Serving Appleton and surrounding areas.
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Meet the Appleton Office

More than 90% of seniors want to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers Appleton we believe getting the best care for your loved ones should not be complicated. The Bortolameolli Family opened the Senior Helpers Appleton office in 2010 because of their passion for helping others and their interest in the growing need for in-home care services.  The Bortolameolli Family  is committed to delivering the best possible in-home care to seniors in the Appleton and Fox Cities community.

Thanks to our responsiveness, dedication, and dependability Senior Helpers Appleton has become one of the most trusted and distinguished providers of in-home care in the Fox Cities. Our goal is to provide the best in-home care, dementia care and safety, and companion care for seniors in their home while maintaining their independence.

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies.  They realized that most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers.

The first office opened in Baltimore, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand.  Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States.

Senior Helpers of Appleton was proud to join the system in 2010.  Like every other owner, we too are fully-committed to the original goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.  

Owner Nancy Bortolameolli was drawn to Senior Helpers because "caring for others was our way of life as I was growing up.”  Her parents, a Baptist minister and a teacher, were very involved in the church ministry, always providing care and comfort to others. Naturally, Nancy aspired to follow in her parents' footsteps.  

We have served hundreds of seniors in our community over the years, and we are committed to continuing to provide uncompromising levels of care to all our families


Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant.  This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  •  Implementation process
  • Ongoing communication and follow-up plan

Meet the Appleton Team

Nancy Bortolameolli

Owner and President

Nancy obtains professional expertise in health, social and financial issues that affect seniors' quality of life. She serves as a resource for seniors by pinpointing relevant information to assist and refer seniors and their families to organizations and resources that will meet their needs.

On top of running the day-to-day operations of Senior Helpers, Nancy conducts trainings for the caregivers, attends senior events, provides educational workshops and presentations on our Senior Gems™ program, serves as an ambassador for many organizations.

Gene Bortolameolli

Owner and Executive Director

Gene runs the financial operations of Senior Helpers. Gene has a strong business background in customer service and management. He is a graduate of Northern Michigan University and Keller Graduate School of Management. Gene enjoys running, officiating football and spending time with his family.

Jaena Bortolameolli

Social Media Manager

Jaena is a graduate of the University of Wisconsin-Madison with an educational background in healthcare and work experience as a caregiver for many years.

Jaena has helped grow and develop Senior Helper’s business by educating and marketing to the local community, hospitals, rehabilitation facilities, home health agencies, hospice agencies and other senior care resources about our in-home care services.

She currently manages Senior Helper’s social media and online presence.

Drake Bortolameolli

Office Staff

Drake graduated from the University of Wisconsin-Eau Claire in 2016 with a Bachelor of Science degree and a Master’s degree from St. Cloud State University.

Drake completed his Master’s Thesis on the relationship between urban economic development and theft or robbery hotspots.

He was also a member of St. Cloud State Men’s Lacrosse team that competes against other colleges from across the nation.

Since Senior Helpers opened in the Fox Cities Drake has helped with the business in the office with paper work tasks and fill in as a caregiver when needed. He also performed lawn care services and maintenance for clients who were unable to do the work themselves.

Daisy Fahnestock

Office Staff

Daisy is originally from Illinois where she grew up on a dairy farm and is the youngest of 9 children. She is the mother of 3 girls and has 3 very spoiled dogs.

Daisy worked in the childcare field prior to her move to Wisconsin.

When Daisy isn’t working, she enjoys cooking and baking.

Quanisa Turner

Office Staff

Quanisa was born and raised in Wisconsin. She is a mother of 3 (2 teenaged girls, 1 boy). She is currently pursuing a degree in Bookkeeping an Accounting at Fox Valley Technical College.

Quanisa started work in the childcare field at the age of 17. After her mother became disabled, she started working with the elderly and adults with disabilities.

When Quanisa isn’t working, she enjoys spending time with family watching T.V. and eating different homemade snacks.

Melissa Neumann

Office Staff

Melissa is a single parent from Maryland where she was a volunteer firefighter and EMT.  In 2013, Melissa and her son moved to Wisconsin and joined Senior Helpers Appleton as a caregiver. Melissa has been a caregiver for almost 20 years helping people maintain their independence and dignity, as well as to honor her grandmother.  For fun, Melissa loves to spend time with her son, cooking homemade Southern dishes, visiting Door County, WI in the fall and reading. 

Areas we serve

Senior Helpers Appleton provides a full range of senior home care services for you or your loved one—from companionship and housework help, to more complex care services, including disease management, Live-In and 24-hour care services.

Senior Helpers Appleton serves the cities and towns of:

  • Menasha
  • Neenah
  • Oshkosh
  • Surrounding Fox Cities Area
  • Appleton
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“I wanted to let you know that my caregiver was very good. She was so willing to help and do anything. I had told my husband and we both felt you should know…please let her know that a client was impressed on the willingness to do anything that was needed.”

Joanne L., Menasha WI