…You have the edge on empathy…
S. Potter in Yountville
My caregiver is really remarkable. You have yourselves a winner on your hands in my opinion and I don't want anyone to take her away!
Lizbeth talked with kindness and was very gentle. Nothing ruffled her feathers. My parents liked her a great deal and she treated them both like seniors deserve to be treated as if she really cared about their feelings. Our family appreciated her.
My Caregiver “.... has been a remarkable example of what your company stands for and I tell others all the time who I use for extra help. You’ve all been very nice and understanding. Thank you.”
“I want to thank all of you so much. You guys have been outstanding and we cannot thank you enough for everything.”
The daughter of Mrs. M says, “ I spoke to my mother several times over the past few days. I cannot believe the emotional difference having you send in the caregivers while she is at nursing home has made on her. This is the best I have seen my mother in years! I cannot believe it! I am coming back from Oregon a few days early just because I want to be able to see her in person and this new outlook she seems to have.”
I can't sleep until I let you know how blown away I am by the professionalism, and care shown by your company already towards myself and my mom. First, your calls during your time off, followed by lovely Vanessa who made an instant connection with mom. This morning, I find mom beaming as she was walking down the hallway with Laurie and, finally, I belatedly checked my voice mails on my drive home to find a message from Pam describing the plan and all that she had found thus far. During this new chapter with mom, it is beyond comforting to know that people are there for you when you need them.
My mother is being moving onto the Memory Care Unit the beginning of next week. We appreciate the assistance Senior Helpers has provided this past month. Again, thank you for your help in keeping our Mom safe.