Just a quick note to express my family’s gratitude for the hard work that Kareen and Marie and Val have put in to keep continuous coverage for my father. Finding caring and appropriately trained aides is challenging, especially with the greater than usual scheduling changes we’ve experienced in recent months. Thanks, as always, too, to the invaluable support that Marissa offers.
Hi, I'm visiting my parents for a few days staying over in their apartment, and so was able to observe one of their regular morning aides - Magguy - in action. I thought she did an excellent job and had a lovely manner and attitude, and she was brilliant in being able to wash my mother's hair yesterday even though my mother was being very diffictult about it. I tolder her how impressed I was but I also wanted to make sure her employer knew it too.
-Terri Schimek, Eileen's daughter
Thank you for the wonderful, caring service you provided. I had an opportunity to recommend you (highly) to the lady sitting next to me on a plane ride. She is interested in companion care for her mother and I gave her your name and number. If she is smart, she will call you!
Thanks again, Michael. You're awesome!
On the service itself, I can say my father is very pleased, as am I. He seems extremely happy with the service and he is in better spirits than he has been for quite some time. It really is a load off for me knowing that he is well taken care of and happy. He seems extremely fond of Renate. He raves about her attentiveness, her cooking, cleaning and organizing, and her coming up with things to do outside the home (like going to the beach occasionally, which was news to me – he was never a beach lover).
I think Miriam is doing a great job with my aunt… I know Stella is not an easy person to take care of and I feel Miriam has gone above and beyond especially at night. I can't believe how honest she is, quite refreshing in this day and age and I hope her replacement has the same personality
Thanks for the note. I appreciate what you guys did and Dawn was awesome! She definitely went the extra mile for my dad!
-Daryn & Dana
I heard from my mother earlier regarding her first day with Philomena. She is thrilled (to put it mildly). She said she feels like she has her “life back.” Thanks so much to both you and Michael for setting this up so quickly and finding such a perfect fit for my parents.
Ms. Dawn (Your Care Manager) is an outstanding asset to Senior Helpers of South Palm Beach. No matter how intense the pressure is, her calm leadership enables her to move forward productively and amicably through the nightmarish Medicaid system and the nursing home process. I contracted with her to move my father from a nursing home in Florida to a nursing home in NY. Anyone that knows the bureaucracy with Medicaid and how hard it is to navigate the system can appreciate that it is not any easy task. A process that usually takes 1 year took her under 6 months to complete. My father is in fact coming to New York this week. I am dealing with two sick parents and had immense stress and pressure in my life and she was able to calm me, reassure me, and get the job done even though there were a lot of unique obstacles in my father’s case. Dawn was understanding, cheerful, and always very professional. She was able to successfully deal with all different types of personalities from the nurses, doctors, financial institutions and the government folk. I would highly recommend her services.
Words cannot express our appreciation and gratitude for the exceptional care you provided to our Mom. From our first meeting with Michael it was evident that you are a special organization with very compassionate, special people Everyone that was involved with the caring of Mrs. Canty could not have been nicer nor given her better care. It is with our utmost appreciation that we thank you for everything that you did for our family and the very special persona that was our Mom. We wish you every success in the future and hope that your extraordinary care is appreciated by all as it was appreciated by us.
-The Canty Family
"I would like to commend you organization for the wonderful job they did in caring for my mother. Senior Helpers of South Palm Beach was called in to provide round the clock care when our previous arrangements suddenly collapsed following a family crisis. From the first time we spoke to one of your aides on the phone, we felt confident that Mom was in good hands. This feeling grew stronger with every contact especially when we arrived in Florida and met your staff in person. They took Mom to her medical appointments, ensured her prescriptions were filled and even bought food and other needed household supplies. Senior Helpers is truly an organization that puts the needs of the client first and we recommend them highly to anyone needing competent and compassionate care for an elderly relative."
– Daughter of client.
"I can't say enough about our caretaker! She did everything we asked and more. She was friendly, kind, helpful and all with a sense of humor. I found an angel in her!"
"I want to thank you for all your efforts in finding the appropriate caregiver for my mother. The chaos that existed prior to retaining your services has been replaced by a sense of order and peace. My mother is happier and feeling more secure. I am glad that I followed my instincts and put faith and trust in you after we had our initial conversation. As you know, my previous experiences with other local agencies had been disastrous. Your personal involvement in selection and follow up has made this a positive experience for both my father and me."
–Daughter of Client
"My mother and I so appreciate the loving care you recently provided as she was moved to a new community and settled in. From my first call, we were extended courtesy, guidance and assistance; and every phone call thereafter was answered or returned immediately. We can wholeheartedly endorse senior helpers and would certainly call you again in the future should the need arise."
–Daughter of a Client