Meet The Team | Senior Helpers of Senior Helpers Eastern Idaho
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Serving Eastern Idaho and the surrounding areas.
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Serving Eastern Idaho and the surrounding areas.
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Meet the Senior Helpers Eastern Idaho office

More than 90% of seniors want to be able to age in their own home with dignity but getting the right type of care can seem daunting.  At Senior Helpers of Eastern Idaho we believe that getting the best care for your loved ones should not be complicated.  We recognize the growing need for in-home care services, and with our passion for helping others, we are committed to delivering the best possible care to seniors in the Idaho Falls community. 

We take the opportunity to provide care in your home seriously and make it a priority to provide the highest level of client service possible.  We have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs. You can feel confident that your loved one is in good hands with Senior Helpers.

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies.  They realized that most seniors would prefer to age in their own home rather than move into an unfamiliar institution.  Unfortunately, the options available to most seniors were very limited.  Most seniors did not have access to well-trained, dependable and accessible in-home care. This was the mission-driven spark that started Senior Helpers. 

The first office opened in Baltimore, Maryland, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand.  Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States. 

Senior Helpers of Eastern Idaho was proud to join the system in 2021.  Like every other owner, we too are fully-committed to the original goal of providing dependable and accessible in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.  We are lucky to serve hundreds of seniors in our community, and we are committed to continuing to provide uncompromising levels of care to all our families.

Our process

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant.  This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  •  Implementation process
  • Ongoing communication and follow-up plan

Meet the Eastern Idaho Team

Nicholas Magnusson

Nicholas Magnusson

Owner

Nicholas has been a Registered Nurse Since 2008 and was most recently a Director at UCSF before purchasing the company from the previous owner. He brings a passion for high quality care and decreasing hospital readmissions through extremely high quality standards for his staff and himself. Nicholas Has worked in both adult care and pediatric care in the hospital environment before starting a leadership role in 2014. He has worked in many different areas and through his training as a Registered Nurse brings a wealth of expertise and passion not seen in most homecare companies. 

Michelle Morgan

Michelle Morgan

Vice President of Operations

Michelle brings a wealth of knowledge in to Senior Helpers through her various experiences in Home Care. She studied Kinesiology and Gerontology at San Francisco State. She was inspired to work with the elderly by her experience at a young age providing support to her Grandfather who was bed ridden and her Great Aunt who suffered from Schizophrenia and Dementia. She worked for Hospice as well. She has worked for Senior Helpers for 7 plus years. She passes this experience in the form of training and ongoing support for all Senior Helpers staff and holding all to the high standards that Senior Helpers San Francisco and the Peninsula requires for our clients.

AJ Knight

AJ Knight

Operations/Client Services Manager

A.J. was born in Rexburg and was raised in Ammon and Idaho Falls. He lived in the Boise Area for 7 years where he stared his career in care giving at St. Alphonsus RMC, and has been a care giver for over 23 years and has great knowledge and leadership experience as well. He moved back to Idaho Falls to be a caregiver for some of his family members and worked for his father’s Home Health company while earning his Degrees in Business. He enjoys spending time with his family and 2 Kids, as well as traveling and helping others.

Cyndie Hall

Cyndie Hall

Caregiver Manager

Cynthia Hall has brought Experience into Senior helpers. Working in the in-home care industry for 15 years. Cynthia has taken care of seniors in a variety of capacities. She is committed & conscientious, while always striving to make a difference in her client’s care requirements. Cynthia also brings to the table a great attitude and Leadership, as well as taking care for her own mother as a caregiver for 6 years. She enjoys time with her family and Farm animals as well.

Seena Ortega

Seena Ortega

Caregiver Manager

Seena was born and raised in the Bay Area, California (go 49er’s)! She moved to Idaho to be closer to family in early 2020. She is a mother of 3 beautiful daughters and 8 grandchildren. She enjoys travelling, Bingo and time spent with her family. Seena’s passion for helping others began over 30 years ago and she continues to serve our seniors in Idaho.

Rachel Miranda

Rachel Miranda

Scheduling Manager

Rachel comes to Idaho from many different places.  She has 6 children and enjoys spending time with her family and supporting them in all of their activities.  Rachel loves camping, boating and spending time with her 5 grandbabies.  She comes to us with 6 years experience in home care and a great positive attitude.

Caring In America Podcast
PODCAST FEATURE

Caring In America Podcast

We're excited to announce that Nicholas Magnusson, owner of Senior Helpers in the Treasure Valley and Idaho Falls, Idaho, was recently featured on the "Caring In America" podcast with host Richard Wexler.

Tune in to hear Nicholas discuss his journey from a registered nurse to a passionate advocate for high-quality home care. Learn about Senior Helpers' commitment to keeping individuals out of the hospital and providing top-notch care through our comprehensive approach to caregiving.

Listen to Podcast

I want to take this opportunity to express our thanks for the superb work Diane did for Dad while he was in the hospital. She was punctual, personable, and dedicated. She helped my Dad immensely during a difficult time for him. Her calm manner and brilliant smile worked magic. My Dad’s attitude changed completely for the better after her first visit. Thank you so much for giving us Diane. She really is a remarkable person and very caring.
 

Areas We Serve

Senior Helpers of Eastern Idaho provides a full range of senior home care services for you or your loved one—from companionship and light housework help, to more complex care services, including disease management,  and 24-hour care services.

  • Aberdeen
  • American Falls
  • Arbon
  • Arco
  • Arimo
  • Atomic City
  • Bancroft
  • Bern
  • Clifton
  • Dayton
  • Downey
  • Firth
  • Franklin
  • Geneva
  • Grace
  • Holbrook
  • Howe
  • Inkham
  • Lava Hot Springs
  • McCammon
  • Malad City
  • Montpelier
  • Moore
  • Paris
  • Pingree
  • Rockland
  • St. Charles
  • Shelley
  • Soda Springs
  • Springfield
  • Thatcher
  • Wayan
  • Weston
  • Fish Haven
  • Ashton
  • Driggs
  • Dubois
  • Felt
  • Hamer
  • Iona
  • Irwin
  • Island Park
  • Lewisville
  • Menan
  • Monteview
  • Roberts
  • Spencer
  • Swon Valley
  • Terreton
  • Teton
  • Tetonia
  • Victor
  • Idaho Falls
  • Sugar City
  • Saint Anthony
  • Ririe
  • Rigby
  • Rexburg
  • Newdale
  • Preston
  • Blackfoot
  • Pocatello