About Senior Helpers of the Fox Cities:

Here at Senior Helpers of the Fox Cities, we provide quality, personalized services for your loved ones.

Family-owned and operated by the Bortolameolli family, each of us has a passion and loyalty to our clients and caregivers. We promise dignity and respect as we meet the individual care needs of your loved one.

Family Owned

Senior Helpers of the Fox Cities-Owned by the Bortolameolli Family

Senior Helpers of the Fox Cities proudly serves Appleton, Kaukauna, Menasha, Neenah, Oshkosh and the surrounding areas with professional and compassionate in-home care for adults and the elderly.

Whether help is needed 24-7, or just a few hours a week, Senior Helpers of the Fox Cities provides quality care with dignity and respect for your loved one.

We are available to talk to you today about your loved one’s personalized care needs. We are eager to serve and do what we know best: helping folks maintain their independence and dignity at home! 

Senior Helpers of the Fox Cities-Heart of the Valley Chamber of Commerce


Compassionate Senior Care Services:

From general housekeeping to assistance after a hospital stay to specialized dementia care using our unique Senior Gems Approach, our caregivers are carefully matched to meet the needs of each of our clients and help them enjoy living independently at home.

Senior Helpers of the Fox Cities is dedicated to providing a variety of quality and personalized services for your loved ones including Alzheimer's and Dementia CarePersonal and Companion Care, "Peace of Mind Visits", Surgery Assistance/Sitter ServicesWellness WatchVeterans Services and much more

We professionally train our caregivers, using our Senior Gems™ Approach when caring for those with Alzheimer's or Dementia; to provide activities and focus on what your loved one can do.

Senior Helpers is proud to be the exclusive in-home care sponsor of online caregiver resources for The Michael J. Fox Foundation for Parkinson’s Research. Senior Helpers’ expertise in providing care for those who live with Parkinson’s disease comes from in-depth training on how to care for seniors with a variety of age-related ailments. Senior Helpers has invested so extensively to train its caregivers with the best information and tools available to make sure all Senior Helpers clients who live with Parkinson’s can live in comfort and as independently as possible.

Nancy and Gene

Thanks to our responsiveness, dedication, and dependability Senior Helpers of the Fox Cities has become one of the most trusted and distinguished providers of in-home care in Northeast Wisconsin. Our goal is to provide the best in-home care, dementia care and safety, and companion care for seniors in their home while maintaining their independence. 

Jaene and Drake

See our Testimonials from clients, family members, caregivers and more.

Contact us today to learn how Senior Helpers of the Fox Cities can provide you and your family with peace of mind.

Meet the Staff at Senior Helpers of the Fox Cities:

Senior Helpers of the Fox Cities is owned and operated by Nancy and Gene Bortolameolli. Nancy and Gene opened their Senior Helpers office in Appleton, WI in March of 2010 where they have resided for almost 30 years.


Nancy Bortolameolli
(Owner and President)


Gene Bortolameolli
(Owner and Executive Director)



Caring for others was our way of life as I was growing up," says Nancy. Her parents, a Baptist minister and a teacher, were very involved in the church ministry, always providing care and comfort to others. Naturally, Nancy aspired to follow in her parents' footsteps.

Nancy obtains professional expertise in health, social and financial issues that affect seniors' quality of life. She serves as a resource for seniors by pinpointing relevant information to assist and refer seniors and their families to organizations and resources that will meet their needs.

On top of running the day-to-day operations of Senior Helpers, Nancy conducts trainings for the caregivers, attends senior events, provides educational workshops and presentations on our Senior Gems™ program, serves as an ambassador for many organizations.

Gene runs the financial operations of Senior Helpers. Gene has a strong business background in customer service and management. He is a graduate of Northern Michigan University and Keller Graduate School of Management. Gene enjoys running, officiating football and spending time with his family.


Bobbie Thompson
Business Development Director

Bobbie has been a leader in independent living, Homecare, assisted living, advanced memory care, and traditional hospital-based services for 30 years. Bobbie loves enhancing the lives of older adults (and their families) by connecting them with supportive resources.

She and her husband, Keith, live west of Appleton with their two cats. Bobbie’s hobbies are food, fun, family and friends. Event planning, photography and travel are some of Bobbie’s favorite pastimes. 


Amy Zimmerman
(Caregiver Manager)

Amy is originally from California, but a Yooper at heart. She comes from a large family of 10. Amy graduated from Manistique High School in 2004. 

Her health care experience began early in high school when she started exploring the field at age 16.

Amy is a great people person and has a passion for care. She learned to love all aspects of the senior care when s/he started taking care of her grandfather in his final stages of dementia.

When Amy is not working, she enjoys hunting and fishing.


