Meet The Team | Senior Helpers of Yolo - Solano - Sacramento
Skip main navigation
Serving Sacramento and surrounding areas.
707-251-1611
Contact Us
Past main navigation Contact Us

Meet the Solano-Yolo-City of Sacramento office

More than 90% of seniors want to age in their own home with dignity but getting the right type of care can seem daunting.  At Senior Helpers Solano-Yolo-City of Sacramento we believe that getting the best care for your loved ones should not be complicated.  Senior Helpers of Sacramento is committed to delivering the best possible in-home care to seniors in the Solano-Yolo-City of Sacramento community.

We take in-home care seriously and make it a priority to provide the highest level of client service possible.  Over the years we have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs.

Our History

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies.  They realized most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers.

The first office opened in Baltimore, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand.  For more than 20 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States.

Senior Helpers of Solano-Yolo-City of Sacramento, like every other location, is fully-committed to the original goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.  

We have been lucky to serve hundreds of seniors in our community over the years, and we are committed to continuing to provide uncompromising levels of care to all our families.

 

Our process

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant.  This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  •  Implementation process
  • Ongoing communication and follow-up plan

Meet the Solano-Yolo City Team

Bob Nations

Bob Nations

CEO

Bringing a diverse background in franchising and nonprofit business development to his leadership. He opened his first Senior Helpers franchise in Napa in 2008 and, within its first year, built it into the #1 franchise office in the country. Today, Senior Helpers Northbay continues to hold a leadership role both within the Senior Helpers system and in the communities it serves. Bob’s commitment to the community extends beyond the agency: he serves as Board President of Share the Care Napa Valley and of Napa Valley Support Services.

Irene Cervantes

Irene Cervantes

VP of Operations

She started her career as a care worker in a memory care unit and started with Senior Helpers Napa in 2013 as a scheduler. Now as VP she oversees the agency’s day-to-day operations and selected contracts, guiding the care, scheduling, recruitment, and administrative teams so every department works together smoothly and efficiently. She also serves as the main liaison with corporate, rolling out new programs and processes and driving the planning and compliance that keep the agency growing while it delivers consistent, high-quality care.

Sandy Barragan

Sandy Barragan

VP of Finance

Sandy has been with Senior Helpers since 2013. She started as a scheduler and moved into accounts receivable/accounts payable. Now as head of finance she manages the agency’s financial health, overseeing budgeting, billing, payroll, and financial reporting so that every part of the business runs on a solid foundation. They work closely with leadership on financial planning and decision-making, keeping the agency fiscally responsible and positioned for long-term growth while it continues to provide exceptional care.

Connie Hamilton

Connie Hamilton

Director of Care

Leads client care and community relations for Senior Helpers’ Solano County office, conducting initial in-home assessments and ongoing reassessments, providing day-to-day care management, and helping coordinate medications and medical equipment so every client receives safe, personalized care. She also drives the office’s outside sales and marketing through community outreach, events, educational presentations, and relationships with local providers and referral partners, helping Solano County families learn about their options for aging safely at home.

Melina Lopez

Melina Lopez

PACE Client Care Manager

A specialized role dedicated to the agency’s clients enrolled in the PACE (Program of All-Inclusive Care for the Elderly) program. She conducts initial assessments and ongoing reassessments, oversees scheduling for every PACE client, and serves as the agency’s main point of contact with the PACE program to make sure each client receives coordinated, consistent, high-quality care.

Andrea Gonzalez

Andrea Gonzalez

Caregiver Manager

Oversees the recruitment team and the full caregiver hiring process, making sure every new caregiver is properly screened, onboarded, and ready to provide high-quality care. She also serve as the HR point of contact for the caregiving staff, handling employee concerns, policy and compliance matters, and workplace issues to keep the team supported, engaged, and dedicated to client care.

Leticia Gonzales

Leticia Gonzales

Recruitment Manager

Attracts, screens, and hires compassionate caregivers by managing job postings, conducting interviews, and building a pipeline through community outreach, job fairs, and partnerships with schools and workforce programs.

Susan Leport

Susan Leport

Director of Training

Susan has over 20 years of experience in providing care for the aging population.  She leads new hire orientation and ongoing caregiver education, including specialized training in Alzheimer’s and dementia care through the GEMS program, Parkinson’s care, and essential caregiving skills. She also leads the debriefing sessions for the agency’s virtual dementia trainings in the community, helping families, professionals, and community members better understand what it’s like to live with dementia and how to respond with compassion.

Araceli Padilla

Araceli Padilla

AR/AP Coordinator

 Manages the agency’s accounts receivable and accounts payable, handling client billing, payments, vendor invoices, and account reconciliation to keep finances accurate and up to date. Working hand in hand with the VP of Finance, she supports the financial operations that keep the agency running smoothly, and helps clients and vendors with any billing questions along the way.

Vivian Gomez

Vivian Gomez

Technology Specialist/Customer Service

Manages clients’ in-home monitoring technology, including Sensi and StackCare, by helping set up the systems, keeping an eye on alerts and activity, and making sure families have peace of mind between caregiver visits. She is also the friendly first point of contact for new and current clients, answering calls, addressing questions and concerns, and helping every family feel supported throughout their care experience.

Sarah Martinez-Harrison

Sarah Martinez-Harrison

Scheduling Coordinator

Schedulers coordinate caregiver shifts and client visits, matching each client with a caregiver whose skills, availability, and personality fit their needs. They manage schedule changes, fill last-minute call-outs, and keep communication flowing between caregivers, clients, and families so that every visit happens on time and care is never interrupted.

Amanda Sanchez

Amanda Sanchez

Scheduling Coordinator

The Weekend Scheduling Coordinator at Senior Helpers keeps care running smoothly through the weekend, working remotely and on call to handle schedule changes and quickly fill caregiver call-offs so that no client goes without care. She stays in close contact with caregivers, clients, and families during her shifts and reports back to the weekday scheduling team so every change is communicated and the week starts off seamlessly.

As Featured on Boomers Today Podcast

As Featured on Boomers Today Podcast

As Featured on Boomers Today Podcast

Recently our owner, Bob Nations, was a guest on Boomers Today to talk about Aging with a Plan: How to Navigate the Journey Ahead.

LISTEN HERE

Areas We Serve

Senior Helpers Solano-Yolo-City of Sacramento provides a full range of senior home care services for you or your loved one—from companionship and housework help, to more complex care services, including disease management, Live-In and 24-hour care services.

Senior Helpers Solano-Yolo-City of Sacramento serves the cities and towns of: