Meet The Team | Senior Helpers of Smithtown

Meet the Smithtown Office

More than 90% of seniors want to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers of Smithtown we believe that getting the best care for your loved ones should not be complicated. Glen and Gayle opened the Senior Helpers of Smithtown office in 2008 because of their passion for helping others and their interest in the growing need for in-home care services. Glen and Gayle are committed to delivering the best possible in-home care to seniors in the Long Island community.

We take in-home care seriously and make it a priority to provide the highest level of client service possible. Over the past 14 years we have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs.

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies. They realized most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers.

The first office opened in Baltimore and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand. Over the past 14 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States.

Senior Helpers of Smithtown was proud to join the system in 2008. Like every other owner, we too are fully committed to the original goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.

We have been lucky to serve hundreds of seniors in our community over the years, and we are committed to continuing to provide uncompromising levels of care to all our families.

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one and your options. Together we can discuss their needs, review our senior care services and determine what’s best for your entire family.

We will cover:

Your family's specific goals

Your loved one's daily plan design and schedule

Pricing and payment methods

Implementation process

Ongoing communication and follow-up plan

Meet the Smithtown Team

Gayle and Glen Lindroth

Owners

Gayle and Glen Lindroth serve as the dedicated owners and operators of Senior Helpers of Smithtown, which they opened in 2008. Since day one, they have been driven by a shared passion for supporting older adults and their families with compassionate, reliable, and dignified care. Their philosophy is rooted in the belief that aging should be supported—not endured—and that every individual deserves to feel safe, valued, and genuinely cared for.

Under their leadership, Senior Helpers caregivers provide meaningful companionship, daily living assistance, medication reminders, transportation, and support across homes, hospitals, rehab centers, and assisted living communities. Gayle and Glen emphasize comprehensive training, professionalism, and integrity, ensuring every caregiver is prepared to deliver the same level of care they would want for their own loved ones.

What truly defines their work is the personal connection they build with every client and caregiver. Their hands-on involvement, responsiveness, and unwavering commitment to doing what is right have shaped Senior Helpers of Smithtown into a trusted, values-driven agency known for exceptional service and heartfelt compassion. Gayle and Glen remain deeply committed to improving lives, strengthening families, and leading a team that makes a meaningful difference every day.

Michael Erra

Director of Operations

As Director of Operations, Michael oversees client services, scheduling, caregiver management, and day-to-day agency structure with a focus on clarity, reliability, and compassion. He is a graduate of Binghamton Universityand brings a strong foundation in multi-unit leadership, operational efficiency, and team development from his prior career in large-scale retail management. Michael applies these skills to ensure caregivers feel supported, clients receive dependable, high-quality care, and the agency operates with precision and genuine heart.

Michael’s dedication to senior care is deeply personal, shaped by his experience supporting his grandmother. This connection drives his mission to ensure every senior is treated with dignity, safety, and respect—and with the same level of care he would want for his own family. Outside of work, Michael enjoys spending time with his wife and son, appreciating the family moments that inspire his commitment to helping older adults remain safe, supported, and truly valued in their homes.

Margaret Hamel

Executive Controller

A vital part of Senior Helpers of Smithtown since opening day, Margaret oversees financial operations and complex scheduling systems with precision and care. Her strong organizational abilities and deep understanding of family needs ensure every client receives consistent, reliable support.

Outside the office, Margaret enjoys spending quality time with her family, which remains her greatest joy.

Sasha Quintanilla

Training & Development Manager

With a focus on education and excellence, Sasha leads all caregiver training, skill development, and community engagement events. She plays a key role in preparing caregivers to confidently deliver the highest level of care while ensuring families feel supported and informed.

Her passion lies in equipping caregivers with the tools they need to make meaningful, lasting impacts on the seniors they serve. Outside of work, Sasha enjoys creating memories with her family.

Rosanne Fabricatore

Client Service Manager

Recognized for her responsiveness and genuine concern for others, Rosanne guides families through every step of their care experience. She regularly checks in with clients to ensure comfort, happiness, and continuity, acting as a steady advocate for seniors and their loved ones.

Rosanne approaches each situation with professionalism and compassion, helping older adults remain safe, supported, and independent.

Lauren Cona

Client Care Coordinator

With more than 18 years of combined healthcare and service experience, Lauren brings both professionalism and warmth to every family she supports. Her background includes eight years as a dermatology medical assistant and a decade running her own private chef business focused on specialty meal preparation. Lauren’s strong communication skills and natural ability to connect with seniors make her an invaluable member of our care team. She is also a proud mother of four and grandmother to a two-year-old grandson.

Jenna Graziano

Community Relations Coordinator

As the welcoming face of outreach and community engagement, Jenna builds meaningful connections with local organizations, professionals, and families. She leads events, shares resources, and helps ensure the community understands the full scope of support our agency provides.

Her dedication to education and awareness helps seniors across Long Island access compassionate, reliable care.

Kelsey Erra

Human Resources Manager

Kelsey leads recruitment, onboarding, and caregiver support with a thoughtful and structured approach. She ensures every care professional meets high standards of training and compassion while fostering a positive, empowered team culture.

She is deeply committed to creating a workplace where caregivers feel valued, prepared, and supported in delivering exceptional care.

Nicol Vargas

Area Lead Caregiver

Known for her clinical expertise and compassion, Nicol brings over eight years of experience supporting cardiac patients in medical settings. In her leadership role as Area Lead Caregiver, she provides guidance to caregivers in the field, ensuring consistency, quality, and calm support for every client. Outside of work, Nicol enjoys being outdoors and creating meaningful memories with her two children.

Meet the Smithtown Office

Our History

Our process

Meet the Smithtown Team

In Our Community...

Areas We Serve