Jaena Bortolameolli
(Social Media Manager)


Drake Bortolameolli
(Office and Lawn Care Services)

Jaena is a graduate of the University of Wisconsin-Madison with an educational background in healthcare and work experience as a caregiver for many years.
Jaena has helped grow and develop Senior Helper’s business by educating and marketing to the local community, hospitals, rehabilitation facilities, home health agencies, hospice agencies and other senior care resources about our in-home care services.

She currently manages Senior Helper’s social media and online presence.

Drake graduated from the University of Wisconsin-Eau Claire in 2016 with a Bachelor of Science degree and a Master’s degree from St. Cloud State University.
Drake completed his Master’s Thesis on the relationship between urban economic development and theft or robbery hotspots.

He was also a member of St. Cloud State Men’s Lacrosse team that competes against other colleges from across the nation.

Since Senior Helpers opened in the Fox Cities Drake has helped with the business in the office with paper work tasks and fill in as a caregiver when needed. He also performed lawn care services and maintenance for clients who were unable to do the work themselves.

Senior Helpers of the Fox Cities hosts Teepa Snow
Senior Gems Dementia Care Training Community Event January 2017

Senior Helpers Professional Caregiver Team:

We have many Wonderful Caregivers at Senior Helpers of the Fox Cities.

Every single one of them is compassionate, experienced, and has a true passion to help one-on-one in the day to day services they provide to our clients. We are blessed to have such a wonderful team.

Thank you, Caregivers!

*Learn more on becoming a caregiver for Senior Helpers by following the links below:
Become a Caregiver             Application



Huge help for my husband and me.

As my husband's health deteriorated of a yearlong series of setbacks our senior helpers made it possible for me to continue to work to support us and keep the health insurance for us and our daughter. If a helper had a health issue or car problems or any difficulties, management picked up the slack to provide caring assistance for us. Ostomy care, rehab supervision and smiles helped my husband along the way. Thank you for all you were able to do for us.

February 2016 by Melissa B.

Absolutely the best.

Wouldn't change anything. The girls are the most wonderful and fulfill all duties in a caring, loving way. The personal cares and the activities of daily living cares are done completely and, in the times, allowed and the office staff exceptional and always willing to work around any emergency we have ever had. Great job everyone! Thank you for being there for our loved one. Highly recommended to anyone who is looking for professional cares done with family love gentleness and compassion.

February 2016 by Pamela Z.

A terrific team that really cares!

We have needed assistance with my husband after 3 surgeries and his recovery period. While I work a retail schedule and can require a helper as early as 6:30 and late as 10:30, Senior Helpers has provided caring helpers for my husband with his scheduled medications and friendly reminders for exercise, not to mention vacuuming and floor washing and laundry. The dog gets his "out back" potty times as well. They've supervised insulin injections which are new to him and helped with hygiene and ostomy issues. They pull together as a team when needed. I have given them my schedule 3 weeks ahead and so far, no problems!

January 2016 by Melissa B.

Professional and Caring.

Nancy and Gene and the staff at Senior Helpers are outstanding. They go out of their way to provide great service no matter what the client’s needs are. They truly care about their clients and go above and beyond to match care givers with the client. I would highly recommend them for all your family’s needs

January 2016 by Todd L.

Very Friendly and Professional.

Having care here when in need so I can go to work is always fabulous. I feel my husband is safe. When we don't have anyone here we really miss seeing them. Lately, Joan asks Meg were great. Thank you. Robin Julius

January 2016 by Robin J.

Senior Helpers was there to help us out when our father came to live with us.  Gene and Nancy found the most perfect lady to come in and help our father and be his companion.  Our father thought she was great.  Thank you, Senior Helpers.

Debbie, Appleton, WI

My mom's Senior Helpers caregiver, Ellen, is a delightful person.  Mom's health and attitude have improved tremendously since she has been caring for her.  She is kind, patient, and is always trying to make a difference.

Cathy, Appleton, WI

Senior Helpers is just what my mother needed.  Mom really looks forward to the time they are able to spend together during the week.

Stephanie, Green Bay, WI

I want to thank you for finding the perfect companion caregiver for my dad.  Dad really enjoys his company.  Thank you, Senior Helpers!

Christine, Oshkosh, WI

When we needed home health care for a family member recuperating from a serious illness, we turned to Senior Helpers, based on a personal recommendation. We were very pleased with the help we received. The owners and the staff at Senior Helpers are professional, caring, and committed to providing excellent client services. We especially appreciated the flexibility in scheduling. If we need help in the future, we will definitely call on Senior Helpers again.

