

Chelsea Fancher

Chelsea Fancher

Care Manager

Chelsea graduated from MTSU with a degree in Social Work.  Her passion for seniors began over ten years ago when her grandmother was diagnosed with Dementia and Alzheimer’s.  After her families’ fight with this disease Chelsea served in numerous roles, including chair person, for the Rutherford County Alzheimer’s Association Walk to End Alzheimer’s.  She also serves as a facilitator for an Alzheimer’s support group that meets once a month. At Senior Helpers, Chelsea can help people as a client advocate and educate the community and families about Dementia, Parkinson’s disease, and other chronic conditions. Chelsea looks forward to working with you! 

Caring for a Loved One with Dementia or Alzheimer's

Caring for a loved one with dementia or Alzheimer's is difficult. At Senior Helpers we have trained specialists in the area of dementia care. If you need immediate care we are on our way.


I received an emotional call from (a family member) this morning just absolutely thankful and praising the services she got from you guys over the last couple of days. She said that our team helped her more than she could have ever imagined or expected and she is beyond thankful. She is so grateful to whoever answered the phone the other day at 5am and had a caregiver there to help within hours and she couldn’t believe how much you guys cared about getting someone there. She said she couldn’t have dealt with the passing of (client) without your help and the amazing caregivers that were sent. You really really, REALLY helped someone who needed it and that’s what this is all about.

Dr. Laura Endorses Senior Helpers

Senior Helpers Provides Many services in the Nashville, Tennessee area. We provide a full array of Home Care services for seniors and the elderly living in this beautiful area. Our Home Care Services are provided by bonded and insured employees and all employees pass a National Background check.

Areas We Serve

Senior Helpers Franklin provides a full range of senior home care services for you or your loved one—from companionship and housework help, to more complex care services, including disease management, Live-In and 24-hour care services.

Senior Helpers Middle Tennessee serves the cities and towns of:

  • Arrington
  • Belfast
  • Brentwood
  • Cornersville
  • Fairview
  • Franklin
  • Lewisburg
  • Lyles
  • Nolensville
  • Spring Hill
  • Thompsons Station
  • Nashville
  • Columbia
  • Culleoka
  • Duck River
  • Hampshire
  • Hohenwald
  • Lynnville
  • Mount Pleasant
  • Primm Springs
  • Santa Fe
  • Summertown
  • Williamsport
  • Alexandria
  • Auburntown
  • Bethpage
  • Carthage
  • Castalian Springs
  • Cottontown
  • Cross Plains
  • Dixon Springs
  • Gallatin
  • Goodlettsville
  • Greenbrier
  • Hartsville
  • Hendersonville
  • Joelton
  • Lafayette
  • Madison
  • Old Hickory
  • Orlinda
  • Pleasant Shade
  • Portland
  • Red Boiling Springs
  • Riddleton
  • Watertown
  • Westmoreland
  • White House
  • Whites Creek
  • Brush Creek
  • Chestnut Mound
  • Elmwood
  • Gordonsville
  • Hickman
  • Lancaster Moss
  • Whitleyville
  • Beechgrove
  • Bell Buckle
  • Bradyville
  • Chapel Hill
  • Christiana
  • College Grove
  • Dowelltown
  • Eagleville
  • Lascassas
  • La Vergne
  • Lebanon
  • Lebanon
  • Liberty
  • McMinnville
  • Milton
  • Murfreesboro
  • Petersburg
  • Readyville
  • Rockvale
  • Shelbyville
  • Smithville
  • Smyrna
  • Unionville
  • Wartrace
  • Woodbury
  • Manchester
  • Morrison
  • Normandy
  • Tullahoma
  • Rock Island
  • Hermitage