Meet the Canton-Rome-Cartersville office

Early in his career, Thomas served as a dedicated firefighter and paramedic in Central Florida, later transitioning to work as a paramedic in Chattanooga, Tennessee. His primary drive has always been to assist people during their most critical moments. In 2012, he pursued his passion further by becoming a registered nurse, focusing on long-term care and geriatric rehabilitation. Holding a bachelor's degree in healthcare management from Bryan College in Dayton, Tennessee, Thomas served the elderly community as a licensed nursing home administrator and a regional administrator overseeing multiple nursing facilities. He continually seeks personal and professional development through ongoing education and hands-on experience.

Thomas has been happily married to Melanie since November 1998, and together they have two children, Zackery and Emily. Their family recently expanded with the arrival of their granddaughter, Daemi Rose.

Throughout his journey, Thomas has cherished the opportunity to support and care for the elderly. His aspiration to join Senior Helpers stems from his desire to contribute to an organization dedicated to enabling people to age gracefully in the comfort of their own homes. He believes in the importance of preserving independence and dignity for seniors, and sees Senior Helpers as the perfect platform to fulfill this mission.

Karen McReynolds began her journey with Senior Helpers as a caregiver, later stepping into the role of Client Services Manager. She then served as Business Development Director and now proudly serves as Director of Operations. With over 20 years of experience in the medical field—five of which have been dedicated to geriatric care—Karen brings a wealth of knowledge, compassion, and dedication to helping seniors live safely and comfortably at home.

She has studied phlebotomy, is a certified CPR instructor, and continues to expand her skills to better serve families and the community.

Originally from New York, Karen was raised in Fairmount, GA, where she still resides with her husband of 10 years, Kyle. Together they share a blended family of seven children and are proud grandparents to three grandchildren.

Karen’s passion for caregiving and her strong community roots make her an invaluable part of the Senior Helpers team.

Gina Sanford is a dedicated Client Services Manager at Senior Helpers with more than 25 years of experience in the healthcare industry. Born and raised in Rome, Georgia, Gina graduated from Pepperell High School before attending Jacksonville State University in Jacksonville, Alabama. Throughout her career, she has served in healthcare administration across skilled nursing facilities, assisted living communities, hospice care, and hospital settings. For the past eight years, Gina has focused on home care—an area she finds especially meaningful and rewarding as she supports seniors and their families with compassion and expertise.

Gina has called Canton, Georgia home for the past 15 years, where she lives with her beloved cat, Roman. Outside of work, she enjoys attending concerts, cheering on her favorite hockey teams, dancing, and giving back to her community through volunteer leadership with the Canton Moose Lodge, where she serves as an events planner and enrollment chairman.

Taylor Payton grew up in northern Indiana and studied Human Services at Purdue University, completing coursework in Psychology with a concentration in Communication Disorders and Special Education. She brings more than eight years of experience as a Direct Support Professional, supporting individuals with intellectual disabilities and developing a strong foundation in compassionate, person-centered care.

Taylor began her career with Senior Helpers as a caregiver, where her dedication to quality care and natural leadership abilities led her to grow into her current role as Area Manager for Northwest Georgia. She combines hands-on experience with a deep commitment to helping seniors maintain dignity, independence, and comfort in their own homes.

Outside of work, Taylor enjoys spending time outdoors, especially hiking and exploring the North Georgia mountains with her two German Shepherds. She is passionate about serving her community and takes pride in building meaningful connections with clients, families, and community partners, ensuring each individual receives the personalized support they deserve.