Serving Erie and surrounding areas.
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Meet the Erie Office

More than 90% of seniors want to age independently in their own home. But if they need assistance in being able to do that, finding the right home care agency can be a daunting task. At Senior Helpers Erie, we believe getting the best care for your loved ones should not be complicated. The local office of Senior Helpers first opened in 2008, over the the past decade our local reputation for quality care and reliability has spread throughout Erie and nearby counties. We take the responsibility of providing in-home care seriously and make it a priority to provide the highest level of client service possible.

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by existing companies. They realized that most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained caregivers or dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers.

The first office opened in Baltimore, and Senior Helpers quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand. Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States.

Senior Helpers of Erie was proud to join the system in 2008. Like all locations, we too are fully-committed to the original goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community. 

Our local Senior Helpers has grown to 19 team members, and over 250 caregivers. We have served hundreds of seniors in our community over the years, and we are committed to continuously provide uncompromising levels of care for all our families.

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant.  This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  •  Implementation process
  • Ongoing communication and follow-up plan

Meet the Staff

Susie D’Aurora

Receptionist

Darlene Flynn

Scheduling Coordinator

Kate Fugate

Director of Operations

Rob Fugate

VA Billing/IT/Building Mgr.

Tim Fugate

Billing/Payroll

Jane Hilbert

RN

Patty Hoffman

Outreach Coordinator

Linda Krauza

RN

Joanna Kupniewski

Human Resources

Lynn Laughlin

Client Services Manager

Robin Marchitelli

Human Resources

Rene Nowak

Quality Assurance Coordinator

Paul Pilatowski

Recruitment Director

Megan Schuschu

Administrative Assistant

Tony Viglione

Marketing Director

Ruth DeFranco

RN

Kristie Morse

Administrative Assistant (Warren PA)

Areas we serve

Senior Helpers Erie provides a full array of home care services for you or your loved one. Our services include, but are not limited to - companionship and home support, personal and respite care,  specialized care such as Alzheimer’s, dementia and Parkinson’s, assistance with end of life care, transition care and more.

Senior Helpers Erie serves most of Northwestern PA including:

  • East Springfield
  • Fairfield
  • Erie

I have never worked in an environment where the whole team is so emotionally vested in what they do. The care and compassion that goes into serving our clients goes way above and beyond the call of duty. I see it in the way people work after hours, take calls at home, offer to fill in for services when needed, volunteer their time and resources to local causes and the list goes on. I think our clients and caregivers sense how genuine and caring the employees are and they feel comforted knowing that the staff is always willing to extend a loving hand and treat you as an extension of their own family!”

Tony, | Erie PA | Employed since 2016