Meet The Team | Senior Helpers of North Valley

Meet the North Valley office

At Senior Helpers of North Valley, we are your trusted partner in providing compassionate and personalized senior care services in Studio City, CA, and the surrounding areas. We understand that every senior deserves to age with dignity, independence, and joy in the comfort of their own home.

Our wide range of in-home care services is designed to meet the unique needs of seniors and their families. From personal care and respite care to companion care and specialized care for Alzheimer’s and dementia, our dedicated team is committed to supporting you every step of the way. We customize our care plans to fit each individual’s preferences and requirements, ensuring the best possible outcomes for our clients.

Our Core Services Include:

Personal Care: Our compassionate caregivers assist with daily tasks such as bathing, grooming, medication reminders, and mobility support, helping seniors maintain their independence and dignity at home.

Respite Care: We offer temporary relief to family caregivers, allowing them to take a well-deserved break while ensuring their loved ones continue to receive the highest standard of care. Whether you need a few hours of support or ongoing assistance, our respite care services are flexible to meet your needs.

Companion Care: More than just physical assistance, our caregivers provide emotional support, meaningful companionship, and engagement that enhances overall well-being.

Specialized Care for Alzheimer’s and Dementia: Our trained caregivers offer compassionate, specialized care for seniors facing cognitive challenges. We prioritize safety, comfort, and quality of life to help families navigate these unique caregiving needs with confidence and peace of mind.

Located in Studio City, Senior Helpers of North Valley proudly serves neighboring communities, including North Hollywood, Burbank, Sherman Oaks, and Toluca Lake. We are committed to enhancing the lives of seniors across the region by delivering high-quality, reliable care that families can trust.

Discover the peace of mind that comes with knowing your loved one is in caring, capable hands. Contact Senior Helpers of North Valley today to learn more about how we can support your family’s journey of aging with grace, dignity, and independence.

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies. They realized that most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and accessible in-home care. This was the mission-driven spark that started Senior Helpers.

The first office opened in Baltimore, Maryland, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand. Over the year, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States.

Senior Helpers of North Valley was proud to join the system in 2025. Like every other owner, we too are fully-committed to the original goal of providing dependable and accessible in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community. We are lucky to serve hundreds of seniors in our community, and we are committed to continuing to provide uncompromising levels of care to all our families.

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

Your family's specific goals

Your loved one's daily plan design and schedule

Pricing and payment methods

Implementation process

Ongoing communication and follow-up plan

Meet the North Valley Team

Jyoti Suhag

Proud Owner of Senior Helpers of North Valley

Born and raised in India, Jyoti Suhag grew up in a multigenerational home where family values and caregiving were central. Witnessing her family care for her grandfather after paralysis ignited a lifelong passion for helping others. This mission became deeply personal when she brought her own parents to the United States, ensuring they could age with love, respect, and dignity.

Now residing in Los Angeles with her husband, Jigs, and their children, Anaaya and Vivaan, Jyoti finds joy and inspiration in her personal caregiving experiences. She channels this passion into her work at Senior Helpers of North Valley, where she is dedicated to providing high-quality in-home care services for seniors.

Jyoti holds a Bachelor’s degree in Computer Science from India and a Master’s degree in the same field earned in the U.S. Her 14-year career as a Director of Products in private equity equipped her with exceptional leadership, operational, and team-building skills. Combining her professional expertise and personal caregiving journey, Jyoti strives to empower seniors to live independently and families to find peace of mind through compassionate senior care services.

She believes in hiring and supporting care professionals who share her commitment to excellence and empathy. Jyoti often says, “What I love most about Senior Helpers is making a meaningful difference—helping seniors remain in their homes, bringing families peace of mind, and creating rewarding opportunities for our employees.”

In her free time, Jyoti enjoys giving back to the community, attending events that bring joy to seniors, and spending quality time with her family.

If you’re looking for reliable elderly care services in North Valley, Jyoti and her team at Senior Helpers are here to help. Feel free to reach out to her for assistance or more information.

Yogesh “Yogi” Suhag

Client Services & Operations Manager

Yogesh “Yogi” Suhag brings a strong foundation in customer service, operations, and financial management to the Senior Helpers of North Valley team. As part of the founding family behind the organization, Yogesh joined the business with a shared commitment to delivering compassionate, reliable care and building a service families can truly trust.

