Serving Louisville and surrounding areas.
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Meet the Louisville office

More than 90% of seniors want to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers Louisville we believe getting the best care for your loved ones should not be complicated. Nancy Galloway purchased the Senior Helpers Louisville office in 2011 because of her passion for helping others and her interest in the growing need for in-home care services.  Nancy and her team are committed to delivering the best possible in-home care to seniors in the Louisville community. 

We take in-home care very seriously and make it a priority to provide the highest level of client service possible. Over the past 8 years we have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs.

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies. They realized that most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers. 

The first office opened in Baltimore, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand. Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States. 

Senior Helpers of Louisville was proud to join the system in 2008. Like every other owner, we too are fully-committed to the original goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.  

Our team has grown to 18 team members, and 250 caregivers. We have been lucky to serve hundreds of seniors in our community over the years, and we are committed to continuing to provide uncompromising levels of care to all our families. 

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  •  Implementation process
  • Ongoing communication and follow-up plan

Meet the Staff

Nancy Galloway

Owner

Ellen Thomas

Director of Operations

Dan Kosek

Director of Resources

Bridgette Mack

Human Resources Manager

Hannah Gregory

Scheduling Coordinator

Eddie Squires

Community Relations Coordinator

Mary Beck Dirr

Client Services Manager

Hilda Satterfield

Client Services Manager

Holly Carnes

Scheduling Coordinator

Sha Wadkins

Payroll Coordinator

Laura Lilly Stephens

Medicaid ABI Director

Kali Kanuszewski

Medicaid Compliance Coordinator / HR Assistant

Karan Vertrees-Britt

ABI Client Services Manager

My sister and I wish to express our deepest appreciation to your company for all you did for our mother and us through her long illness. We researched several agencies and it was clear to us from the initial consultation that Senior Helpers had the highest standards. The owners are genuinely concerned with creating a great match between the caregiver and the family. We were assigned Pat C. and Sylvia J., and are so grateful for the excellent care they provided to our mother. They were so caring, hard-working and professional, that it really lifted a burden from us during such a difficult time. And perhaps most importantly, Senior Helpers allowed us to honor Mom’s wishes that she remain in her home by keeping her safe, secure and happy. We really cannot say enough good things! Thank you!

Larry T. | Louisville

Louisville Senior Helpers 2018 Derby Dance

Over 350 seniors and 23 vendors came out for the Second Annual Senior Derby Dance hosted by Senior Helpers of Louisville. The event was a huge success and was evident by the outfits including hats, big smiles and lots of laughter. Everyone had a great time and already are talking about next year's event. We are proud to help bring the Derby spirit alive to the seniors of our community!

2018 Louisville Senior Helpers Derby Dance- Part 2

In 2018, our seniors and staff danced the day away at the Second Annual Senior Derby Dance hosted by Senior Helpers of Louisville. We love hosting this event every year!

Areas we serve

Senior Helpers Louisville provides a full range of senior home care services for you or your loved one—from companionship and housework help, to more complex care services, including disease management, Live-In and 24-hour care services.

Senior Helpers Louisville serves the cities and towns of:

  • Buckner
  • Buechel
  • Clifton
  • Crescent Hill
  • Crestwood
  • Fairdale
  • Fern Creek
  • Highlands
  • Hikes Point
  • Jeffersontown
  • LaGrange
  • Lyndon
  • Middletown
  • Okolona
  • Prospect
  • Shepherdsville
  • Shively
  • St. Matthews
  • Valley Station
  • Louisville