Posted on Apr 01, 2016
Senior Helpers of Memphis Receives 2016 Best of Home Care® Provider of Choice Award
Senior Helpers of Memphis today announced that it has received the Best of Home Care Provider of Choice Award from Home Care Pulse. The Provider of Choice Award is granted only to the top ranking home care providers, based on client satisfaction scores gathered by Home Care Pulse. Senior Helpers of Memphis is once again ranked among a select few home care providers across the country who have proven their ability to provide outstanding care.
“We want to congratulate Senior Helpers of Memphis on receiving the Best of Home Care Provider of Choice Award,” says Aaron Marcum, CEO and founder of Home Care Pulse. “Since this award is based on client feedback, it demonstrates their dedication to providing the highest quality of care with a focus on client satisfaction. We are pleased to recognize Senior Helpers of Memphis’ dedication to quality, professionalism and expertise in home care.”
Best of Home Care Provider of Choice award-winning providers have contracted with Home Care Pulse to gather feedback from their clients by conducting live phone interviews with their clients each month. Because Home Care Pulse is an independent third-party company, it is able to collect honest and unbiased feedback. These award-winning providers have received the highest satisfaction scores from their clients in areas such as professionalism, services provided, compassion of caregivers and overall quality of care.
“This is our 4th consecutive year to receive this prestigious award. It is an honor to be the only home care provider in Memphis to receive the Home Care Pulse Provider of Choice Award. Our caregivers and entire staff take a personal interest in providing the type of care that each individual client desires and deserves. We could not be more proud of the service our caregivers provide and the recognition they have earned from our wonderful families” says Rod Marter, Owner of Senior Helpers of Memphis.
“Our goal at Home Care Pulse is to empower home care businesses to deliver the best home care possible,” says Aaron Marcum. “We are happy to recognize Senior Helpers of Memphis as a Best of Home Care Provider of Choice and to celebrate their accomplishments as a trusted home care provider.”
About Senior Helpers of Memphis
Senior Helpers of Memphis is locally owned and operated by Rod Marter. Our office is centrally located in Germantown, TN and serves the Greater Memphis Area. We provide short and long-term companion and personal care services both in the home as well as in facilities. Senior Helpers of Memphis also provides specialized Alzheimer’s and Dementia care focused on client engagement at the level of the client’s ability using our Senior Gems approach. Further information can be found at www.seniorhelpers.com/memphiseast or by calling our office direct at 901-753-7520.
About Home Care Pulse
Home Care Pulse is the industry’s leading firm in performance benchmarking and quality satisfaction management and serves hundreds of home care businesses across North America. They are the industry’s top resource for education, business development, certification, and proof of quality, including the prestigious Best of Home Care® awards. Visit www.homecarepulse.com to learn more about our VANTAGE program, or visit benchmarking.homecarepulse.com to learn about the Private Duty Benchmarking Study, the home care industry’s largest and most comprehensive annual study, featuring benchmarks on finance, sales, marketing, operations, and more.