Yogesh holds a Bachelor’s degree in Accounting from California State University, Northridge, and brings professional experience in public accounting, business operations, and client support. His background includes managing client accounts, overseeing billing and administrative processes, and delivering high-quality customer service across multiple industries. This experience allows him to ensure that the operational side of care runs smoothly and efficiently for both families and caregivers.

Working closely with his sister, owner Jyoti Suhag, Yogesh plays a key role in supporting day-to-day operations, client services, and internal coordination. He helps ensure seamless communication between families, caregivers, and the care team while maintaining strong systems and processes behind the scenes. His goal is to make every family’s experience with Senior Helpers organized, responsive, and dependable from the very first interaction.

Yogesh is passionate about being part of a family-run organization that prioritizes dignity, respect, and personalized care for seniors. Known for his calm demeanor, attention to detail, and problem-solving mindset, he is committed to building lasting relationships with families and supporting the high standard of care that defines Senior Helpers of North Valley.

Justine Penaloza

Scheduling Manager

Justine brings a warm and caring presence to her role as a Home Care Scheduler, supported by a solid administrative background. Previously serving as an Administrative and Loan Clerk, she transitioned into the home care industry with a passion for helping families and ensuring exceptional service for both clients and caregivers.

A proud wife and devoted mother of three daughters, Justine balances her professional life with her love for family, food, and adventure. In her free time, she enjoys road trips, traveling, and whipping up delicious meals and baked treats—especially cakes and pastries.

Based in La Carlota City, Philippines, Justine is a dedicated and joyful team member who thrives on connection, organization, and heart.

Althea Pardo-ano

Scheduling & Care Coordination

Althea is an integral part of the Senior Helpers of North Valley team, supporting scheduling and day-to-day care coordination to ensure every client receives consistent, dependable service. She works closely with families and caregivers to manage schedules, coordinate coverage, and help maintain smooth communication across the care team.

With a strong background in administrative support and client coordination, Althea is known for her responsiveness, organization, and attention to detail. She understands how important reliability is in home care and is committed to making sure shifts are filled, caregivers are supported, and families feel confident that their loved ones are being cared for without interruption.

Althea takes pride in being part of a team that delivers compassionate, high-quality care to seniors. Her dedication behind the scenes helps ensure that each client’s care experience is seamless, professional, and centered around their unique needs.

Maria Valeria

Caregiver Recruitment & Talent Manager

Maria Valeria serves as theCaregiver Recruitment & Talent Managefor Senior Helpers of North Valley, where she is dedicated to finding compassionate, reliable, and highly qualified caregivers to support the seniors and families we serve. She plays a vital role in building a strong care team by carefully screening candidates, coordinating interviews, and ensuring each caregiver meets our high standards for professionalism and empathy.

Currently pursuing a degree in Psychology at Universidad de La Sabana, Maria brings strong academic training focused on understanding human behavior and applying it within business and social service environments. Her educational background allows her to approach recruitment with empathy, insight, and a people-first mindset, ensuring both caregivers and clients feel supported and understood.
With a strong background in recruitment and people operations, Maria focuses on identifying caregivers who not only have the right experience and skills, but also the heart and patience required to provide exceptional in-home care. She works closely with leadership and scheduling teams to understand client needs and match them with caregivers who can deliver personalized, consistent support.

Maria is passionate about creating meaningful employment opportunities for caregivers while helping families feel confident that their loved ones are in trusted hands. Her attention to detail, responsiveness, and commitment to quality help ensure that Senior Helpers continues to provide dependable, compassionate care throughout our community.

Watch Jyoti Suhag's Interview on KCAL News

In this inspiring segment on KCAL News, Jyoti Suhag, owner of Senior Helpers of North Valley, shares her personal journey and passion for senior care. She opens up about the challenges family caregivers face, signs of burnout, and practical strategies for creating balance—reminding us all why compassionate in-home care matters.

From sanity-saving tips to the importance of support networks, this interview highlights how Senior Helpers of North Valley is helping families find peace of mind and give their loved ones the dignity and care they deserve.

Whether you're a family caregiver or seeking support for a loved one, this conversation is a must-watch.