Meet The Team | Senior Helpers of Naperville
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Serving Naperville and surrounding areas.
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Serving Naperville and surrounding areas.
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Meet the Naperville office

More than 90% of seniors want to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers Naperville we believe that getting the best care for your loved ones should not be complicated. Senior Helpers Naperville is committed to delivering the best possible in-home care to seniors in the Naperville community. 

We take in-home care seriously and make it a priority to provide the highest level of client service possible. Over the years we have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs.

Our History

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies. They realized most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers. 

The first office opened in Baltimore, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand. Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States. 

Senior Helpers of Naperville, like every other owner, is fully-committed to the original goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.  

We have been lucky to serve hundreds of seniors in our community over the years, and we are committed to continuing to provide uncompromising levels of care to all our families.

Our process

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  •  Implementation process
  • Ongoing communication and follow-up plan

Meet the Naperville Team

Lynn Sullivan

Lynn Sullivan

Executive Director

Lynn Sullivan joined Senior Helpers in October of 2017. Lynn grew up in Oak Park, Illinois, and went to Triton College for Healthcare Administration. She has twenty years of experience working in the Private Duty Home Care Industry. Her extensive background covers everything from Recruiting, Staffing, and Scheduling to Client Services Manager. As our Executive Director, she is working within the community to make a difference in the lives of Seniors. Helping Seniors stay in their homes is the driving force behind her career. She enjoys meeting and building relationships with both the clients she serves and the Senior Resources Community in which she works. Lynn has a strong bond with the Caregivers she places in Seniors homes. She feels being a support to the Caregivers makes sense and helps not only the Caregivers but the Seniors she works so hard to help. Lynn lives in Naperville, when she is not working, she enjoys spending time with her large extended family and her three (3) adult sons and her three (3) Grandchildren, Cameron, Maddox, and Kassidee.

Jonathan Marconi

Jonathan Marconi

Managing Partner

Jon grew up in Downers Grove IL, next town over from Naperville. He is the son of former professional Chicago Bears football player, Joe Marconi. In 1992, Joe lost his hard-fought battle to Leukemia. After witnessing the heart that his caregivers had for his father, Jon knew one day he would like to repay this favor in some way and be able to offer that kind of care to families for their loved ones. Jon and his wife Renee, have seven (7) kids and are huge advocates to giving back to the community from places as close as Naperville, Glen Ellyn, Wheaton and surrounding areas to places like Port au Prince, Haiti. Jon has a passion for helping others and making sure loved ones received the specialized treatment and care they need and deserve.

 

Jeannine Putrim

Jeannine Putrim

Business Development Specialist

Jeannine joined Senior Helpers in October 2019 as Business Development Specialist.  A native of Chicago she lived in Florida for a while finally coming home to the Naperville area for good in 2015.  Her passion is celebrating Seniors and their individual stories. Jeannine represents Senior Helpers in the community, working with hospitals, skilled nursing and rehab facilities, home health and hospice agencies, physicians and other providers of services to seniors around the Naperville community.

“From my professional experience, what seniors want most is to remain in their homes, and what families want most is their loved-one to be safe. Sometimes, those two wishes are at odds which each other, It can be a balancing act, but we work hard to allow them to age in place safely”.

In her spare time, she is a die-hard Cubs and Blackhawks fan, loves to cook, listen to live music, and enjoys spending time with her three children, Eric, Samantha and Nicholas.

Cynthia Barratt

Cynthia Barratt

Human Resources Coordinator

Cynthia started working with Senior Helpers during the 2021 holiday season. She is committed to Recruiting, Interviewing, and Hiring qualified candidates for our open Caregiver positions. Cynthia spends time and gets to know the caregivers she hires, so our team can make excellent client matches.  Cynthia has a well-rounded range of experience in Customer Service, Sales, Fundraising and enthusiastic with Advocacy Support.  Cynthia is passionate about her Faith, Family and Friends.

Christiane Lackey

Christiane Lackey

Senior Staffing Manager

Christiane Lackey joined Senior Helpers Naperville in April 2021.  Christiane grew up in nearby Warrenville, IL.  When hired Christiane served as a scheduling coordinator.  Within a few short months she was promoted to Senior Staffing Manager.  Christiane supervises all client and caregiver schedules as well as looks over the scheduling department. She is in constant communication with our caregivers to arrange quality services and care for our clients.  Having joined the Senior Helpers team, Christiane brings many years of management in the hotel industry as well as customer service, sales, and event planning.  By looking at each caregiver's skill level, location, character traits, and previous experience, Christiane can find the best match for each client, ensuring each client's needs are met.  Without any background in senior care Christiane has grown to love her job and is excited to see what her future holds within the industry.  Outside of work Christiane enjoys spending time with her husband Chris, discovering new restaurants, watching the Wheel of Fortune, and getting lost in biographies of anyone past and present.
 

Kayla Novak

Kayla Novak

Client Services Assistant

Kayla Novak started with Senior Helpers of Naperville in 2019. Kayla has a friendly personality when it comes to greeting clients and caregivers, whether it be over the phone or in person. She has great communication, listening, organizing, and time management skills. She took some time off from being a CNA to become a time stay-at-home mom when her son was born but was eager to get back out into a job where she could still work with the elderly and feel she could make a difference in their quality of life, as soon as her son started school. She lives in Naperville with her husband, son, and two dogs. In her spare time she loves spending time with friends and family, as well as going on adventures with her family. Whether it be traveling somewhere fun, family bike rides, or just walking around downtown Naperville. She also loves her two dogs, Kali and Rylee.

Areas We Serve

Senior Helpers Naperville provides a full range of senior home care services for you or your loved one—from companionship and housework help, to more complex care services, including disease management, Live-In and 24-hour care services.

Senior Helpers Naperville serves the cities and towns of:

  • Aurora
  • Bloomingdale
  • Carol Stream
  • Glen Ellyn
  • Glendale Heights
  • Lisle
  • Medinah
  • Naperville
  • Roselle
  • Warrenville
  • Wheaton
  • Winfield