Meet The Warren, PA Team | Senior Helpers of Warren

Meet the Warren office

More than 90% of seniors want to be able to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers of Warren we believe that getting the best care for your loved ones should not be complicated. We recognize the growing need for in-home care services, and with our passion for helping others, we are committed to delivering the best possible care to seniors in the Warren, PA community.

Senior Helpers of Warren proudly serves Warren County, Pennsylvania, and surrounding areas with professional and compassionate in-home care for seniors. Our office located in the Key Bank Building of historic downtown Warren is a satellite office to our Erie, PA, branch. Whether your family needs us for a few hours or around the clock, we'll provide the kind of quality and responsive care that enables your loved ones to enjoy an independent lifestyle. Contact us at (814) 406-9014 to schedule an appointment.

We offer a variety of services including Alzheimer's and dementia care, personal and companion care, senior care management and evaluation, peace of mind visits, surgery assistance, sitter services, veterans services, and more. Our compassionate senior services make it possible for your loved ones to maintain as much of their independence as possible. At Senior Helpers WARREN, we consider each family's need for straightforward and reliable information about senior care and the necessity for confidence in the quality of the caregivers working in their homes. By providing appropriate in-home care and companionship, we lift the spirits not only of seniors, but of the family caregiver as well.

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies. They realized that most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and accessible in-home care. This was the mission-driven spark that started Senior Helpers.

The first office opened in Baltimore, Maryland, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand. Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States.

Senior Helpers of Warren was proud to join the system in 2020. Like every other owner, we too are fully-committed to the original goal of providing dependable and accessible in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community. We are lucky to serve hundreds of seniors in our community, and we are committed to continuing to provide uncompromising levels of care to all our families

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

Your family's specific goals

Your loved one's daily plan design and schedule

Pricing and payment methods

Implementation process

Ongoing communication and follow-up plan

Meet the Warren Team

Paul Pilatowski

Executive Director

Paul joined the Senior Helpers staff in late 2018 as the recruitment manager. After a year in that role, he was promoted to Director of Operations in January of 2020, and finally to Executive Director in March of 2023. Paul has many years of experience in sales, marketing and operations, mostly in the sports management field working for the local Erie sports team for 18 years. Paul is excited to be a part of the Senior Helpers team and enjoys meeting all the caregivers and talking to clients daily. He feels it is a wonderful field that truly makes a difference in the daily lives of the seniors we have they pleasure of serving. Paul is an avid sports fan, especially all things Pittsburgh. He lives in Erie with his wife Colleen, their 4 children and 2 dogs.

Jennifer Bliss

Marketing and Business Development Director

Jennifer Bliss moved to Russell, PA, in 1991 with her parents and sister. In 2001 she moved to Warren, PA, and has lived in the city since. Jennifer has been married since 2002 and has adopted many “furkids” throughout the years. She enjoys volunteering throughout Warren County and spending time with her niece as much as possible. After over 21 years in radio, Jennifer entered a new chapter in her life with Senior Helpers Erie as the Business Development Coordinator for the Senior Helpers Warren location in early 2020. She continues to spread the word of the Senior Helpers brand and the many services they offer. Jennifer is eager to show our community the quality of home care that Senior Helpers provides with her strong background in Community Relations and Advertising/Marketing.

Casey Eklund

Client Services Director

Casey joined Senior Helpers in February 2022 working with our clients. In 2023 she accepted the Ambassador position. She enjoys training new caregivers and visiting clients to address their needs. Casey is proud to be part of Senior Helpers and help the continuing growth in home care.

Monica Keller

Office Manager

Monica joined Senior Helpers in January 2023 as the Office Manager. She is enjoying her new role and getting to meet many of the caregivers. Part of what she does is help with the hiring and orientating of the new caregivers. In her spare time, she enjoys spending time with her Niece. Monica has been a resident of Warren most of her life.

Ashley Santana

Scheduling Coordinator

Ashley Santana joined the Senior Helpers staff in August of 2023 as the Scheduling Coordinator. During her role she has already shown to have extensive knowledge in many other areas of the business. Ashley has several years of extensive experience in the Home Care Industry. She has worked in several positions during her career including DCW, DCW Manager, Scheduling Manager, Billing Manager, Payroll Manager, HR Manager, Intake Coordinator, Recruiter and stand in for Operations Managers as needed. Ashley also holds a PA Professional License as a Health/Life Insurance Broker. This gives her extensive knowledge in dealing with Medicare/Medicaid issues and working with consumers daily. From her first day in the industry Ashley’s passion has always been helping anyone who needs her and remembering that going the extra mile is what sets us apart from the rest. Ashley resides in Fairview with her husband Josh, their 5 kids and dog Hemi.

Patricia Nutt

Director of Care

Patty Nutt joined Senior Helpers as the Director of care in 2022. Patty graduated from Mercyhurst University in 2000 and became a licensed Physical Therapist Assistant. Over the past 23 years her diverse career as a clinician, educator and roles in management led her to Senior Helpers. Patty is fortunate to have experience and resources to educate families and caregivers to provide optimal care to our Geriatric population. Patty has been part of the Summit Community for 35 years raising four daughters with husband Fred.

Gabriella Ruiz

Scheduling Coordinator

Gabriella Ruiz was hired late October 2023 as a Scheduling Coordinator. Gabriella has a year of experience as a Scheduling Manger and seven years of experience in home health care. Gabriella Finds her work to be very rewarding and enjoys working with clients and caregivers to make sure all scheduling needs are being met. She looks forward to growing into her position here at Senior Helpers while striving to make a difference in the daily lives of those we care for and represent.

Stephanie Machowski

Client Services Director

Stephanie joined the Senior Helpers team in the fall of 2022 as the Caregiver Enrichment Manager. Just recently, she accepted the position as the Client Services Director. As we all know – “There’s no place like home.” She works each day to ensure our clients our treated with compassion, understanding, and kindness to help them stay at home. Stephanie is originally from Boston. She lives in Erie County with her family. She loves her family time, fur babies, Bills football and the Boston Red Sox.

Meet the Warren office

Our History

Our process

Meet the Warren Team

Images from the Warren Office

Center of Excellence

Senior Helpers Office Benefits and Resources

Areas We Serve