Meet The Winston Salem Greensboro Team | Senior Helpers
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Serving Winston Salem Greensboro and the surrounding areas.
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Serving Winston Salem Greensboro and the surrounding areas.
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Meet the Winston Salem Greensboro Office

More than 90% of seniors want to be able to age in their own home with dignity but getting the right type of care can seem daunting.  At Senior Helpers of Winston Salem Greensboro, we believe that getting the best care for your loved ones should not be complicated.  We recognize the growing need for in-home care services, and with our passion for helping others, we are committed to delivering the best possible care to seniors in the the Winston Salem Greensboro community. 

We take the opportunity to provide care in your home seriously and make it a priority to provide the highest level of client service possible.  We have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs. You can feel confident that your loved one is in good hands with Senior Helpers.

Why Senior Helpers

Senior Helpers Winston Salem Greensboro owner, Jay Scripter, tells his story and philosophy for service.

Our History

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies.  They realized that most seniors would prefer to age in their own home rather than move into an unfamiliar institution.  Unfortunately, the options available to most seniors were very limited.  Most seniors did not have access to well-trained, dependable and accessible in-home care. This was the mission-driven spark that started Senior Helpers. 

The first office opened in Baltimore, Maryland, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand.  Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States. 

Senior Helpers of Winston Salem Greensboro was proud to join the system in 2020. Like every other owner, we too are fully-committed to the original goal of providing dependable and accessible in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.  We are lucky to serve hundreds of seniors in our community, and we are committed to continuing to provide uncompromising levels of care to all our families

Our process

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant.  This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  • Implementation process
  • Ongoing communication and follow-up plan

Meet the Winston Salem Greensboro Team

Jay Scripter

Jay Scripter

Owner

Mr. Scripter started his professional career as a Mechanical Engineer, graduating from South Dakota State in 1985 and then quickly realized that improving manufacturing and service businesses was his passion. In 1992 he obtained an MBA from Drake University and progressed through assignments to be an Executive at many companies such as Vice President of Operations for Silverline, O-I, FXI and Trex. Mr. Scripter was also President for North America at HB Fuller. In recent years, the severe stroke of his mother channeled Mr. Scripter’s passion into health care where he aspires to provide an in-home health care option, for both customers and teammates, that is clearly a leader and first choice in the community.

Darlene Scripter

Darlene Scripter

Vice President

Darlene is Vice President at Senior Helpers Lake Norman.

Darlene has a Degree in Business Administration Penn State and 20+ years of experience as an executive assistant in various enterprises including health care.

Darlene is married to Jay, enjoys tennis, and her two dogs, Zoe and Libby.  She has two sons Pierce and Hunter and lives in Mooresville.

She enjoys networking and helping people and is very active in the community.  

Chris Lewis

Chris Lewis

Director of Sales and Marketing- Winston/Greensboro

Chris brings over 25 years of healthcare sales experience to our team.  During his career in healthcare he has worked in the home care, skilled nursing care, long-term acute care, inpatient rehab and acute care settings.  He strives to help and bring hope to the individuals and clients that have needed caregiver support while he has been serving in the field of healthcare.  Chris has a passion for the elderly and wants to see them succeed in each phase of their life.  He is the Director of Sales and Marketing at our Winston/Greensboro Office location in Kernersville, NC.  Chris received his Bachelor of Applied Science Degree at the East Tennessee State University where he also attended and graduated from ETSU’s respiratory therapy program.  He is a licensed respiratory care practitioner in the state of North Carolina.

Chris enjoys spending time with his wife, 4 sons and boxer dog named George.  They often go on vacations to the beach and mountains of North Carolina, and he enjoys the rich variety of vacation areas that our state has to offer.  Among his hobbies are boating, fishing, snow skiing, river canoeing and some occasional golf.  Chris also enjoys helping his mother with chores around the house when he visits her in the state of Tennessee.  He sincerely loves helping people to succeed in life and advocates for their growth and prosperity.

Candace Shamblin

Candace Shamblin

Director of Operations

Candace Howell Shamblin has been a nurse for over a decade. She obtained her Bachelor’s of Science, in Nursing from Winston-Salem State University. She has gained most of her experience in long term care, which is where her passion is. Her previous roles include the management of a large skilled nursing facility, the Director of Nursing for a long term care facility that cared for children and adults with developmental delays, a Resident Care Coordinator for an assisted care facility, a Clinical Coordinator for a busy family practice, and a clinical coordinator for Home Health.

