Serving Urbandale and surrounding areas.
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Meet the Central Iowa office

Welcome to your local Senior Helpers team website, with our office located in Urbandale, IA. One of 300 Senior Helpers offices nationwide, our office serves the entire Central Iowa area, including but not limited to Adel, Altoona, Ankeny, Bondurant, Carlisle, Clive, Dallas Center, Des Moines, Grimes, Indianola, Johnston, Mitchellville, Norwalk, Pleasant Hill, Polk City, Urbandale, Van Meter, Waukee, West Des Moines and Windsor Heights.

Senior Helpers of Central Iowa was opened in 2008 and is locally owned. Senior Helpers has been trusted as the premier reliable partner to assist with senior care needs. Expanding our in-home care and senior services across Central Iowa, we are able to accommodate the increasing need for higher quality home care. The safety of our clients is of primary concern to us. We provide security, comfort and professionalism to our clients and their families, with our goal to lift the burden and provide peace of mind for both the client and the family.

We pride ourselves on having the best and most compassionate caregivers in our area. We work hard to match up your loved one with the most appropriate caregiver(s). We have extensive training programs for our caregivers to prepare them for whatever circumstance they may find in the home. Our Alzheimer’s and Dementia training program is considered the best in the industry. Our Parkinson’s training is also second to none. However, we do not just train our staff. We also offer training to family caregivers and other family members of our clients. It’s important that you know what to expect, as well. We take our responsibility of informing our families and community very seriously.

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies. They realized most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers. 

The first office opened in Baltimore, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand. Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States. 

Senior Helpers of Central Iowa was proud to join the system in 2008. Like every other owner, we too are fully-committed to the original goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.  

We have been lucky to serve hundreds of seniors in our community over the years, and we are committed to continuing to provide uncompromising levels of care to all our families.

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  •  Implementation process
  • Ongoing communication and follow-up plan

Meet the Senior Helpers Central Iowa Team

Jeff

Owner

Jeff’s passion for senior care developed when he was the primary caregiver for his mother after she had a stroke. She moved into his home, and he experienced the joys and frustrations of being a family caregiver. He knows the difficulties of finding the right caregiver, and uses his experience as a basis for hiring the best people and managing Senior Helpers. He especially enjoys working with families to ensure their loved one receives the best possible care. He enjoys spending time with his family, his church family, helping in the community, and being outdoors doing almost anything.

Jenn

Caregiver & HR Coordinator

Jenn has 13+ years of professional administrative experience in health care. Jenn believes our aging population deserves compassionate support in maintaining their independence and dignity while remaining in their own homes. Feeling safe, secure, and dignified while managing health concerns and the aging process are reasonable expectations. Jenn has 5 children and 4 grandchildren. She is a part of a Veteran Family and passionately supports Veterans locally and celebrates her family’s military values and background. Jenn spends a significant amount of time supporting her younger sons in their sports and arts endeavors.

Kate

Office Assistant

Kate enjoys hearing the stories our clients tell. Learning about the experiences and lives of others always opens up her eyes to new perspectives. She attends college with a music and classical studies focus. Outside of work, Kate enjoys spending time with her sister. She also enjoys staying active by going for walks with her dog, playing tennis and taking weekend trips with friends.

Lori

Office Assistant

Lori is originally from the Quad Cities, then moved to Des Moines to attend Iowa State University. She discovered her passion for senior care while caring for a woman in her church when she was just 16. She had been a caregiver for Senior Helpers, and recently made the transition to the office. She focuses on making everyone feel comfortable and happy with their care. She has a great personality that keeps everyone upbeat even in the tough situations that arise. Lori enjoys spending time with her husband and her dog, Neo. Her hobbies include swimming, attending car shows, and watching sports.

Areas we serve

Senior Helpers Central Iowa provides a full range of senior home care services for you or your loved one—from companionship and housework help, to more complex care services, including disease management, Live-In and 24-hour care services.

Senior Helpers Central Iowa serves cities and towns, including but not limited to:

  • Altoona
  • Ankeny
  • Bondurant
  • Carlisle
  • Clive
  • Dallas Center
  • Des Moines
  • Grimes
  • Indianola
  • Johnston
  • Mitchellville
  • Norwalk
  • Pleasant Hill
  • Polk City
  • Urbandale
  • Van Meter
  • Waukee
  • West Des Moines
  • Windsor Heights
  • Adel