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COVID-19 Coronavirus Update



At Senior Helpers, our utmost priority is always the health and safety of our clients, their families, and our employees. Due to the risk of a group setting, you may be considering discharging your loved one from a senior care community to be cared for at home. We are here to help.

As experts in the senior care industry, we can offer valuable insights into the best way to care for your loved one through this stressful time. Senior Helpers caregivers are available to provide immediate care and support to our senior community and their families. Contact us now. 

Best practices for hygiene and safety during the Coronavirus outbreak have been reinforced with all Senior Helpers employees.


Honoring Senior Helpers Caregivers and Staff

As a franchise system, Senior Helpers would like to take a moment to recognize the daily efforts of our caregivers, who are truly the lifeblood of our organization. From coast-to-coast, including Hawaii and Alaska, Senior Helpers franchisees share their heartfelt thanks for going above and beyond the call of duty. Our great Senior Helpers partners in Australia and Canada also joined in making this video an international recognition of these individuals, our healthcare heroes, for helping us to keep seniors vibrant, safe, and healthy at home!

Guidance from the Centers for Disease Control (CDC)


What do we know?

Early information confirms that some people are at higher risk of getting very sick from this illness. This includes older adults and people who have serious chronic medical conditions like heart disease, diabetes and lung disease.

If a Coronavirus outbreak does happen in your community, it could last for a long time. Because of many clients’ age and/or their health situations, it is extra important for you to take actions to reduce your risk of getting sick with the disease.

Senior Helpers direction to maximize client safety


Staying Current: We review guidelines from the U.S. Centers for Disease Control and Prevention (CDC) daily and provide owners and staff with updates as they become available  

Prevention: We have directed all caregivers and staff follow enhanced prevention procedures.  

  • Avoid touching public surfaces with your hands whenever possible, including such things as doorknobs, elevator buttons, restroom surfaces, restaurant menus and tables, public computer keyboards, etc.  

  • Avoid touching their eyes, nose or mouth.

  • Wash their hands often with soap and water frequently, for at least 20 seconds.  

  • Avoid close contact with people who are sick.

  • Stay home when they are sick.

  • Cover their cough or sneeze with a tissue, then throw the tissue in the trash.

  • Clean and disinfect all touched surfaces and objects frequently using a regular household cleaning spray or wipe.

  • Avoid crowds, especially in poorly ventilated spaces. Your risk of exposure to respiratory viruses like COVID-19 may increase in crowded, closed-in settings with little air circulation if there are people in the crowd who are sick.

  • Avoid all non-essential travel including plane trips, and especially cruise ships. 

Routine environmental cleaning: All staff and caregivers have been instructed to clean frequently touched surfaces daily and commonly used surfaces before each use.  This includes areas such as workstations, countertops and doorknobs.

We are minimizing employee risk: Any employees who appears to be sick will be sent home immediately. We require that employees who have a sick family member at home be tested.