Our Promise
At Senior Helpers of Burnsville and South Metro, our goal is to help provide high quality care for our clients and their families. We have a wonderful office staff to support our excellent caregivers so they can provide care to our seniors. We do this by delivering uncompromising levels of customized, dependable and cost-effective care to all our families. There is no greater responsibility than entrusting someone with the care of a loved one - and we want to earn your confidence to become your trusted partner.
We never send a stranger. One of the most difficult aspects of being a new home care client is having a caregiver show up at the door without being properly introduced or being ill-prepared to meet the client’s needs. Or in the case of having a substitute, not getting any advance notification of a change and then dealing with a stranger at the door. With Senior Helpers, this will not happen. A proper introduction will be made.
Caregivers are supervised employees, not independent contractors. We are not a referral service or “nurse registry,” where workers are assigned to cases, leaving families to sort through the fine points themselves — whether taxes get paid, whether background checks have been performed, whether they’re bonded and insured. We do all these things in advance, along with testing skills, verifying credentials and speaking with families they’ve worked with before.
Put simply, we will never send a caregiver to a client’s home that we wouldn’t send to our own loved ones’ home.