When Candace isn’t providing nursing care you can find her spending time with her family and pets, shopping, cooking or enjoying driving cars.

Melissa Durant

Melissa Durant

Head of Nursing

 My name is Melissa Durant and I am originally born and raised in Upstate New York. I have 2 beautiful daughters Reagan age 17 and  Maddie age 9. I went to Morrisville State College in Upstate New York and graduated in 2005.

I have been a Registered Nurse for over 18 years and in healthcare for 24 years. I have specialized in several different areas in nursing including Surgical Care, Cardiovascular ICU, Home Health Services, Oncology, Skilled Nursing Facility and PCS assessments for Medicaid patients. I truly enjoy being a nurse and take pride in caring for others.

When I’m not working, I enjoy spending time with my daughters and family when I’m not working. I have 2 dogs Lola my golden retriever and Kolby my sweet Bernese Mountain dog. I’m excited to be with such an amazing group of people helping others in their homes and look forward to working here for years to come!!

JR Gibson

JR Gibson

Office Manager

Jennyrose grew up in in New Jersey and performed her studies at the University of Arizona, where she received her B.A. in Health and Wellness and B.A. in Healthcare Administration. JR has resided in many locations due to her husband’s active-duty services of 23 years in the Marine Corps and is culturally diverse. As a global citizen, she is aware of and understands the wider world. She is active within the surrounding communities and volunteers through her church. She has had the privilege to work in many health care settings with helping and providing resources to the senior population. She is passionate about assisting individuals in finding the right balance for them and enjoying their lives to the fullest. Her current position with Senior Helpers, Care Manager/Coordinator, is to help facilitate and foster customer care relationships with positive outcomes. JR enjoys traveling, cooking, spending time on Lake Norman, and spending time with her spouse and four children.  

Pam McCormack

Pam McCormack

Scheduler/Office Coordinator

Pam joined Senior Helpers as a Caregiver in February 2023 and has recently become an Office Coordinator supporting both offices. She has over 15+ years of experience within the medical field with a variety of billing and Insurance knowledge. She has a degree in Business with over 25 years of work experience in both private and professional businesses.

Pam moved to the Lake Norman area in 2014 from Upstate NY for her husband’s job and to be closer to their grandchildren.  She enjoys walks, hiking, the mountains and the beach, along with cooking for her large family.

Having an elderly mother has shown her the lack of resources available for the elderly population. They need more assistance with technology and managing finances which is part of our daily life. Pam hopes that in time all Seniors will have what they need to continue as they age. Companionship is huge to the elderly, since most of them are not able to get around outside the home,  even with assistance. We all need to remember that one day we will be in their shoes and hope that someone is there to care for us as we age.

Deby Fields

Deby Fields

Scheduler/Office Coordinator

Deby Fields joined Senior Helpers in December of 2023 as Office Coordinator/Scheduler. She brings over 25 years of experience as Administrative Assistant and 5 years Operations Manager. She had the privilege of caring for her father for 6 years. She lived with her grandparents from childhood to an adult and helped care for them.

She is from Ohio and came to North Carolina in 1986. She is married and has two sons, one granddaughter and one grandson who all live in North Carolina.

She is passionate about family and animals.

Sarah Farr

Sarah Farr

Office Coordinator/Scheduler

Sarah joined Senior Helpers in October 2023 as the office coordinator/scheduler.

Sarah is a certified medical assistant and has 30+ years experience in healthcare. She started her career in long-term care facilities, then transitioned to hospitals and medical offices. Her passion is caring for the elderly population.

Sarah was born and raised in Western North Carolina. She now lives in Advance with her husband, Bill. She has one daughter and son-in-law and expecting her first granddaughter in July 2024. Sarah enjoys spending time with her family, shopping, and reading in her free time.

Areas We Serve

  • Browns Summit
  • Colfax
  • Gibsonville
  • Jamestown
  • Kernersville
  • McLeansville
  • Oak Ridge
  • Reidsville
  • Stokesdale
  • Summerfield
  • Greensboro
  • Walkertown
  • Winston Salem