The Senior Helpers Guarantee is what sets us apart from other Home Care Agencies
- Our process and what we will cover at the complimentary assessment:
The first step in the process is a complimentary, initial in-home care assessment. The assessment helps you identify the true needs of your loved one and understand your options. We will discuss your family’s goals, your loved one’s specific daily plan and schedule, pricing and payment methods, implementation process, on-going communication and follow-up plan.
WE DISCUSS YOUR LOVED ONE’S NEEDS, REVIEW OUR SENIOR CARE SERVICES AND DETERMINE WHAT IS BEST FOR YOUR ENTIRE FAMILY – TOGETHER.
- Never a stranger at your door:
In our experience, one of the most difficult aspects of being the client of a home care agency is having caregivers show up at your home without being properly introduced or prepared, or in the case of having a substitute, not getting advance notification of a change – then dealing with a poorly prepared fill-in that can’t provide appropriate care.
WITH SENIOR HELPERS, A PROPER INTRODUCTION AND REVIEW OF THE CARE PLAN WILL ALWAYS BE MADE BY ONE OF OUR OFFICE STAFF
- Caregivers are supervised employees, not independent contractors
We are not a referral service where workers are assigned to cases, leaving families to sort through the fine points themselves such as, who is to pay taxes, unemployment insurance and workers compensation; perform background and reference checks, and insures the caregivers are bonded and insured. Senior Helpers also tests caregiving skills, verifies credentials and reviews driver license history for safety.
This means that Senior Helpers pays caregiver taxes, provides unemployment insurance and workers compensation; performs full background and reference checks and insures the caregivers are bonded and insured. Senior Helpers also tests caregiving skills, verifies credentials and reviews driver license history for safety.
USING SENIOR HELPERS MEANS PROFESSIONAL, SAFE AND RELIABLE HOME CARE SERVICES FOR YOUR LOVED ONE
- Nurse on staff
Senior Helpers of Greater Knoxville employs Registered Nurse oversight training to ensure that all caregivers that join our team are fully equipped to provide the best quality care available.
SENIOR HELPERS NURSE PROVIDE OVERSIGHT AND SKILLED KNOWLEDGE THAT ENSURES THAT THE CARE WE HAVE COMMITTED TO IS BEING PROVIDED BY A FULLY TRAINED CAREGIVER
- Affordable options
As you start to explore the full continuum of care options for your loved one, it becomes obvious that elder care can be costly. We have the experience, certification, knowledge, and local partners to assist you in:
Veterans Administration benefits
EEOICPA (White Card Holders)
Reverse Mortgages and Life Insurance conversions
Navigating your Long Term Care policies
SENIOR HELPERS HAS LOCAL PARTNERSHIPS TO HELP WITH FINANCIAL SUPPORT