Meet The Piedmont Triad Team | Senior Helpers
Skip main navigation
Serving The Piedmont Triad and the surrounding areas.
Type Size
Serving The Piedmont Triad and the surrounding areas.
Skip to main content
Past main navigation Contact Us

Meet the Piedmont Triad Office

More than 90% of seniors want to be able to age in their own home with dignity but getting the right type of care can seem daunting.  At Senior Helpers of The Piedmont Triad we believe that getting the best care for your loved ones should not be complicated.  We recognize the growing need for in-home care services, and with our passion for helping others, we are committed to delivering the best possible care to seniors in the The Piedmont Triad community. 

We take the opportunity to provide care in your home seriously and make it a priority to provide the highest level of client service possible.  We have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs. You can feel confident that your loved one is in good hands with Senior Helpers.

Why Senior Helpers

Senior Helpers Piedmont Triad owner, Jay Scripter, tells his story and philosophy for service.

Our History

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies.  They realized that most seniors would prefer to age in their own home rather than move into an unfamiliar institution.  Unfortunately, the options available to most seniors were very limited.  Most seniors did not have access to well-trained, dependable and accessible in-home care. This was the mission-driven spark that started Senior Helpers. 

The first office opened in Baltimore, Maryland, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand.  Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States. 

Senior Helpers of The Piedmont Triad was proud to join the system in 2020. Like every other owner, we too are fully-committed to the original goal of providing dependable and accessible in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.  We are lucky to serve hundreds of seniors in our community, and we are committed to continuing to provide uncompromising levels of care to all our families

Our process

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant.  This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  • Implementation process
  • Ongoing communication and follow-up plan

Meet the Piedmont Triad Team

Jay Scripter

Jay Scripter

Owner

Mr. Scripter started his professional career as a Mechanical Engineer, graduating from South Dakota State in 1985 and then quickly realized that improving manufacturing and service  businesses was his passion.  In 1992 he obtained an MBA from Drake University and progressed through assignments to be an Executive at many companies such as Vice President of Operations for Silverline, O-I, FXI and Trex.  Mr. Scripter was also President for North America at HB Fuller.  In recent years, the severe stroke of his mother channeled Mr. Scripter’s passion into health care where he aspires to provide an in-home health care option, for both customers and teammates, that is clearly a leader and first choice in the community.

Darlene Scripter

Darlene Scripter

Vice President

Darlene is Vice President at Senior Helpers Lake Norman.

Darlene has a Degree in Business Administration Penn State and 20+ years of experience as an executive assistant in various enterprises including health care.

Darlene is married to Jay, enjoys tennis, and her two dogs, Zoe and Libby.  She has two sons Pierce and Hunter and lives in Mooresville.

She enjoys networking and helping people and is very active in the community.  

Janelle Dodd

Janelle Dodd

Director of Sales and Marketing

Janelle joined Senior Helpers of Lake Norman in November 2019 as Director of Sales and Marketing Lake Norman.

Janelle has over 30+ years in the medical industry. She was an LPN and went on the complete her RN degree. She specialized in Neurology, Cardiology, Acute Renal Dialysis and Operating Room. Janelle ran a division of Kelly Assisted Living in Grosse Pointe Michigan She was also a Clinical Liaison for Rehabilitation Hospitals in Georgia and South Carolina.

She later went on and developed a career in Medical Sales selling Medical Devices, Pharmaceuticals, Laboratory sales and Assisted Living. Janelle will be covering the Lake Norman territory as Director of Sales and Marketing.

She currently lives in Mooresville and is married to Patrick and has a daughter Sara, son-in law Chris and a new grandson named Colin. She also has a dog named Morgan.

She enjoys helping people to live their best life. When not working she is an avid boater, enjoys reading, cooking and entertaining. 

Christine Hogan

Christine Hogan

Director of Sales and Marketing

Christine Hogan has been a nurse since 2011. She obtained her Associates Degree in Nursing from Guilford Technical Community College and her Bachelor’s Degree of Science from the University of North Carolina Wilmington. Most of Christine’s experience comes from working at the bedside at Wake Forest University Baptist Hospital in which she worked with the adult population. She also has experience in long term care facilities and home health. Outside of work, Christine enjoys spending time with her children, being outdoors, and crafting.

Candace Shamblin

Candace Shamblin

Director of Operations

Candace Howell Shamblin has been a nurse for over a decade. She obtained her Bachelor’s of Science, in Nursing from Winston-Salem State University. She has gained most of her experience in long term care, which is where her passion is. Her previous roles include the management of a large skilled nursing facility, the Director of Nursing for a long term care facility that cared for children and adults with developmental delays, a Resident Care Coordinator for an assisted care facility, a Clinical Coordinator for a busy family practice, and a clinical coordinator for Home Health.

When Candace isn’t providing nursing care you can find her spending time with her family and pets, shopping, cooking or enjoying driving cars.

Tanya Berry

Tanya Berry

Office Coordinator/Scheduler

Tanya Berry joined Senior Helpers in October of 2021 Office Coordinator/Scheduler. She brings over 15 years of experience in caring for Seniors. She then had the privilege of caring for her grandmother for 2 years, followed by an additional 5 years of private duty care. She grew up and spent most of her life on the coast of Maine, her three children and grandchildren still live there. She now lives in Troutman. She is passionate about enabling seniors to stay in their homes for as long as possible and holds independence and dignity in the highest regard. “A rising tide lifts all ships”

JR Gibson

JR Gibson

Care Coordinator/Scheduler

Jennyrose grew up in in New Jersey and performed her studies at the University of Arizona, where she received her B.A. in Health and Wellness and B.A. in Healthcare Administration. JR has resided in many locations due to her husband’s active-duty services of 23 years in the Marine Corps and is culturally diverse. As a global citizen, she is aware of and understands the wider world. She is active within the surrounding communities and volunteers through her church. She has had the privilege to work in many health care settings with helping and providing resources to the senior population. She is passionate about assisting individuals in finding the right balance for them and enjoying their lives to the fullest. Her current position with Senior Helpers, Care Manager/Coordinator, is to help facilitate and foster customer care relationships with positive outcomes. JR enjoys traveling, cooking, spending time on Lake Norman, and spending time with her spouse and four children.  

Areas We Serve

  • Browns Summit
  • Colfax
  • Gibsonville
  • Jamestown
  • Kernersville
  • McLeansville
  • Oak Ridge
  • Reidsville
  • Stokesdale
  • Summerfield
  • Greensboro
  • Walkertown
  • Winston Salem