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Meet the Columbus Office

More than 90% of seniors want to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers of Columbus we believe that getting the best care for your loved ones should not be complicated. Kean Dillon opened the Senior Helpers of Columbus office in 2018 because of his passion for helping others and his interest in the growing need for in-home care services. Kean is committed to delivering the best possible in-home care to seniors in the Columbus community.

We in-home care seriously and make it a priority to provide the highest level of client service possible. Over the past year we have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs.

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies. They realized most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers.

The first office opened in Baltimore and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand. Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States.

Senior Helpers of Columbus was proud to join the system in 2018. Like every other owner, we too are fully committed to the original goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.

Kean Dillon was drawn to Senior Helpers because he saw the need to help seniors age at home with dignity while taking care of his mother.

We have been lucky to serve hundreds of seniors in our community over the years, and we are committed to continuing to provide uncompromising levels of care to all our families.

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one and your options. Together we can discuss their needs, review our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  •  Implementation process
  • Ongoing communication and follow-up plan

Meet the Columbus Team

Kean Dillon


When you’re looking for an in-home senior care company, you’re looking for someone who treats you with the same warmth, respect and care they would give to a family member. I’m Kean Dillon, the owner and operator of Senior Helpers of Columbus, and I feel the same way because I’ve been there.

My journey into home care began when I realized my elderly mother was having difficulty taking care of herself due to Alzheimer’s. She lived several states away and had no desire to enter into a senior facility (They made her feel “old.”) So I tried to find local care.  Finding quality help proved impossible. Consequently, I moved her into my home in Columbus.

The transition was a challenge for everyone. I quickly realized there is a lot to learn about Alzheimer’s and caring for an elderly parent. However, through hard work, research, humor and a lot of patience we made it through, and grew even closer.

After she passed on, I realized making her life better was very rewarding and decided to make caring for the elderly my career.

When you call Senior Helpers, you’ll be greeted by a team member who genuinely wants to listen to you first and then discuss how we can help. I recognize the need for providing excellent customer service with sincere compassion and empathy.  The only caregivers I hire are those I would want to have taking care of my family.

Venus Skaggs

Office Manager

I am new here to the team at Senior Helpers and look forward to where this journey will take me. I have 12 plus years of caregiving experience and look to bring my knowledge and know how to Senior Helpers. My role is Office Manager, assisting Kean Dillon in the daily activities of the office, and to help grow and expand on his idea. I have a true passion and yearning to help others and really enjoy assisting in the care of our elderly. Often times when one gets older there is no one around to help aid and assist in the daily functions one might need. That is where Senior Helpers fits in. I am truly excited to be part of this team. When my mother became ill, I knew right then I needed to be on this side of care and I have not looked back since I started on this journey. I am looking forward to working and growing here at Senior Helpers but most importantly to help out in the community with our seniors.

Valerie Whitman

Director of Operations

Valerie is a Registered Nurse that is actively involved with her clients, crafting company culture, shaping the lives of people and innovating future growth opportunities.

She provides executive leadership in the areas of patient experience and engagement at all touchpoints of care and is accountable for enterprise-wide implementation of quality, safety and patient experience strategy.

She practiced for > 20 years as a Registered Nurse that is actively involved with her clients, crafting company culture and coordinating with doctors and other healthcare professionals in regards to their home health patients.

She is the Vice President and Co-founder of SteppingStone Residential, serving on the board of Directors and Executive Staff. Her lifelong appreciation for health care and wellness has led to social planning within the community of DD clients.

She is specifically attuned to the challenges of Elder and DD care.

Valerie earned her degree in nursing in 1996 from Kent State University. As well as being a passionate nurse, she is also a mother of one child and a mentor to many. She and her family enjoy helping others as well as spending quality time with her dogs.

Call or email us today and let’s talk about how we can help you and your family live life to the fullest.

When you call Senior Helpers, you’ll be greeted by a team member who genuinely wants to listen to you first and then discuss how we can help. I recognize the need for providing excellent customer service with sincere compassion and empathy.  I also only hire caregivers I would want to have taking care of my family.

Nichole Bright-McNair

Community Relations Manager

Throughout her 20 years as a sales professional, one the main ingredient to Nichole’s success is her passion to serve the needs and goals of others and her ability to bring peace of mind to challenging situation. Prior to joining Senior Helpers, Nichole worked as a Home Health Care Consultant, specializing in Alzheimer’s and Dementia care, and as a Territory Manager for the world’s largest and leading pharmaceutical and medical device companies before that. As the Founder of a successful consulting firm, Nichole is also an enthusiastic speaker and considered a subject matter expert in healthcare sales and service.

Nichole lives in Pickerington, Ohio with her husband and 3 sons and enjoys spending time with her parents who have recently relocated to Columbus.  

Areas we serve

Senior Helpers of Columbus provides a full range of senior home care services for you or your loved one — from companionship and housework help to more complex care services, including disease management, Live-In and 24-hour care services.

Senior Helpers of Columbus serves the cities and towns of Columbus and surrounding areas.

  • Columbus
  • Delaware
  • Dublin
  • Gahanna
  • Galena
  • Hilliard
  • Lewis Center
  • New Albany
  • Ostrander
  • Powell
  • Upper Arlington
  • Westerville
  • Worthington
  • Amlin