Meet The Team | Senior Helpers of Northern Mississippi
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Serving Southaven and the surrounding areas.
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Serving Southaven and the surrounding areas.
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Meet the Northern Mississippi office

More than 90% of seniors want to be able to age in their own home with dignity but getting the right type of care can seem daunting.  At Senior Helpers of Northern Mississippi we believe that getting the best care for your loved ones should not be complicated.  We recognize the growing need for in-home care services, and with our passion for helping others, we are committed to delivering the best possible care to seniors in the Southaven community. 

We take the opportunity to provide care in your home seriously and make it a priority to provide the highest level of client service possible.  We have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs. You can feel confident that your loved one is in good hands with Senior Helpers.

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies. They realized that most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited.  Most seniors did not have access to well-trained, dependable and accessible in-home care. This was the mission-driven spark that started Senior Helpers. 

The first office opened in Baltimore, Maryland, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand. Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States. 

Senior Helpers of Northern Mississippi was proud to join the system in 2021. Like every other owner, we too are fully-committed to the original goal of providing dependable and accessible in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community. We are lucky to serve hundreds of seniors in our community, and we are committed to continuing to provide uncompromising levels of care to all our families.

Our process

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  • Implementation process
  • Ongoing communication and follow-up plan

Meet the Northern Mississippi Team

Lacey Anderson


Lacey Anderson, the owner of Senior Helpers of Southaven, oversees all aspects of the business. Lacey fundamentally believes in the basic principle of treating everyone with dignity, respect and thinks kindness is always a choice. 

With a B.S in Psychology and Public Relations, Lacey has always shown a consistent interest in people and service. With a successful career in medical sales, Lacey obtained a valuable clinical understanding of patients and their needs. During his tenure in the pharmaceutical industry, Lacey recognized the impact that simple and kind gestures could make, specifically regarding the invaluable benefit of companion care. Joining the Senior Helpers community in 2020, Lacey strives to provide exceptional care to clients and their families, leaving a lasting positive impact on seniors' daily lives throughout Mississippi. Lacey also takes great pride in providing local career opportunities for individuals seeking meaningful and rewarding professions.   

Fun Fact: Lacey enjoys skydiving
Favorite Quote: Self-praise is for losers. Be a winner. Stand for something. Always have class, and be humble.

Jennifer Anderson

Owner/Director of Sales and Marketing

Jennifer Anderson, owner of Senior Helpers of Southaven has a solid clinical selling background. Jennifer oversees all aspects regarding sales, marketing, and community relations. As a live-in caregiver to her mother, Jennifer unequivocally understands how vital a caregiver can be to a senior and their family. She has always seen the value of hard work and overcoming obstacles. 

Jennifer has a B.S in Business Administration and over 20 years of healthcare experience. She has worked with industry leaders in biotech, pharma, and medical devices and has attained top sales honors from Fortune 500 companies generating millions in annual revenue. Jennifer prides herself on the ability to network and maintain meaningful and long-lasting friendships. She has never lost her passions for life, her family, and her faith throughout her career.  

Fun Fact: Competed in the St. Jude Marathon
Favorite Quote: I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.

Niki Macklin

Director of Operations

Niki is a long-term resident of North Mississippi and has an extensive Business and Finance career spanning over 23 years. As the Director of Operations, she is responsible for the company's overall day-to-day activities, ensuring that the organization is managed and performing efficiently and effectively. In addition to the day-to-day activities, she oversees Human Resources, including hiring, employee supervision, and creating training programs that make certain our caregivers meet our highest standards. Niki earned a Bachelors's Degree in Business Administration and MBA in Finance and is a leader in cultivating the most positive environment with clients, employees, the industry, and the community.

Fun Fact: Niki loves to Travel and experience cultures around the world.
Favorite Quote: Leadership is unlocking people's potential to become better. It is practiced not so much in words as in attitude and actions.

Jenni Anderson

Office Manager

Jenni attended Tennessee State University in Nashville, Tn, and moved back to Memphis shortly thereafter, where she attended The University of Memphis. Jenni comes from a company where she gained strong knowledge in recruitment as well as leadership. She was accepted into an international leadership program where she received several certificates, including a certificate in business management. Jenni has a strong passion for helping others and loves to see people succeed. Jenni has also discovered a newfound joy of being a first-time mom to a baby girl.
Fun Fact: Jenni loves literary arts and often competes in national poetry competitions. She is also deathly terrified of any critter with more than four legs.   
Favorite Quote: Being positive in a negative situation is not naive; it’s leadership. - Ralph Marston

I want to take this opportunity to express our thanks for the superb work Diane did for Dad while he was in the hospital. She was punctual, personable, and dedicated. She helped my Dad immensely during a difficult time for him. Her calm manner and brilliant smile worked magic. My Dad’s attitude changed completely for the better after her first visit. Thank you so much for giving us Diane. She really is a remarkable person and very caring.

Areas We Serve

Senior Helpers of Northern Mississippi provides a full range of senior home care services for you or your loved one—from companionship and light housework help, to more complex care services, including disease management, and 24-hour care services.

  • Byhalia
  • Coldwater
  • Hernando
  • Como
  • Holly Springs
  • Horn Lake
  • Nesbit
  • Olive Branch
  • Senatobia
  • Southaven
  • Oxford
  • Tunica