Meet The Team | Senior Helpers of Jacksonville
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Serving Jacksonville and surrounding areas.
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Serving Jacksonville and surrounding areas.
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Meet the Jacksonville Office

More than 90% of seniors want to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers Jacksonville we believe getting the best care for your loved ones should not be complicated. David and Sherry Emery opened the Senior Helpers Jacksonville office in 2009 because of their passion for helping others and their interest in the growing need for in-home care services. The Emerys are committed to delivering the best possible in-home care to seniors in the Jacksonville community.

We take in-home care very seriously and make it a priority to provide the highest level of client service possible. Over the past 10 years we have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs.

Our History

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies. They realized that most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers.

The first office opened in Baltimore, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand. Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States.

David and Sherry were proud to join the Senior Helper’s system in 2009. Like every other owner, we too are fully-committed to the original goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community. Since our inception over ten years ago, our team has grown to seven team members, and 90 caregivers. We have been lucky to serve hundreds of seniors in our community over the years, and we are committed to continuing to provide uncompromising levels of care to all our families.

 

 
Our process

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  •  Implementation process
  • Ongoing communication and follow-up plan

Meet the Jacksonville Team

David and Sherry Emery

David and Sherry Emery

Owners

David and Sherry opened the doors of their business in January 2009. Since then they have enjoyed making a positive impact in the greater North Florida area and growing a strong team to support our Seniors and their families. Prior to opening their office, David has many years of experience as an Insurance Executive for several national insurance companies. He also served in the United States Navy as a Corpsman. Sherry previously worked for an insurance company as well and spent many years raising their two children. She also spends much of her time volunteering with her church. They are passionate about the quality care provided to our aging population and creating positive and open relationships with family members.

Melissa Aguirre

Melissa Aguirre

Operations Director

Melissa joined our team in August 2015. She has nearly a decade of experience with our company. Melissa helps develop our team and excels in problem solving. She is the Operations Director and oversees the results of the office staff. She resolves any issues that require further escalation, working hand in hand with everyone involved to keep our seniors safely at home. She has a customer service background and works hard every day to meet our clients’ needs. Melissa also processes payroll and billing. Outside of work loves spending time with her two-year-old son “Tiago”.

Hunter Stewart

Hunter Stewart

Client Services Director

Hunter Stewart is an enthusiastic and caring service director with over 14 years’ experience serving the Jacksonville community by finding his clients the right care solution.  He is skilled at developing a care plan for each of his client's unique needs and committed to helping them choose the best homecare option. Throughout his career, Hunter has earned the trust of several national and international companies and maintained strong client relationships that generate repeat business. He attributes his success to his ability to listen to clients and put their needs first.

Hunter earned a master’s degree from the University of North Florida and spent 8 years in the United States Marine Corp where he served three tours in Iraq. He is dedicated to helping Veterans get the benefits they deserve.

In his free time, Hunter enjoys going to the gym and cooking food for his family. Hunter is married to his wife Halley and has daughters named Ashlyn and Harper. You can connect with Hunter via email at hstewart@seniorhelpers.com  or by calling him at 904-513-0221.

Lisa Kirkland

Lisa Kirkland

Human Resource Manager

Lisa is our Human Resource Manager she joined our team in October 2021. Lisa focuses on seeking and recruiting the best of North Florida’s CNA’s and HHA’s. Lisa goes out to Nursing Schools, CNA classes and CPR classes to help extend our efforts to find premium caregivers. She helps and directs our caregivers to remain in compliance with the State of Florida regulations. She is friendly and outgoing. Lisa enjoys learning about others and offers a great opportunity to work at the best Home Care Agency in Jacksonville, FL. She is a Georgia Native, Go Dawgs! Lisa enjoys going to concerts, the beach, and spending time with her two daughters and three grandkids.

Hailey Taylor

Hailey Taylor

Care Quality Specialist

Hailey joined our team in February 2023. She brings 6 years of experience caring for Seniors. Prior to coming to Senior Helpers, Hailey worked in Hospice care. Her role includes going into our client’s home and oversees the care of our clients, helping to reduce client fall risk, and completes a propriety Life Profile on every client which is a tool that helps reduce risk of hospital readmission and improves quality of life. Client’s family members benefit greatly from Hailey’s role as she always communicates concerns and helps families find solutions for their loved ones daily challenges. Hailey is passionate about Senior Care; her values align with Senior Helpers’ mission to help seniors remain at home safely with proper care. She loves going to the beach to unwind and values her time with her husband “Eli” along with their two dogs and one cat.

Natasha Robinson

Natasha Robinson

Care Team Coordinator Lead

Natasha Robinson joined the Senior Helpers team in May 2023. She relocated from Tallahassee, Florida five years ago to work in the home health care industry. Natasha earned a Bachelor of Arts degree in Business Administration from Flagler College. Natasha is ambitious and strives to provide the best care possible for our clients, and she is driven to help the senior community receive the care they deserve. Natasha manages our scheduling team, she is incredibly involved with our complex cases, oversees the agencies Emergency Preparedness plans, and as the company continues to grow, she will assist with other duties as they are assigned. Natasha enjoys spending time with her family, cooking, and traveling in her free time.

Katherine Soliz

Katherine Soliz

Care Team Coordinator

Katherine has a passion for senior care. She has several years of experience providing in-home care for seniors in the Jacksonville area. She is intellectual, compassionate, and charming. She supports our office with coordinating client care schedules. She is very familiar with our caregivers and their skill sets. Katherine is an expert at accommodating our clients and caregivers’ needs. Katherine enjoys cooking, traveling, and spending time with her loved one.

Patti Ernst

Patti Ernst

Registered Nurse

Love the flexibility, and management is always there to work side by side with you. The company has a great respect and appreciation for their employees and they are very ethical. In my experience they always go above and beyond to accommodate their customers, as well as their customers immediate family. When I joined Senior Helpers, I was leaving a company where I didn’t have such a great experience. Seeing a loving and respectful environment such as the one Senior Helpers has developed, makes me love more what I do.

Areas We Serve

Senior Helpers Jacksonville provides a full range of senior home care services for you or your loved one—from companionship and housework help, to more complex care services, including disease management, Live-In and 24-hour care services.

Senior Helpers Jacksonville serves the cities and towns of:

  • Jacksonville
  • Jacksonville Beaches
  • Arlington
  • Ft. Caroline
  • San Marco
  • Southside
  • Mandarin
  • Fernandina Beach
  • Ponte Vedra
  • Yulee