Meet The Team | Senior Helpers of West Valley

Meet the West Valley Office

More than 90% of seniors want to be able to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers of West Valley we believe that getting the best care for your loved ones should not be complicated. We recognize the growing need for in-home care services, and with our passion for helping others, we are committed to delivering the best possible care to seniors in the West Valley, AZ community.

We take the opportunity to provide care in your home seriously and make it a priority to provide the highest level of client service possible. We have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs. You can feel confident that your loved one is in good hands with Senior Helpers.

It’s Personal!

As we age our lives change and as this occurs, we realize more and more each day that we need the support of others to maintain our health and independence. I started learning this lesson in 2014 when I was diagnosed with a bacterium that caused stomach cancer and I was in a fight against this bug to save my life. While the Doctors had the best intent to eradicate this alien from my system, the methods they tried put my immune system at great risk. My kidneys were failing, my liver impacted, and I grew weaker and weaker each day. As a result, I couldn’t work for six months and my family and friends had to pitch in to help me with day to day activities.

I know firsthand the struggles of asking for help and what it’s like to feel vulnerable & overwhelmed with something you seem to have no control of. But getting some help made all the difference! It gave my family peace of mind and helped me to release some things I no longer needed to worry about and focus on my healing.

My promise to you - Senior Helpers of West Valley staff will be nurturing, gentle and compassionate in helping your loved one(s) maintain their independence as they age with dignity in the comfort of their home. We will focus on what the client CAN DO and together we will develop a care plan to enhance your life.

Let’s talk soon about how we can help you or a loved one.

Many Blessings!

Keitha Bonadie, CDP
Certified Dementia Practitioner
Operations Director

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

Your family's specific goals

Your loved one's daily plan design and schedule

Pricing and payment methods

Implementation process

Ongoing communication and follow-up plan

Meet the West Valley Team

Ketha Bonadie

Operations Director

Matt

Office & IT Support

Rachea Roethler

Branch Manager

Rachea brings more than 15 years of healthcare and management experience to our team, ensuring that our operations run smoothly and effectively. She oversees client care with a personal touch—developing care plans, supporting caregivers, and making sure every client receives safe, respectful, and reliable services. Known for her approachable leadership style, Rachea builds strong relationships with clients, families, and staff, reflecting our mission to provide compassionate care and meaningful experiences.

Hayley Jones

Care Team Manager

With nearly a decade of healthcare experience in cardiology and family medicine, Hayley brings a well-rounded perspective to our team. She began with our agency as a caregiver, building strong connections with clients and families, and now applies that hands-on knowledge in her administrative leadership role. Guided by empathy and insight, Hayley bridges direct care and office support, making her a trusted leader and a steady anchor for both caregivers and staff.

Jade

On Call Coordinator

With more than 17 years in customer service, Jade is skilled at building lasting relationships, resolving challenges with empathy, and creating positive client experiences. Her experience in both frontline support and behind-the-scenes coordination gives her a well-rounded understanding of how to deliver dependable, high-quality service.

Lloyd

Scheduling Manager

Lloyd holds a Bachelor of Science in Business Administration and brings over 18 years of management experience. Known for his charismatic leadership and genuine care for people, he creates a supportive environment where caregivers feel empowered and families feel reassured. Combining business expertise with compassion, Lloyd ensures our agency delivers reliable care with the dignity, respect, and personal attention every client deserves.

Meet the West Valley Office

It’s Personal!

Our process

Meet the West Valley Team

Senior Helpers of West Valley, AZ

Areas We Serve