Meet The Team | Senior Helpers of Northern Queens

Meet the Northern Queens office

More than 90% of seniors want to be able to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers of Northern Queens we believe that getting the best care for your loved ones should not be complicated. We recognize the growing need for in-home care services, and with our passion for helping others, we are committed to delivering the best possible care to seniors in the Queens community.

We take the opportunity to provide care in your home seriously and make it a priority to provide the highest level of client service possible. We have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs. You can feel confident that your loved one is in good hands with Senior Helpers.

Our History

Opening a Senior Helpers location in our Northern Queens community was a deeply personal journey for Julia Bolt. After witnessing the profound impact that leaving home had on her once vibrant and independent grandmother, Julia knew something had to change. The emotional toll that transition took on her family opened her eyes to how essential it is for older adults to age in place—in the comfort, familiarity, and security of their own homes.

That experience sparked a powerful commitment: to ensure that other families wouldn’t have to face the same hardship without support. Julia chose to partner with Senior Helpers because of its mission-driven, personalized approach to care. For her, this business isn’t just about providing services—it’s about restoring dignity, preserving independence, and keeping families connected through every stage of aging.

Senior Helpers of Northern Queens was founded with a clear purpose: to deliver compassionate, professional, and customized in-home care that truly makes a difference. With a strong foundation rooted in empathy, integrity, and community, we are proud to be a trusted partner for families navigating the challenges of aging.

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

Your family's specific goals

Your loved one's daily plan design and schedule

Pricing and payment methods

Implementation process

Ongoing communication and follow-up plan

Meet the Northern Queens Team

Julia Bolt

Owner

Julia Bolt is the proud owner and operator of Senior Helpers of Northern Queens. Driven by a deep passion for helping others, she brings years of leadership experience in public service to her role in home care. From managing large-scale crisis responses to offering direct support to the city’s most vulnerable populations, Julia’s life has been centered around service and making a tangible difference in people’s lives.

During the COVID-19 pandemic, Julia played a vital role at the Citi Field Vaccine Center and later served as Deputy Director of the Trace Operations Support Team for New York City. She was instrumental in ensuring that essential resources were delivered efficiently and equitably during an unprecedented time. Her humanitarian efforts continued as she worked with the Emergency Response and Relief Center to support incoming migrant families in need of critical services. These moments, marked by empathy and resilience, have deeply shaped her approach to senior care.

What excites Julia most about her work with Senior Helpers is the opportunity to empower older adults to maintain their independence and dignity at home. She believes that aging should never mean sacrificing one's sense of self or quality of life. Through customized care plans, meaningful companionship, and a genuine commitment to service, Julia and her team strive to be a dependable, compassionate presence for every family they serve.

Outside of her professional life, Julia finds joy in staying active and grounded. She is an avid reader, a dedicated yogi, and a cycling enthusiast who loves discovering the city on two wheels. Whether it’s exploring New York’s cultural landmarks or recharging through mindfulness, Julia embraces life with curiosity and compassion—values she brings to every interaction with her clients and community.

Joseph Sielaff

Assistant Director of Operations

With over 20 years of experience in both hospital settings and private practice, Joseph Sielaff has developed a deep understanding of the critical gaps in care faced by seniors, particularly in the home. Throughout his career in healthcare, he has witnessed the devastating impact of insufficient or absent in-home support—especially how preventable, life-altering falls often result from a lack of proper companion and personal care. Now serving as Assistant Director of Operations, Joseph brings his extensive expertise to LIFE Profile, where he is dedicated to conducting thorough in-home assessments and helping prevent the avoidable tragedies that continue to affect seniors and their families.

Juna Martinez, BSN, RN

Registered Nurse

Juna Martinez, BSN, RN, is a dedicated nurse with extensive clinical and community health experience in both the Philippines and the United States. She began her career in the Philippines as a Medical-Surgical and Public Health Nurse, where she built a strong foundation in acute care, preventive health, and patient education. After relocating to the U.S., she expanded her expertise in New Jersey, providing compassionate care in nursing homes and dementia care units, and later serving on the Medical-Surgical and Liver Transplant Unit at The University Hospital. Her career continued at the Veterans Affairs Medical Center in New York, where she gained broad experience in acute psychiatric and detox care, ambulatory surgery, and as an RN Care Manager in primary care. She also supported numerous specialty clinics, including infectious disease, cardiology, endocrinology, hematology, neurology, oncology, pulmonary, renal, rheumatology, and anticoagulation management. In addition to her hospital roles, Juna has worked as a private duty nurse and a community health nurse for seniors, ensuring personalized and holistic care across diverse patient populations. Her wide-ranging background reflects a deep commitment to patient-centered care and advancing health outcomes across settings.

Almay Alano

Operations Support Specialist

Almay works closely with our team to make sure caregiver schedules run smoothly, assists with billing and HR setup, and supports our hiring process from start to finish. She holds a nursing degree in the state of Ohio and has spent more than 10 years building meaningful connections through customer service. When she's not working, she's usually freediving or getting lost in a Nintendo Switch game.

Rosa Pesantes

Care Manager

Rosa holds an Associate degree in Business Administration and certifications as a Medical Assistant and Home Health Aide (HHA). Through her professional experience, she has developed strong interpersonal skills and built meaningful relationships with those she serves. Helping others brings her a deep sense of personal and professional fulfillment.

Outside of work, Rosa enjoys spending time with her family, listening to music, traveling, and watching television programs such as Investigation Discovery and ION Mystery.

She values working with people, as it allows her to connect with individuals from diverse backgrounds, continue learning, and create opportunities for personal and professional growth.

Justine Alano

Operations Support Specialist

Justine Alano is a 35-year-old Hospitality Management graduate from Colegio de San Juan de Letran with over six years of international experience as a chef and six years in the BPO industry, handling Telco, Insurance, Banking, and Healthcare accounts. He is known for his strong communication skills, creativity, discipline, and customer-focused problem-solving approach. Justine thrives in team-oriented, efficient work environments and enjoys cooking, watching movies, and reading. Reliable and detail-oriented, he is eager to continue growing professionally and take on new challenges.

Caregiver of the Month

Congratulations to Alicia — Caregiver of the Month!

We are proud to recognize Alicia as our Caregiver of the Month for her outstanding dedication and compassionate care. Alicia consistently goes above and beyond, and her wonderful work with Zorka and George truly reflects her commitment, kindness, and professionalism.

Thank you, Alicia, for the exceptional care you provide and for making such a positive difference every day. This recognition is well deserved — congratulations!