The Senior Helpers Guarantee is what sets us apart from other Home Care Agencies
Our process and what we cover at the complimentary assessment includes discussing your loved one’s needs, our services, and determining what is best for your entire family – TOGETHER.
The first step in the process is a complimentary, initial in-home care assessment. The assessment helps you identify the true needs of your loved one and understand your options. We will discuss your family’s goals, your loved one’s specific daily plan and schedule, pricing and payment methods, implementation process, on-going communication, and follow-up plan.
Our commitment of never having a stranger at your door ensures a proper introduction and review of the care plan will always be made by one of our office staff:
In our experience, one of the most difficult aspects of being the client of a home care agency is having caregivers show up at your home without being properly introduced or prepared, or in the case of having a substitute, not getting advance notification of a change – then dealing with a poorly prepared fill-in that can’t provide appropriate care.
Our caregivers are supervised employees, not independent contractors which means Senior Helpers is professional, safe, and reliable home care services for your loved ones.
Senior Helpers pays our caregivers taxes, provides unemployment insurance and workers compensation; performs full background and reference checks and ensures the caregivers are bonded and insured. Senior Helpers also test caregiving skills, verify credentials, and reviews driver license history for safety.
Senior Helpers also provides the BEST Benefits program in the industry to our caregivers!
Senior Helpers of Maryville also offers all our caregivers the opportunity to attend Gateway Achievement, our Certified Nursing Assistant School. Through this program we are preparing students to take the Certified Nursing Assistant Exam with the state of Tennessee. Our programs include residential one on one training and a blended program which allows you to do your classroom learning remotely.
Our Nurse on staff provides oversight and skilled knowledge that ensures quality care by a fully trained caregiver.
Senior Helpers of Maryville employs Registered Nurse oversight training to ensure that all caregivers that join our team are fully equipped to provide the best quality care available.
Affordable options with local partnerships offer your family financial support to get care when care is needed.
As you start to explore the full continuum of care options for your loved one, it becomes obvious that elder care can be costly. We have the experience, certification, knowledge, and local partners to assist you in Veterans Administration benefits as well as assistance in navigating your Long-Term Care policies.
