Meet Our Team

Stephen Cupp
Stephen is the owner of Senior Helpers. He is a Knoxville native and has been married to Lori for 24 years. He graduated from the University of Tennessee with a degree in Agricultural Economics. Not long after graduation, he joined forces with his father in law in a family printing company called Graphic Touch located in North Knoxville. While learning the business, he also helped with his father in law who was battling a degenerative muscle disease. His days were part work, part caregiving, but all worthwhile. Stephen has also been assisting with the care of his mother over the last 20 years as she suffered from viral encephalitis. With doctors saying she is very lucky to be alive, some early onset Dementia has been observed. His father is still able to provide care and companionship, but Stephen is always willing and ready to be there if needed. An opportunity arose to sell the printing company and the decision to do something fulfilling for the rest of his life arose, working with seniors who want to stay in their homes and enjoy their lives. Stephen is thrilled to be able to provide the best in home care available to West Knoxville and surrounding areas. He has a plethora of business experiences and a genuine love for working with people. These two factors play a huge role in maintaining an honorable company and providing your loved ones with the quality care that they deserve. Stephen and his family love spending time together. Living in this part of East Tennessee, brings many opportunities for outdoor adventures. They also enjoy the rich history from Ft. Loudon to the Secret City of Oak Ridge. Of course, the family spends Saturdays cheering on the Tennessee Volunteers. Stephen and his team are prepared and passionate about providing your loved ones the highest quality senior care in the area.


Lori Cupp
Lori’s role as a caregiver has spanned over many years. Before children came along, she was a Certified Nursing Assistant (CNA) while working toward Pre-requisites for nursing school at The University of Tennessee. Four children later, plans changed! Becoming a stay at home mother and rearing her children in Knoxville has been a great blessing for her. Over the years Lori has seen her family grow and develop with love and compassion toward each other. Her family enjoys activities such as a Friday night at the drive in theatre in Maryville, or visiting and taking in the natural beauty of the local bike and hiking trails. Lori is a firm believer in improving her community. She and her family do this on a regular basis by volunteering with Special Olympics of Greater Knoxville. As a matter of fact, she and Stephen volunteer as board members and try to serve every chance they can. She also serves at a local food pantry on a regular basis. Lori has witnessed firsthand the effects of aging and the toll that caregiving can place on individuals. Her mother cared for her father who battled a form of Muscular Dystrophy for over 10 years with little assistance from outside the family. From nutrition, and transferring him, to dressing and bathing, her mother did it all! The family would provide a little assistance along the way, but her mother wanted the best care she could provide even if it meant sacrificing her wellbeing. Several years after the passing of her father, the family again became the caregiver for a loved one. With a grandmother in Seymour that was suffering from Parkinson’s and Dementia, caregiving was back on the forefront of everyone’s minds. When the Dementia became too great for the family, they looked for additional assistance to help provide relief and compassionate care for their matriarch. A new time in life is upon Lori now, with the nest getting close to empty. She decided to join forces with her husband Stephen as they help others who may be going through similar things that they have experienced over the years. Helping family is what life is about, but there comes a time, when you want and need to turn to a reliable source that you know will take as good of care of your loved ones as you do. Senior Helpers is that kind of company!


Heather Atkins
A graduate of the University of Tennessee, Knoxville, Heather has many years of experience with business administration, particularly customer service. Her philosophy is that if you are going to do anything, do it well and always strive to go above and beyond. She has worked in Knoxville with local and corporate customers in a variety of business settings. Like her sister Lori, she knows firsthand the difficulties of watching her father pass from Muscular Dystrophy and seeing her mother struggle as the primary caregiver. A few years later her family cared for her grandmother suffering from Dementia and Parkinson's disease. She is very excited to now work with families and their caregivers to better their quality of life. Heather has lived in Knoxville her entire life and would not live anywhere else! Her most important job is being a mom to three busy daughters and supporting her husband in his military career. With three daughters, plenty of time is spent in West Knoxville at Turkey Creek as the area continues to grow and provide a multitude of shopping opportunities. Heather loves spending quality time with her family. Her family enjoys taking day trips to Cades Cove and The Great Smoky Mountains National Park as well as biking and hiking at Ijams Nature Center. They enjoy the views that hiking House Mountain has to offer and the family can’t pass up a day boating on Norris Lake. One of Heather’s favorite places to frequent is Downtown Knoxville, and Market Square. The electric and lively feel draw both her and her family there quite often. She and her family have a very active lifestyle, but that doesn’t stop her from striving to help you maintain your own rigorous day to day schedules while providing your loved ones the quality care associated with Senior Helpers.


