Meet The Southwest Pittsburgh, PA Team | Senior Helpers of Southwest Pittsburgh

Meet the Southwest Pittsburgh Office

More than 90% of seniors want to be able to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers of Southwest Pittsburgh we believe that getting the best care for your loved ones should not be complicated. We recognize the growing need for in-home care services, and with our passion for helping others, we are committed to delivering the best possible care to seniors in the Southwest Pittsburgh community.

We take the opportunity to provide care in your home seriously and make it a priority to provide the highest level of client service possible. We have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs. You can feel confident that your loved one is in good hands with Senior Helpers.

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies. They realized that most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and accessible in-home care. This was the mission-driven spark that started Senior Helpers.

The first office opened in Baltimore, Maryland, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand. Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States.

Senior Helpers of Southwest Pittsburgh was proud to join the system in 2020. Like every other owner, we too are fully-committed to the original goal of providing dependable and accessible in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community. We are lucky to serve hundreds of seniors in our community, and we are committed to continuing to provide uncompromising levels of care to all our families

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

Your family's specific goals

Your loved one's daily plan design and schedule

Pricing and payment methods

Implementation process

Ongoing communication and follow-up plan

Meet the Southwest Pittsburgh Team

Jeff Kosor

Owner

Jeff opened the Senior Helpers of Southwest Pittsburgh, PA office in 2020. Jeff is a graduate of the University of Pittsburgh at Johnstown with a Bachelor of Science degree in Biology. Upon graduating, he fulfilled a lifegoal of working in the pharmaceuticals segment of healthcare and served in multiple roles spanning numerous years. In reflecting on those years, Jeff realized that the most rewarding times were those when patients told him that what he was doing, and the therapies that he represented, made a difference in their quality of life. It was this sense of desiring to give back to society and to help others that led Jeff to Senior Helpers and the decision to open this office location. Helping the growing population of seniors made sense, and given time, we will all be a part of this group.

Jeff spends his free time working towards ongoing fitness. He is a science enthusiast, a sports memorabilia collector, and an advocate for animals.

Dominic A. Bianco

Client Services Manager

Dominic joined the Senior Helpers of Southwest Pittsburgh, PA in 2022. Dominic is a graduate of California University of Pennsylvania with a Bachelor of Arts degree in Communications. Upon graduating, he began his career in Sales, Marketing, and the Literary Arts, serving in multiple roles spanning several years. In addition to Sales and Marketing, Dominic is the author of two young adult novels as well as the publisher of a successful dinosaur themed magazine.

Previously, Dominic had helped care for his Great-Aunt when needed. This experience deepened his love and understanding of Senior Care, leaving an unchangeable impression on him. He is an advocate for his clients and caregivers and has a strong connection and duty to ensuring their health and happiness.

Dominic spends his free time working on his passion projects, like his writing and artistic endeavors. He is an art enthusiast, a superhero memorabilia collector, and is fascinated by science, specifically dinosaurs.

Anne M. Dutton

Scheduling Manager

Anne joined the Senior Helpers of Southwest Pittsburgh, PA in 2022. Anne received her Certified Nursing Assistants certification from Presbyterian SeniorCare Network Southmont. In addition, Anne is also a certified Medical Technician. Prior to Anne’s training and position with Presbyterian SeniorCare Network Southmont, she worked directly in the field as a Home Health Aide and hospice CNA, providing compassionate and fulfilling end of life care.

Anne is Basic Life Support (BLS), Cardio Pulmonary Resuscitation (CPR), Automated External Defibrillator (AED), and Glucose Monitoring trained. Anne is pleased to bring her experience and training to Senior Helpers. Anne’s passion and expertise in senior care is only rivaled by her appreciation, love, and commitment to the seniors she provides care to. She treats all of her clients with respect and kindness, while blending her extensive and impressive knowledge from her previous experience within the healthcare industry.

Anne spends her free time with her family and her dogs. Anne is an avid reader, vintage cinephile, and lover of photography.

Heather Reed

Care Team Manager

Heather joined the Senior Helpers of Southwest Pittsburgh, PA in 2024. Heather received an Associate's in Specialized Business Degree having completed the Paralegal Specialist Program from Western School of Health and Business Careers. Heather also received her Associate's in Specialized Business Degree in Criminal Justice from Everest Institute. Upon graduating, she began working as an APA (Undercover Security) for Rite-Aid Pharmacies. During Heather's time as an APA, she also started working part time as an on-call supervisor for a senior care agency. 3 months later, Heather moved into a full-time position with the senior care agency, where she worked for 6 years, moving into the scheduling management position before the owner sold the offices.

Heather is excited to bring her knowledge and skills she has learned and developed over the past 6 years to Senior Helpers. Heather's drive to help others is what she is striving to achieve in her role here. She believes that communication is key; Act as a role model; Foster a culture of responsibility; Consistently work to build esteem and confidence and to always work on Coaching and mentoring.

In her free time, Heather loves to spend time with her daughter and son and her family. Heather also loves to go to the gym, guided journaling, watching documentaries and constantly working on growing as a person and finding her own happiness.

Susan Pettit, RN

Staff Nurse

Sue Pettit had wanted to become a nurse since she was a little girl. And with work and school loans, she made it happen with the support of family and friends. Sue was a diabetes educator for many years where she learned how important it is to improve the quality of her patient's lives and that is true to this day.

"My father was a Navy Seabee, my older brother was a Marine and served in Vietnam where he was wounded. My other brothers, who were twins, served in the Army and Air Force. My mother had service photos of each of them lined up on one wall of the dining area. It reminded me that my family had been in support of our country every time I visited. Those photos are gone now, but I still have such respect for those who have served. I always will. It's a privilege to work with them!"

Sue is a graduate of the Uniontown Hospital School of Nursing, Carlow College and Duquesne University. She lives in a small village with her cats and goat and spends time with her daughter and granddaughter often.

Meet the Southwest Pittsburgh Office

Our History

Our process

Meet the Southwest Pittsburgh Team

Introducing Senior Helpers of Southwest Pittsburgh

Areas We Serve