Meet The Team | Senior Helpers Palo Alto
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Serving Palo Alto and surrounding areas
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Serving Palo Alto and surrounding areas
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Meet the Palo Alto office

More than 90% of seniors want to be able to age in their own home with dignity but getting the right type of care can seem daunting.  At Senior Helpers of Palo Alto we believe that getting the best care for your loved ones should not be complicated.  We recognize the growing need for in-home care services, and with our passion for helping others, we are committed to delivering the best possible care to seniors in the Palo Alto community. 

We take the opportunity to provide care in your home seriously and make it a priority to provide the highest level of client service possible.  We have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs. You can feel confident that your loved one is in good hands with Senior Helpers.

Our History

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies. They realized that most seniors would prefer to age in their own home rather than move into an unfamiliar institution.  Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and accessible in-home care. This was the mission-driven spark that started Senior Helpers.

The first office opened in Baltimore, Maryland, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand. Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States.

Senior Helpers Palo Alto was proud to join the system in 2021. Like every other owner, we too are fully-committed to the original goal of providing dependable and accessible in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community. We are lucky to serve hundreds of seniors in our community, and we are committed to continuing to provide uncompromising levels of care to all our families.

Our process

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant.  This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  •  Implementation process
  • Ongoing communication and follow-up plan

Employee of the Month January 2024 – Candelario (Candy) Gonzalez

Employee of the Month January 2024 – Candelario (Candy) Gonzalez

Employee of the Month January 2024 – Candelario (Candy) Gonzalez

Candelario (Candy) Gonzalez joined Senior Helpers in 2021. He is an experienced, dedicated, diligent caregiver. Candy staffs his ongoing clients who consistently praise the care he provides.

In his spare time, Candy enjoys spending time with his family, especially his grandchildren!
“I truly enjoy working with my clients, cooking for them and making sure they are well taken care of.”

Meet the Palo Alto Team

Nicholas Magnusson

Nicholas Magnusson

Owner

Nicholas has been a Registered Nurse Since 2008 and was most recently a Director at UCSF before purchasing the company from the previous owner. He brings a passion for high quality care and decreasing hospital readmissions through extremely high quality standards for his staff and himself. Nicholas has worked in both adult care and pediatric care in the hospital environment before starting a leadership role in 2014. He has worked in many different areas and through his training as a Registered Nurse brings a wealth of expertise and passion not seen in most homecare companies.

Michelle Morgan

Michelle Morgan

Vice President of Operations

Michelle brings a wealth of knowledge in to Senior Helpers through her various experiences in Home Care. She studied Kinesiology and Gerontology at San Francisco State. She was inspired to work with the elderly by her experience at a young age providing support to her Grandfather who was bed ridden and her Great Aunt who suffered from Schizophrenia and Dementia. She worked for Hospice as well. She has worked for Senior Helpers for 7 plus years. She passes this experience in the form of training and ongoing support for all Senior Helpers staff and holding all to the high standards that Senior Helpers San Francisco and the Peninsula requires for our clients.

Tina Macatangay

Tina Macatangay

Caregiver Manager
Carol Mori

Carol Mori

Caregiver Coordinator
Dan Mori

Dan Mori

Director of Client Services


 

Shweta Bitla

Shweta Bitla

Client Services Manager Palo Alto and Surrounding Areas
Kendal Douglas

Kendal Douglas

Client Services Manager San Mateo and Surrounding Areas
Becky Gonzalez

Becky Gonzalez

Community Relations Manager
Jennifer McNealy

Jennifer McNealy

Scheduling Manager
Yvonne Smith

Yvonne Smith

Scheduler

Kylie Walker

Scheduler

Gigi Vasquez

Office Administrator/Caregiver

Danielle Poole

Office Administrator/Caregiver
Caring In America Podcast
Podcast Feature...

Caring In America Podcast

Join us in celebrating our very own Nicholas Magnusson as he shares his insights and passion for high-quality senior care on the "Caring in America with Richard Wexler" podcast.

In this informative episode, Nick discusses his journey from a registered nurse to a dedicated caregiver and business owner. He shares how his experience and commitment to reducing hospital readmissions are making a significant impact on the senior care industry.

Listen to Podcast

Areas We Serve

Senior Helpers Palo Alto provides a full range of senior home care services for you or your loved one—from companionship and light housework help, to more complex care services, including disease management,  and 24-hour care services.

  • Palo Alto
  • Stanford
  • Los Altos
  • Los Altos Hills
  • Mountain View
  • Sunnyvale
  • Portola Valley
  • Woodside
  • Menlo Park
  • Atherton
  • Redwood City