Alexandria Creswell
Alexandria has lived in East Tennessee the majority of her life. She and her husband find great joy in raising their three children here in our beautiful Tennessee Valley. Activities they enjoy include hiking and cheering on the Tennessee Vols. Alexandria’s journey in health care began with her desire to find a spiritually rewarding career. She worked as a caregiver in the homes of East Tennessee’s elderly for years. Thereafter she chose to continue her career at an assisted living facility where she provided love, care, companionship and stability to many residents whom suffered from Alzheimer’s and Dementia. Her passion continued to grow for this cause and her mission became to spread joy and positivity to the lives of others. She expanded her skill set and began working in management where she believed her reach to touch the lives of the elderly would be maximized. Her years of experience in caregiving make her a knowledgeable, compassionate and trustworthy coordinator for our caregivers. While she loves making one on one connections with her clients, she feels blessed to share her experiences to guide Senior Helpers caregivers.


Telena Bowling
Telena is from Oliver Springs, Tennessee, and is a life-long resident of Anderson County. After graduating from Clinton High School, she continued her education at Roane State Community College. Later she finished at Tusculum College. After obtaining her degree and licensure, she worked in a variety of settings as a Physical Therapist Assistant. From nursing homes, skilled rehab facilities, outpatients, and finally home health. Telena has a variety of experiences in health care. She became a primary caregiver for her grandmother who suffered from Alzheimer’s disease and Dementia. She also assumed the role of a secondary caregiver for her grandfather, who suffered a debilitating stroke, but also had emphysema and was a veteran of WWII and Korea. These experiences solidified her love of seniors and allowed her to continue her passion of taking care of people.

Telena is very involved with her family. She has been married to James for 25 years. She has 2 children-Nicholas and Abby. Nick is in college studying nursing, and Abby is in high school attending honor’s classes. Her children’s sporting events are her passion as they excel at their sports. Telena is a volunteer with Disabled American Veterans Chapter 26, and also spends time working at Community Action of Anderson County.

When she came into contact with Stephen at Senior Helpers, it seemed like it was meant to be. Meeting the clients and helping them and their families navigate the task of aging and the activities that come with the aging process is something she really loves. She continues to look forward to helping all of Senior Helpers’ clients and their families.

Senior Helpers
Senior Helpers delivers high quality non-medical home care to your elderly loved ones using proven techniques for training and managing caregivers. We are a family owned and operated business and want to help ease the burden so many families are experiencing. Senior Helpers’ companion and personal care services range from conversation to transportation to meal preparation and housekeeping services as well as monitoring, assisting with bathing and dressing. Services include a few hours at a time or 24-hour care services on a short or long-term basis. All companion caregivers are Senior Helpers employees and undergo rigorous screening, background checks and training before they come into your loved one’s home. All caregivers are trained in Dementia and Alzheimer’s care using Senior Helpers’ hallmark Senior Gems ® program.

We proudly serve families in Knoxville, Farragut, Karns, Hardin Valley, Powell, Oak Ridge, Maryville, Lenoir City, Kingston, Loudon, and other communities close to Knoxville.


We participated in a career fair at Pellissippi State Community college today looking to add some good quality Caregivers! Thanks so much for Pellissippi State Hosting such a great event and the great students we were able to talk with!



We are so glad we have the support of the Farragut West Knox Chamber of commerce in opening our new office.
We were able to have so many people show their support by attending.


Walk-A-Thon for the PJ Parkinson's Support Group in Maryville on October 1st.
Funds were raised to help support the "Parkie" house.
All who attended had a great time and there were a lot of funds that were raised.


We participated in the Oak Ridge National Laboratory (ORNL) Benefits and Wellness Fair on October 20th. We had many great discussions with fair attendees about our efforts to train our caregivers in Alzheimers, Dementia, and Parkinson's care. We also discussed options for those who have recently had surgery needing help around the house and taking care of daily activities. We hope the information was good for each person we talked to. We enjoyed our time there!


We were honored to be able to celebrate Purple Cities Day in Knoxville today! We also had the chance to introduce Purple Cities Alliance in Anderson County. It is a great privilege to help educate people and businesses on those who have Dementia! What a great way to share with our community the things we have learned over the years.

Keaton and Camryn were a big help in getting things set up for the celebration.

Ginger Tucker from Morning Pointe in Clinton and our owner Stephen Cupp are introducing the Purple Cities Alliance group in Anderson County.

The entire group for Purple Cities Alliance in Anderson County were introduced.


Contact Us Call Us at 865-293-5900 or Request a Call Back

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