Meet The Team | Senior Helpers of Clearwater

Meet the Clearwater office

More than 90% of seniors want to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers Clearwater we believe getting the best care for your loved ones should not be complicated. Michael Dumbrell opened the Senior Helpers Clearwater office because of his passion for helping others and his interest in the growing need for in-home care services. Michael is committed to delivering the best possible in-home care to seniors in the Clearwater community.

We take in-home care very seriously and make it a priority to provide the highest level of client service possible. Over the past years we have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs.

Our History

Senior Helpers formed in 2001 is the premier provider of senior care in the Nation. We provide in-home senior care and personalized care in other locations as well, including assisted living facilities and Rehab facilities. We offer tailored services that range from companion care for seniors looking for assistance with daily activities to specialized care for those with Alzheimer’s, Dementia, Parkinson’s and other chronic diseases.

Senior Helpers of Clearwater provided care for its first client in 2008; Michael Dumbrell formed Senior Helpers in Tarpon Springs shortly thereafter in 2009 and then expanded the successful business down to Clearwater in 2015 combining that area into his already established and successful office. Michael lives in the Clearwater Community and has in strong interest in the City and the clients that his office services.

Some key commitments we make to our clients include:

We never send a stranger. In our experience, one of the most difficult aspects of being the client of a home care agency was having caregivers show up at our door without being properly introduced or prepared. Or in the case of having a substitute, not getting any advance notification of a change — then dealing with substitutes who were poorly prepared to provide appropriate care for our client’s needs. With Senior Helpers, this will not happen. A proper introduction will be made by someone familiar with the needs of the client and who is known to the client.

Caregivers are supervised employees, not independent contractors. We are not a referral service or “nurse registry,” where workers are assigned to cases, leaving families to sort through the fine points themselves — whether taxes get paid, whether background checks have been performed, whether they’re bonded and insured. We do all these things in advance, along with testing skills, verifying credentials, speaking with families they’ve worked with before.

Few things are as traumatic as being rushed to a hospital on a stretcher, but when a caregiver cannot call a nurse for advice about how to deal with medical situations, the only option may be calling 911. Barring a life-threatening emergency, this should not be the first phone call a caregiver makes. Most private-duty home care companies offer little or no nurse support.

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

Your family's specific goals

Your loved one's daily plan design and schedule

Pricing and payment methods

Implementation process

Ongoing communication and follow-up plan

Meet the Clearwater Team

Michael Dumbrell

Owner, Director of Operations and Senior Care Advisor

Michael is the owner of the business and is Director of Operations as well as Senior Care Advisor. He became aware of the value of assisting those in need with aging in place and healthcare issues in the home, when he established the ‘Ottawa Heartsafe’ program back in 2001 (Ottawa, Canada) which had as its mission to provide Heart Defibrillators throughout the community in such locations as firehalls, police cars, community centers and local YMCA’s. This valuable initiative grew quickly and was eventually picked up by local governmental authorities and today is an established preventative healthcare program in Ottawa Canada and other cities throughout the nation.

This experience was then followed by the admission to hospice of an old friend wherein Michael volunteered to act as caregiver to his friend Tom, with everyday activities of daily living in the hospice center. Tom eventually passed away, but Michael was left with the feeling of giving from his heart and felt there was no substitute for that kind of selfless giving. This in turn inspired him to establish his first Senior Helpers office in Tarpon Springs and then eventually into the Clearwater Florida area.

Joseph Salvato

Patient Care Tech and Community Resource Coordinator

Joe has grown from within our staff starting as a patient care technician and has grown into the roles of educator in the areas of Dementia Care and Parkinson’s care. He brings an invaluable resource in the form of hands on experience which he freely shares with clients, families, staff, new caregivers, and in the facilities and communities where he represents Senior Helpers in the field.

Nia McLeod

Original Caregiver and present-day Office Manager

Nia started with Senior Helpers in 2009 in the role of caregiver and has grown to be an invaluable member of the administration staff covering roles in client relations, payroll administration and overall General Manager of the office.

Allison Records, MS, RN

Registered Nurse

Allison has a background in Medical/ Surgical Nursing, Emergency Nursing and Nursing Education for baccalaureate Nursing programs. With Senior Helpers, she enjoys combining her Nursing skills with her education experience to evaluate and train home health caregivers to provide safe, outstanding care. Allison loves working with the dedicated and professional Senior Helpers administrative office team as well as the incredible home health caregivers that demonstrate true passion for their clients and care.