Many people are at least somewhat familiar with how the internet works and able to perform simple searches for relevant information. Even the most tech-savvy person, however, is susceptible to online scams and identity theft if they're unfamiliar with the current schemes going around. Caregivers should work to inform their parents or relatives of online scams and attacks to help offer protection against these serious problems.
Inform Relatives About Potential Scams
Knowledge is power, as they say. If caregivers inform their loved ones of the current schemes going around, it will give them the information they need to avoid falling victim to identity thieves and people looking to scam others out of their money. This ensures they can spot the warning signs and know which links and messages to avoid. A few of the current scams include:
- Requests for a Medicare number to cover genetic testing/cancer screening costs
- Requests to download an app that allows someone to access your phone remotely for malware removal
- Requests for payment by someone claiming to be from the IRS
- Requests for immediate payment over a pending utility shut-off
Many scammers attempt these tricks over the phone, but some send texts or communicate via email or social media sites as well.
Add Automated Protection to Devices
Being aware of potential online attacks doesn't always ensure prevention. Some hackers work to make their scams appear incredibly legitimate, making it easier for people of all ages to fall for them. Adding some sort of automated protection to your loved one's devices can help. For example, Android phones that use Google can easily set up caller ID and spam protection. The numbers will say 'SCAM' or 'Potential Scam' right across the phone screen when they come in, so anyone will know not to answer. Installing an antivirus app can also help protect them from malware.
Warn Them About Sweetheart Scams
According to the National Council on Aging, billions of dollars are lost each year amongst older adults scammed out of their money. Sweetheart scams are a major part of that, with adults 70 and older each losing nearly $10,000 on average. Many of these scammers create fake dating profiles or even reach out on social sites, like Facebook. Caregivers should warn their loved ones of these types of scams, and ask them to never send money to a person they've never met, no matter how nice they may seem.
Create New Passwords for Each App or Website
Passwords should never be the same across all platforms. It's wise to create entirely new passwords for each app or website that gets used. People can either write all of their password information and store it in a safe, or use a password manager app that allows them to access the information when needed. Passwords should include a combination of numbers and characters and should not be related to a loved one, pet, current or previously owned vehicle, or any other identifying information that could be easy to guess.
Although incorporating technology into an older adult's life can be incredibly beneficial, there are still some downsides to consider. Senior Helpers assists clients throughout numerous California communities. Reach out to Senior Helpers Palo Alto, Santa Clara, Sunnyvale, or Menlo Park if you need companion care for a loved one or assistance navigating through dilemmas such as online scams or otherwise. We're here to help.