Richard and Ruth, Menasha, WI

Senior Helpers of Appleton, owned and managed by Nancy Bortolameolli, has provided care for my mom for the past several months.  My mom has been deteriorating due to Alzheimer’s and needed supplemental companion care given our desire to increase her social interaction and communication.  Upon a simple phone introduction, Nancy provided guidance and reassurance regarding care for my mom.  She then personally traveled to the memory care facility wherein my mom resides, and provided insight as well as partnered with me to ensure that the best care plan was developed for our situation.  Nancy then provided input and feedback that helped us manage the situation (including taking some of the guilt away), and diligently matched one of her team members with my mom.  In less than a week, my mom was receiving additional care and I was receiving weekly updates on each companionship visit.  Of course, we received peace of mind too!  Nancy’s personal touch, genuine sensitivity and professionalism were beyond my expectations.  This not only allowed my mom, our family and I a seamless transition, but it also supported a well needed realization that we were not alone in this process.

Amy, Appleton, WI

I wanted to let you know that she (Crystal) was very good. She was so willing to help and do anything. Along with she asks them what she can do. I had told my husband and we both felt you should know…please let her know that a client was impressed on the willingness to do anything that was needed.

Client JL

So thankful to have found your services. That Angie is a whole step ahead of me-she is so thoughtful, considerate and a super shopper-she's great!

Client LB

I love the flexibility of schedule and compassion they show the staff and clients

November 2017 by Caregiver Sue

Always willing to assist and answer their phones. Great agency, great employees and great management!

December 2017 by TS

I really enjoy working for senior helpers of the fox cities. It is nice we have a good team that work together. It is wonderful that are boss is always there when we need them. I love the fact there understand and treat you with respect. For these reasons I truly love my job and encourage you if looking for a job check us out.

April 2015 by Caregiver Daisy

Wow, such a great group of people that do a wonderful job! We have been a client for a couple years now and are always treated with the highest respect and care by the owners, office staff and caregivers. I always feel comfortable to leave my loved one in their good hands.
In my opinion my mother is happier now than before bringing in home care services. The companionship has brought real joy and excitement to her everyday life. Senior Helpers has relieved her (and my family) from everyday stressful responsibilities.
It's so fantastic to see my mother and father both learn new techniques and be agreeable to demonstrate these. With mom's dementia I never dreamed of seeing this kind of breakthrough.

They both show tremendous trust in the caregivers and this has brought on a much more positive experience for our whole family.
I am so happy for Senior Helpers and their kind hearts. Thank you for all you do, you are a blessing! Thank you Thank you Thank you!!!
January 2016 by Carter Family

I just wanted to nominate Terry to be recognized for her dedication, loyalty, respect, and effort in all she does for my parents and the entire family. She has remained so respectful and dedicated and always gives 150% of herself at each visit even when she has experienced her own personal health challenges. She has always encouraged and made every effort to get the best out of my parents. She is a true gem, and I cannot say enough good things about her. We are so fortunate to have her. Thank you!
December 2017 by KW

I just wanted to share that my mother had a wonderful first meeting with Jessica yesterday. I decided to join this visit to help Jessica become familiar, as I'm aware that my mother sometimes has trouble communicating what she needs. Jessica was pleasant and willing, and conveys such a gentle, respectful manner... we were comfortable with her right away.

We are very relieved to know that Jessica is able to assume
basic cooking, cleaning, and shopping requests. We also greatly appreciated Jessica's efforts to speak while standing/sitting
directly in front of Mom to help minimize her difficulty due to a significant hearing loss.

We look forward to working with Jessica and thank you for arranging this match.

December 2017 by Client S

My mother is doing great and I owe a LOT of credit to Senior Helpers and Ms Diane. She is currently taking a new medication for “Parkinsonism” and I believe it is making a difference as she seems more stable and appears to have improved her functioning capability all around. 
I inquired with Diane and she indicated this is something she can assist with, getting her to and from the appointments, which if mom remains within the range desired consistently the frequency between checks (appointments) is extended and we would love Senior Helpers to be there for appointments with mom. Thanks Much!
November 2017 by JK

My thank you to Senior Helpers, especially Jenna for all of the care you have given to him over the last 18 months as he battled cancer. Jenna became just like family to both E.P and I. I will miss having her around.”

November 2017 by SP

Today I had senior helpers assist me at home with housekeeping and a couple errands I needed done. I’ve been laid up since my recent surgery and they were a great help. The girls were very nice, and I would highly recommend their services. Thanks again!

December 2017 by TK

I wanted to thank you so very much for sending such good helpers. Brianna and Lori both did quality work and were both excellent people. I just wanted you to know how pleased I was with Senior Helpers.  Thank you very much!

May 2018 by Gaylin T.



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