Meet The Team | Senior Helpers of Lehigh Valley
Skip main navigation
Serving Lehigh Valley and surrounding areas.
Type Size
Serving Lehigh Valley and surrounding areas.
Past main navigation Contact Us

Meet the Lehigh Valley Office

More than 90% of seniors want to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers of the Lehigh Valley we believe that getting the best care for your loved ones should not be complicated. The Senior Helpers Lehigh Valley office was opened because of our passion for helping others and our interest in the growing need for in-home care services. Our team is committed to delivering the best possible in-home care to seniors in the Lehigh Valley community.

We take in-home care seriously and make it a priority to provide the highest level of client service possible. Over the past years we have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs.

Our History

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies. They realized that most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable, and affordable in-home care. This was the mission-driven spark that started Senior Helpers.

The first office opened in Baltimore and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand. Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States.

Like every other owner, we too are fully committed to the original goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.

We have been lucky to serve hundreds of seniors in our community over the years, and we are committed to continuing to provide uncompromising levels of care to all our families.

Our process

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, review our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  •  Implementation process
  • Ongoing communication and follow-up plan

Meet the Lehigh Valley Team

Carly Keck, CSA

Carly Keck, CSA

Owner

Carly has over 15 years’ experience working with seniors in a variety of settings. From volunteering, to studying aging, to working in a corporate setting, to home care. Prior to owning a Senior Helpers franchise, Carly’s experience in the home care industry includes becoming a Certified Senior Advisor, working in Human Resources, Marketing, and being the General Manager of two agency locations.

Carly has always felt a connection to seniors and is passionate about providing quality care to our clients and their families. She is proud to be part of a company who treats seniors with dignity and respect and fulfills their wishes to remain in their homes as they age. “What we do helps those in need while relieving the stress on families.” Carly feels honored to bring clients and caregivers together. Finding the right match enriches the lives of everyone involved: the client, the caregiver, and the client’s family.

Lisa Andrews

Lisa Andrews

Marketing and Client Manager

Lisa has worked in senior care for over 15 years. She is a native of the Lehigh County area. Her love of family and friends has enriched her and inspired her to care for others. “The best gift you can give to someone is your time.” She enjoys meeting others and loves people! She feels very blessed to be a part of the team at SENIOR HELPERS in helping and caring for our clients. Each day she looks forward to helping someone. She is married and has two sons and her dog, Rosie.

Joanna McDevitt

Joanna McDevitt

Care Team Manager

Joanna began caring for seniors when her grandfather progressed into the later stages of Alzheimer’s Disease. After he passed away in 2006, she started her first job as a Caregiver and worked with a diverse set of clients experiencing many different conditions and diagnoses. By 2020, she was still caring for seniors, but this time, in home care administration. In her free time, she enjoys all sorts of needlecrafts, reading up on history, and bird watching.

Lori Hertzog

Lori Hertzog

OnCall Coordinator

Lori has been a hairdresser and worked for a local nursing home for four years as an aid caring for bed fast women. The rest of her work life she worked for Lehigh University and Ben Franklin Technology Partners of Northeastern Pennsylvania as an administrative assistant. Since then, she’s been caregiving and answering on-call phones.

Nanci Genovese

Nanci Genovese

OnCall Coordinator

By day Nanci is a paralegal for a divorce attorney for the past 28 years, and on weekends she answers phones for Senior Helpers. She is passionate about caregiving as she lost her mom to Multiple Sclerosis at a young age. She loves caring for others.  She has one son and has lived in the Lehigh Valley her whole life!  


My mother's caregivers and managers at Senior Helpers are incredibly responsive and flexible and helpful. They took care of getting my mother into and out of the hospital when I was out of town. They assured me that my mother would be cared for during recent snow storms if her power went out, and stayed with her over night during one threatening storm. My mom's caregivers and managers have given me their cell phone numbers! They do whatever it takes. Everyone has been wonderful!

Areas We Serve

Senior Helpers of the Lehigh Valley provides a full range of senior home care services for you or your loved one—from companionship and housework help, to more complex care services, including disease management, Live-In and 24-hour care services.

Senior Helpers of the Lehigh Valley serves the cities and towns of:

  • Alburtis
  • Allentown
  • Bangor
  • Bath
  • Bethlehem
  • Breinigsville
  • Catasauqua
  • Center Valley
  • Coopersburg
  • Coplay
  • Easton
  • Emmaus
  • Fogelsville
  • Hamburg
  • Hellertown
  • Kempton
  • Kutztown
  • Macungie
  • Mertztown
  • Mount Bethel
  • Nazareth
  • New Tripoli
  • Northampton
  • Orefield
  • Pen Argyl
  • Schnecksville
  • Slatington
  • Walnutport
  • Whitehall
  • Wind Gap